Published on March 26, 2008
TALENT ACQUISITION & RETENTION : TALENT ACQUISITION & RETENTION ETA ASCON Experience SCALE- 2007 BANGALORE AUG’ 09- 10, 2007 Slide2: WEST ASIA EXPORTS & IMPORTS LTD., Chennai (Subsidiary of ETA ASCON Group) Human Resource Management Division Established in 1986 Captive Placement Division From sourcing to travel abroad Regional offices in Chennai, Mumbai, Delhi, Trichy & Ramnad Annual sourcing exceeding 10,000 employees Trading & Shipping Division Slide3: ETA ASCON Group Leading conglomerate in UAE Established in 1973 Headquarters in Dubai 45,000 employees Spread across 28 countries Annual Turnover exceeds US$ 4 billion Diversified Business Interests: Diversified Business Interests TRADING Dry Bulk Cargo Paper for Recycling Agro Commodities SHIPPING Ship owning / Chartering Ship Management RETAIL & DISTRIBUTION Casual Apparel Jewellery Consumer Electronic Goods ENGINEERING & CONSTRUCTION Electro-mechanical Systems Power Distribution & Desalination Project Elevators & Escalators Civil Engineering MAINTENANCE & SERVICE Automobile Garage Engineering Maintenance Janitorial Maintenance / Landscaping LEISURE Travel / Tourism Amusement Centre MANUFACTURING & ASSEMBLING Mechanical Engineering & Fabrication Joinery & Interior LV Panel and Switchgear Cladding Spread across 28 countries: Spread across 28 countries North America: New York, San Jose (USA) South America: Rio de Janeiro, Brazil Asia (Central): Baku, Azerbaijan Almaty, Kazakhstan Tehran, Iran Europe: London, UK Moscow, Russia Istanbul, Turkey GCC (Middle East) Dubai, Abu Dhabi, - UAE, Doha – Qatar, Kuwait, Jeddah – Saudi Arabia, Muscat – Oman, Manama – Bahrain, Amman – Jordan. Africa: Cairo - Egypt, Khartoum - Sudan. Australia: Melbourne, Australia. Asia Pacific: India Colombo – Sri Lanka Bangkok – Thailand Hong Kong Kuala Lumpur – Malaysia Singapore Dhaka – Bangladesh Shanghai – China Tokyo – Japan Jakarta – Indonesia Talent Acquisition: Talent Acquisition People are not your most valuable asset …….. The RIGHT people are Jim Collins To attract the RIGHT people we need to offer them a unique Employee Value Proposition: To attract the RIGHT people we need to offer them a unique Employee Value Proposition TALENT: TALENT Realities : Educated VS Talented Talent is getting scarce Demand exceeds supply Beg the talent to join, paying painful salary Loyalty is portable Hire the fire THE TALENT – PARADIGM : Talent Acquisition Talent Development Talent Management Talent Retention THE TALENT – PARADIGM Slide10: THE TALENT – PARADIGM Talent Acquisition Talent Development Talent Management Talent Retention HR Planning Audits Policies Leadership Development Capability Management Organization Development Learning Performance Management Rewards & Recognitions Career Development Employee Engagement Branding TALENT SOURCINGThe ETA ASCON Way: TALENT SOURCING The ETA ASCON Way Employee’s referrals Hire for the attitude – Train for the skils Campus visits Networking On the job training Captive Placement Organization Scarcity of Talent, so what!: Scarcity of Talent, so what! Create Talent (from ZERO to HERO) STAR HR & TRAINING SERVICES PVT. LTD.: STAR HR & TRAINING SERVICES PVT. LTD. OBJECTIVE: Skill development of workforce BRANCHES: Chennai, Ramnad, Trichy, Hyderabad and New Delhi WORKMEN: WORKMEN UNSKILLED SEMI SKILLED SEMI SKILLED SKILLED / HIGHLY SKILLED Slide15: SUPERVISORY TRAINING PROGRAMS Slide16: CUSTOMERIZED TRAINING PROGRAMS Support and Managerial: Slide17: SPONSORSHIP FOR HIGHER EDUCATION PG Program in quantity surveying at NICMAR, Hyderabad PG Program in Advanced Construction Management at NICMAR, Goa C.A. Course ELEVATOR AND CONSTRUCTION SKILLS TRAINING CENTRE: ELEVATOR AND CONSTRUCTION SKILLS TRAINING CENTRE LOCATION: GUMMIDIPOONDI 45 KM FROM CHENNAI BEING SET UP IN 12 ACRE SITE Retention Through Employee Engagement: Retention Through Employee Engagement Slide20: Feeling “engaged” depends on the “strength” of the workplace not necessarily on the corporate leadership - Buckingham & Coffman, ‘First Break all the Rules’ The importance of feeling “ENGAGED”: The importance of feeling “ENGAGED” Companies do not retain people People decide to stay They decide to stay when they feel “engaged” “Engaged” employees stay longer Feeling “Engaged” depends on: THE STRENGTH OF THE WORKPLACE CLEAR EXPECTATIONS RESOURCES OPPORTUNITY RECOGNITION CARE & CONCERN Feeling “Engaged” depends on DEVELOPMENT PARTICIPATION PURPOSE QUALITY APPRAISAL LEARNING If we provide all the above, then we have built a GREATER PLACE TO WORK. Most of the above are in the hands of THE BOSS. The BOSS: The BOSS The “Boss” is the key factor in building a strong work place. Talent retention strategy will work if we have the “Boss” in right place. “Boss” who “nurture” and “mentor”. Creates nurturing environment for the employees to imagine, explore, pioneer, invent etc. Growth is a pre-requisite: Growth is a pre-requisite Talent can be retained with business growth. New businesses provide career opportunities. Retaining talent and growing business are therefore interdependent. “Growth” is therefore a pre-requisite. They want to be with us. why?: They want to be with us. why? 2/3 of the workforce have put up more than 10 years of service- Bondage Management by heart – Caring and sharing as one family Trust Cultural fit – MNC with ‘Indian Character’ 140 divisions – ample learning and growth opportunities “Bosses without Bossism” - Mentors Age neutral - age diversity Empowerment – Climate for action Work life balance Slide26: Mr. Syed M.Salahuddin, Managing Director of ETA ASCON Group has been awarded the prestigious PRAVASI BHARATI SAMMAN by Hon. President of India, Dr. A.P.J. Abdul Kalam BEST NRI AWARD Slide27: Whatever can be done, will be done, And much faster than you think The question is… Whether it will be done by you or to you? THANK YOU: THANK YOU
TALENT ACQUISITION & RETENTION : TALENT ACQUISITION & RETENTION ETA ASCON Experience ... The BOSS The “Boss” is the key factor in building a strong ...