Published on March 13, 2014
A Team-C Production: Abby Ngwako Ernest Norris George Sidler Maria Toy Dwayne Williams
The mission of Team C University is to provide student-centered education both online and in blended format in order to help prepare students for employment, advance within their current careers and become highly qualified professionals in their field. University Mission
To achieve this mission, Team C University will: Commit to providing student centered learning and effective teaching practices through assessment, innovative curriculum and design, efficient online delivery and technical support. Employ faculty that have demonstrated experience within their respective industries, hold advance degrees and teaching qualifications and continue to improve their skills through professional development. Facilitate an interactive environment that promotes active learning and helps students become life-long learners. Integrate technology to provide an engaging learning environment with supportive services in tutoring, academic advising, career planning, financial aid and technical support. Implement current and relevant programs that are maintained by Subject Matter Experts (SME) in each respective field. Provide an environment that promotes growth, encourage faculty and administration to refine their skills and support the University’s mission and needs of the students. Mission Related Goals
Purpose of the Policies and Procedures manual guide is to help all administrative members, faculty and students… Understand all policies, rules and procedures of both online and blended platforms of Team C University. It may be necessary from time to time to make changes based on requirements and standards of Accreditation bodies, state licensing agency or U.S. Department of Education, or for other reasons. University reserves right to make changes to online learning platform, instructional materials, curriculum, as needed. The University will provide addendums to this manual for any added supplemental information. Policies and Procedures
Content inclusion Content ownership Content lifecycle Training retention Procedures and Guidelines Conventions Standards for course properties Structure Necessary Policies (Foreman, 2013)
Online LMS Tool Subject administration Contact information, welcome , tasks , due dates, events, seminars Home page, email, calendar Subject content Electronic copies of course material, syllabus, and assignments Content module and file repository Learning activities Reflections, course- related or real world discussion topics- key resource is discussion forum Customized by faculty Discussion forum Communication FAQs Discussion forum Assessments Mid-term formative feedback -Post-class Exam and quiz tool Template for Online/Blended Learning (“3C: A strategic approach to enabling,” n. d., p. 4).
Steps for Users Practice navigating course shell & learn difference between faculty & student views Add personal banners Begin adding content to different weeks Add links/modifying existing links (“3C: A strategic approach to enabling,” n. d., p. 4) Setting up gradebooks to align with syllabus Seek technical support (Helpdesk) for problems/other issues faculty/instructional designers are unable to do (Foreman, 2013) Courses must be developed and/or revised 2 weeks prior to quarterly course migration 1 2 3 4 5 6 7
In order to maintain accreditation, online schools must maintain quality control. Quality control is measured by the training that is provided to individuals prior to using the system (Simonson, Smaldino, Albright, & Zvacek, 2012). Purpose of Training
Training of Instructors (Simonson et al., 2012) Instructors will participate in an intense, 6 week- long online course, to learn how to teach online courses successfully In the online course, instructors will learn about: Characteristics of online students Instructional design for online learning The role of media tools in online learning Online student assessment Online course evaluation Online course management In order to determine if instructors have completed online courses successfully, they must take timed quiz & earn 80% or higher
Training of New Unit Users (Simonson et al., 2012) New unit users will participate in 2 week-long, online course to learn how to navigate through online courses successfully. Online training course must be taken prior to beginning of first term at University. In the online course, new unit users will learn about: Self-motivation Computer proficiency Time management skills Independent learning Written and oral communication skills Self-discipline In order to determine if new unit users have completed online course successfully, they must take a self-paced quiz and earn a 100%
Required External Training The unique attributes and need of distance learning Course instructional design for distance learning Online discussion facilitation, management and assessment Effective use of embedded technologies Assessments
Course management factors such as office hours, assignment collection. Copy right compliance Student support Pedagogies and critical thinking Continued Training
Access Course Creation Confirmation of LICs of Courses Online Assessment and Synchronous Activities Backups and Restoration Removal of Courses Planned Outages Upgrades to the LMS Support Audit Trail Archival Procedure User Procedures
Designer Instructor Teaching Assistant Auditor Student LMS User Organizational Process Chart Server/Institution Administrator Help Desk
3C: A strategic approach to enabling, integrating, and enhancing blended eLearning within an educational framework. (n. d.). Retrieved from http://www.3c.edc.polyu.edu.hk/doc/Using_your_LDT.pdf Australian Catholic University. (2008, April 29). Policy and procedures on access to and support for the learning management system. Retrieved March 2014, from ACU National: https://www.acu.edu.au/__data/assets/pdf_file/0013/101191/Policy_ and_Procedures_on_access_to_and_support_for_the_LMS_final.pdf Foreman, S. (2013). LMS operation and governance: Taming the beast. Retrieved from http://www.learningsolutionsmag.com/articles/1244/lms-operation-and- governance-taming-the-beast Simonson, M. , Smaldino, S. Albright, M, and Zvack (2012). Teaching and learning at a distance foundation of distance education. Fifth Edition References
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