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Business-Finance

Published on January 15, 2009

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IT Guidance Committee Meeting – June 16, 2006 : UC Information Technology Guidance Committee IT Guidance Committee Meeting – June 16, 2006 ITGC Web site: http://www.universityofcalifornia.edu/itgc/welcome.html Comments: http://www.universityofcalifornia.edu/itgc/itgccomments.html Mailto: itgc@ucop.edu Drivers: Core, business and administrative services : UC Information Technology Guidance Committee Drivers: Core, business and administrative services Solve critical UC business problems Improve business processes Minimize irrational diversity & redundancy (of systems and information) Contain cost and improve efficiency Upgrade basic IT and systems infrastructure Use space effectively Accommodate growth Drivers: Services supporting the academic mission : UC Information Technology Guidance Committee Drivers: Services supporting the academic mission Many of the above plus: Research and learning Enable highly local (often individual) distinctiveness and competitive advantage Support continued and directionally uncertain innovation in research and teaching Integrate computer science in support of “science” Enable PIs to attract grant funding Recruitment and retention Meet faculty and students’ changing information needs and communication behaviors Frequently identified obstacles : UC Information Technology Guidance Committee Frequently identified obstacles Policy environment emphasizes closed over open (e.g. intellectual property, copyright, security, identity management) Current funding models inhibit central IT investment and “catalytic” seed funding Inadequate incentives for system wide collaboration No mechanism to emphasize or even identify systemwide as opposed to campus needs and priorities Lack of formal governance and decision-making process for system wide initiatives And commonly perceived tensions : UC Information Technology Guidance Committee And commonly perceived tensions Collaboration and resource sharing Invest in enterprise-wide commodity services Desire for leadership from OP Desire for leadership from the campuses Comprehensively upgrade and improve legacy systems Desire to leverage Local autonomy and constraint Invest in distinctiveness and innovation Distrust of leadership from OP Distrust of single campus’s ability to represent the whole Get to the next level Cost of collaboration Cannot repress : UC Information Technology Guidance Committee Cannot repress A palpable sense of timeliness and urgency or The fact that campuses see these common issues through very distinctive perspective lenses: UCB – overcome financial constraint UCI – accommodate enrollment growth UCLA – accommodate extreme individualization UCSC – deal with geographic isolation UCSB –upgrade business systems comprehensively while building to supporting rapidly evolving research profile Goal: seek efficiency in what’s common to invest more in uniqueness : Goal: seek efficiency in what’s common to invest more in uniqueness Utility Services Meet Common Needs Eliminate redundancies and artificial diversity Leverage investments to solve business problems Lower costs, improve quality and reliability Collaboration characterized by use of reference architectures, standards, and by co-development Adaptive Services Meet Local Needs to Build Competitive Advantage Support innovation in research, learning, patient care Support appropriately local business and administrative services Tolerate/encourage diversity and uniqueness Value heterogeneity, local configurability Collaboration characterized by information sharing and re-use Slide 8: IT policy, standards, good practices, guidelines Network, disaster recovery, authentication, identity management Mechanisms for governing and supporting collaborative efforts e Administrative and business functions Research, teaching, learning, and scholarly communication D I S T I N C T C O M M O D I T Y SH A R E D L O C A L C O R E C O R E Slide 9: Policy, standards, good practices, guidelines Network, disaster recovery, authentication, identity management Mechanisms for governing and supporting collaborative efforts Financial and business services Corporate systems HR/ Benefits Learning management systems UC Grid and digital repositories Publishing support and media services Library services Student services Administrative and business functions Research, teaching, learning, and scholarly communication D I S T I N C T C O M M O D I T Y SH A R E D L O C A L C O R E C O R E Critical success factors : UC Information Technology Guidance Committee Critical success factors Funding – long-term systemwide support creates incentives for and builds trust in collaboration Organization –surfaces, designs, and implements collaborative efforts Leadership – facilitates cross-functional discussion, identifies and prioritizes common initiatives, and supports culture change Staff recruitment and retention – ensures necessary IT skills and competencies Governance –oversight of and decision-making for processes as well as projects Communication – identifies opportunities and incentives for collaboration, builds consensus, informs, and supports stakeholders More experience - more successes; more learning; more trust Articulate and support models for collaboration that: : UC Information Technology Guidance Committee Articulate and support models for collaboration that: Comprehend