iVend eCommerce - Integrated eCommerce Solution

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Information about iVend eCommerce - Integrated eCommerce Solution
Business & Mgmt

Published on February 19, 2014

Author: ICSOfficial

Source: slideshare.net


ICS Retail Suite covers everything from POS to Back Office to Head Office operations; automating the entire operations, virtually eliminating paper work.It allows the management team at the Head Office to have complete control over data at the stores

Our retail setup can scale up to a complex multi-store environment with complete integration with your day to day business operations.

Get to know more about Retail Suite here: http://www.ics.com.ph/retailsuite/


For more information about Virtualization:

Integrated Computer Systems, Inc.
3/F Limketkai Bldg., ortigas Ave., Greenhills, San Juan City 1502 Philippines
Tel: (+63 2) 744 3000 • 727 3801
Fax: (+63 2) 721 4502 • 621 9464
Email: info@ics.com.ph
Website: http://www.ics.com.ph

iVend eCommerce Integrated eCommerce solution N e w Yo r k | Mexico | Panama | Nairobi | London | New Delhi | Singapore | Sydney

Reasons to buy Integrated eCommerce iVend eCommerce Go Online iVend eCommerce is an eCommerce, mCommerce platform allowing organizations to offer their products on the web. It's seamless integration with back office ERP/Accounting Applications, enables shoppers to conduct their business on the web in the same way as they would do at a physical store. Additional Sales Channel – extending beyond geographical boundaries Seamless Integration during entire customer experience lifecycle Doing so imparts customers a unified experience where they have access to all products, images, product comparisons, promotions, and schemes. iVend eCommerce is configured as a warehouse and offers to extend an organization's reach beyond the traditional sales channels to an effective sales channel over the Internet as an eCommerce portal. Initiate an online store NOW and set up a seamlessly integrated physical store LATER Usage of this application is not limited to Retail and can be extensively used by non-consumerbased industries like manufacturers for listing their products and services. Easy inventory lookup, order management & shipping for multi-channel retailing iVend eCommerce offers competitive advantage to a business by extending the reach through the Internet and is a must have for the new age, everexpanding business. Flexible Delivery System for Manufacturers, Retailers and Non-Retailers Create Markets for Niche Products Parcel In-store Pickup Express Delivery Home Delivery Freight

Additional Revenue Stream at an optimum investment Product Benefits Seamless integration with back office ERP / Accounting Application and physical retail chain Fast & accurate product discovery Intuitive and Engaging product display Relevant Promotion, Coupons, Giftcards and Loyalty Integration Integrated Shipping B2C Retailers can start B2B operations and vice versa iVend eCommerce Integration with iVend Retail iVend eCommerce Store Operations Loyalty Card Store 1 Loyalty Enterprise Server iVend POS Loyalty Store Server LAN LAN iVend POS Internet iVend Enterprise Server iVend Analytics Internet iVend Store Manager Station iVend Store Server LAN Store 2 Loyalty Store Server iVend POS LAN • SAP Business One • iVend APIs for 3rd party integrations iVend Store Server n Number of stores iVend Store Manager Station

