JP Morgan North American Remote to Core Justification

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Information about JP Morgan North American Remote to Core Justification
Technology

Published on March 1, 2014

Author: JohnNapierPMP

Source: slideshare.net

Description

JP Morgan North American Remote to Core Justification, presented by John Napier, PMP, CSM. A key component of Chase's Data Protection Initiative

Project Overview North American DCS Solutions North America Backups John Napier

Project Goals  Provide system Backups  Every project needs a Backup  “No one cares about backup, they only care about restores” – Mike Walker

Description  Project Initiation 25%=>  Project Execution  Project Closure 25%=> 10% => % time spent on standard backup projects

Current Status  ‘Lack of planning on your end necessitates an emergency on mine.’ – 70% request a resource for ‘next week’ – 8% are in ‘Emergency’ mode – 7% have planned ahead

Improvements  Tools – – – – – 2 years ago, no project management 1.5 years ago, Excel spreadsheet 1 year ago TRM, PAR, SRM to PTD Consistent, improved reporting New tools in September  PMs – OJT training – Structured training  Steady increase in work

Automation / Fixes            TRM checks validity of Project TRM sends out ‘end of project’ email PM closes out request TRM assigns PAR code PAR notifies of holes Justification for ‘emergencies’ Better usage tracking ____________________ ____________________ ____________________ ____________________

Project Manager’s Job  If everything goes perfectly, I have no work to do. - AKA “I will always have plenty of work to do.”

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