different modes of development : open-source, community source, out-source… service provision: central, hybrid, campus-based, sourced from 3rd party (campus application service providers?) campus participation: tier 1 (all campuses), tier 2 (some campuses) funding: central, cost-shared, funded by early adopters governance: independent and market-driven; shareholding partners; UC cartel Articulate and support models for collaboration that: : UC Information Technology Guidance Committee Articulate and support models for collaboration that: Leverage existing strength Are adapted to suit different needs and circumstances Don’t require 100% campus participation Frequent references for successful collaboration: At Your Service Online CENIC Libraries Effort Reporting System UC Trust (federated ID management) Community source (Sakai) System wide IT licensing and contract/vendor management ITGC needs decision-making criteria. Factors to consider: : UC Information Technology Guidance Committee ITGC needs decision-making criteria. Factors to consider: Synergistic – where the system achieves in a manner not possible for any of the campuses Value investing – bang for the buck whether measured by efficiency gain, opportunity cost, or academic quality and competitiveness What’s missing (invest after gap analysis) On the basis of principle Monetarist – invest in high-end and expect benefits to trickle down Utilitarian – ensure baseline uniformity Communist – support historically under-funded and underprivileged Achievability (because results build trust and experience) so emphasize New over legacy (because legacy investments are harder to change) Initiatives that leverage extant resources and expertise Low-hanging fruit Investments above or below the line Early successes grow experience in collaboration but require resources : UC Information Technology Guidance Committee Early successes grow experience in collaboration but require resources Benchmarking, guidelines, adopted standards, information exchange Clearinghouse of critical, trusted and timely information about new tools, approaches Registries of various kinds, of web service components, of software modules, a UC “Sourceforge” Practical projects that help assess and demonstrate the value of collaboration Advanced Networking Services: : UC Information Technology Guidance Committee Advanced Networking Services: Next generation intra- and inter-campus network capabilities Greater network bandwidth and reliability requirements for faculty research Equal support for high speed connectivity for all campus Technologies to balance security and access Leadership in national advanced network development Value added services enabled by the network (e.g. back up and recovery services; hosted repositories) Ubiquitous mobility-related technologies (e.g. wireless) Instructional Technology : : UC Information Technology Guidance Committee Instructional Technology : Faculty development for the use of IT in the classroom Adoption of (and adapting to) new instructional technologies Focus on IT to achieve learning outcomes (metrics) Smart classrooms Centers of excellence and competency centers for teaching and learning (“incubators”) Funding strategies for instructional technology Integrate research into teaching Student portals and e-portfolios Infrastructure for University-wide courses Campus support for student owned computers Common IT Systems and Infrastructure: : UC Information Technology Guidance Committee Common IT Systems and Infrastructure: Data center consolidation for reduced cost and greater economies of scale UCwide IT licensing and vendor management Data security Next generation research administrative system capabilities Open source development strategies UCwide identity management Disaster recovery and business continuity investments Common infrastructure for academic and administrative computing: standards and data protocols Develop reference IT architectures for collaboration and interoperability High Performance Research Computing: : UC Information Technology Guidance Committee High Performance Research Computing: Shared, managed clusters at campus and inter-campus level Development of new research computing facilities to address space, power and cooling challenges Develop a UC grid portal with shared services Development of analysis and discovery tools for researchers Petascale computing, data storage Successful industry partnerships Scholarly Collaboration : UC Information Technology Guidance Committee Scholarly Collaboration Tools to support academic collaboration, “converged” technologies for voice, email and other personal productivity services Shared information, research, publications Integration of application and information delivery via user-facing portal and content management technologies UC open content gateway for sharing of Intellectual property Stewardship of Digital Assets : UC Information Technology Guidance Committee Stewardship of Digital Assets Tools, technologies and processes to create, host, manage, preserve and share research data Repurposing / sharing of information in teaching, research, administration Archiving of images and visual resources (museum informatics) “Inverting IP”: moving to a position of greater openness and sharing of intellectual property and content Addressing the legal, policy, and regulatory constraints affecting the creation of, access to and use of information for academic purposes

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