iVend eCommerce - Feature List Payment and Checkout Ÿ Accept Credit Cards in Real Time: Cards can be processed & verified in real-time, or you can delay processing until a later time Ÿ C.O.D. (Cash on delivery) Ÿ Purchase Order Ÿ Request For Quote Ÿ MicroPay Ÿ Backup Gateways – never miss an order due to problems with your gateway! Simply set up an alternate gateway (separate gateway account required) and the site will roll over to that if the primary gateway fails. Ÿ Gift Cards Ÿ Anonymous Checkout Ÿ “One Page” Checkout Ÿ MANUAL Gateway (just collects order & payment information for offline processing) Ÿ Store can be set to authorize only, or auth -capture credit card mode. You can then capture payment at shipment if desired Ÿ Void & Refund supported Safety & Security Ÿ PCI compliance Ÿ SAP Certified Ÿ Supports SSL Encryption for secure ordering. Cart automatically switches into secure mode appropriately. Supports any brand SSL certificate. Ÿ IP Address Tracking: For safety and auditing, IP addresses are logged Ÿ AVS (Address Verification) reporting from gateways in all orders Ÿ Require periodic admin password changes Ÿ Password Salting + Hashing Ÿ Store Admin can lock out any customer account for security/fraud reasons Search Engine Optimization (SEO) Ÿ URL rewrite rules – easily format your store’s URLs the way you want them to look. Ÿ EVERY product, category, and department page can have their own custom search engine meta tags (title, keywords, description, no script blocks, etc)… Ÿ Google Xml Site Maps Supported: a direct Google search engine submission method sanctioned by Google Ÿ Google Analytics Site Metrics & E-Commerce Tracking Compatible Ÿ Partial Refund and Add-Hoc Charges Supported Ÿ Mark Transactions As Fraud Ÿ Ban Fraud Users from Site Ÿ Support for recurring orders/payments (auto-ship products) Ÿ Customer can define multiple billing/shipping addresses and select during checkout Ÿ Support for CV2 (credit card security code) entry and checking (fraud prevention) Ÿ Address Verification codes reported to administrator with order Ÿ Credit card numbers never displayed on site, but remembered for user in an encrypted state shown as ****1111 on site). Storage can be disabled by both store admin and customers if they choose. Ÿ Disable storing of credit cards if desired (we recommend that you don’t store credit cards on your site…it is almost never needed anymore) Ÿ Set a minimum order total threshold for proceed to checkout (e.g. must purchase over $100) Ÿ All Password Change Operations Logged Ÿ RegEx AppConfig control over strength of passwords required for store logins and admin logins Ÿ Support for dynamic encryption key changes via admin site Ÿ Encrypted database connection strings in web.config files Ÿ Comprehensive 1 Year Aged Read Only Security Log built into admin site. Viewable only by admin Super User Ÿ Any order can be marked as fraud for later forensics Ÿ Give individual admin operations permissions to view full credit cards or not Ÿ Allow Customers to individually select if they want their credit card information stored (overrides by store admin possible) Ÿ Fully Dynamic - Page Titles - Site Map (optimized for search engines) - Search Engine Meta-Tags Ÿ Yahoo! Xml Site Maps Supported: a direct Yahoo! search engine submission method sanctioned by Yahoo! Ÿ Second tree-form dynamic site map (optimized for users)

iVend eCommerce - Feature List Site Management & Customer Service Ÿ Configure products, prices, taxes, shipping, etc all from the administration site Ÿ Customer can view Order History Ÿ Customer one click re-order any prior order Ÿ Multiple billing/shipping addresses per customer Ÿ Order options supported Ÿ General Site Disclaimer Message (Agree Before Entering) supported Ÿ Can set minimum order product quantities before allowing checkout Ÿ Recent Products Page Ÿ Best-Seller Products Page Ÿ Phone Order Entry Module Ÿ Friendly error handling Ÿ Comprehensive administrative reports, including revenue trends & graphs, visitor trends & graphs, customer order percentages, affiliate revenue reports, tax reports, etc. You can also search for order by almost any customer record criteria to assist with customer support calls Ÿ Recurring orders Ÿ Mini-Cart Ÿ Shopping cart can be told to clear in N days Ÿ Support for the most common display formats: grid, table expanded, table condensed, simple form, right variant bars, and completely customize the product pages by altering the output code HTML Shipping Ÿ Calculate Shipping By: - Order Weight - Order Total - Use Fixed Prices - Specify All Orders As Free Shipping - Fixed Percent of Order Total - Fixed Item Shipping Costs (e.g. Shipping Cost By Product) - Real Time Shipping Rates - Order Weight & Zone - Order Total & Zip Code Zone Ÿ Multiple ship-to addresses per order (a customer on one order can ship some items to address A, and other items to address B) Ÿ Mark Customer Levels/Profiles as free shipping (or tax exempt) Ÿ Configurable local pickup option that can be restricted by geographic region Ÿ Store News Items Supported Ÿ Shopping cart can persist over visits Ÿ Order notes can be entered by customer with special instructions Ÿ Each cart item can also have notes entered by the customer Ÿ Shopping “cart” can be renamed (e.g. Shopping Bag). Ÿ Can require customer to agree to Terms and Conditions block (user defined) before proceeding with payment Ÿ Hide products, categories departments (publish or unpublish capability) Ÿ Integrated Product Search Ÿ Advanced Product Search Page (by category, section, manufacturer, price range, SKU, etc) Ÿ Remember me option for returning users. Ÿ Order History Pages: Customers can get their prior order histories; check order status, etc. all online. Ÿ Shopping Cart items can persist over time (even months if desired). Great for return customers, who later wanted to order a product, but forgot which one they wanted. Ÿ Customer can view all of their prior orders. Ÿ Administrators can edit customer profiles, delete customers, update their address books, billing information, etc. Ÿ Administrator can edit/enter service notes visible by customer regarding order status, special notes, etc Ÿ Admin defined shipping methods (e.g. Ground, Next Day, 2nd Day, Priority, etc ) Ÿ Real Time Shipping carriers can vary based on Domestic or International shipping address. Ÿ Filter Real Time Shipping Rates You Want To Allow Ÿ Add Shipping & Handling Extra Fee To Orders Ÿ Shipping Methods Verified Against User Addresses During Checkout (this avoids the ground shipping to Hawaii situations!) Ÿ Shipping Tracking #’s e -mailed to Customers Ÿ Support for Download Products Ÿ Support for “No Shipping Required” Products (e.g. services) Ÿ Allow “Free shipping over $X” for site Ÿ Batch Shipping Order Printing/Tracking Integration with UPS WorldShip and FedEx Shipping Mgr. Ÿ ShipWire Interface Supported

iVend eCommerce - Feature List Sales, Marketing, Promotions & Coupons Sales Marketing & Promotions Coupons Ÿ Related Products (Alternate Products) Ÿ Upsell products Ÿ Call to Order (Phone Orders) Ÿ Product Price can be hidden until product added to cart Product X requires Product Y Ÿ Recently viewed products Ÿ Customers who bought X also bought Y Ÿ Customer levels (Customer Group) supported Ÿ Special Pricing (Similar to one we have in SAP Business One) Ÿ Gift Card Support Ÿ Email Ÿ Physical Ÿ Certificate Ÿ Gift Registry Ÿ Period and volume discounts Ÿ E-Mail Product To A Friend Ÿ Customers can review & rate products Ÿ Profanity checking Ÿ User Polls Ÿ Product Specific Coupons (apply to only specified product) Ÿ Coupon discounts by amount or percent Ÿ Coupons can offer free shipping Ÿ Coupons can have expiration date. Ÿ Coupons can be marked as use once per customer, use once by only one customer, use N times, etc. Ÿ Coupons requires minimum order amount before they are valid Ÿ Optionally coupons can be attached to specific customer(s), product(s), category(s), manufacturer(s) etc. Product Management Ÿ Categories/Departments/Manufacturers Supported. Ÿ Supports cross-matrix of products mapping. Ÿ Paged browsing for categories and sections: Keeps page size small, and optimizes user experience. Ÿ Featured Products Ÿ Disable buy buttons for specific products Ÿ Support for 3 images sizes: icon, medium, large Ÿ Image watermarking Ÿ Donation Products (e.g. Customer Enters Price) Ÿ Restrict product quantities to preset values (e.g. 5, 10, 15, 20, 25, etc.) Ÿ Enforce product minimum order Ÿ Show inventory on hand status on product page to customer (optional) Business to Business (B2B) Ÿ Recurring products can have varying intervals (days, weeks, months, years) Ÿ Downloadable products supported with automatic e-mail to customer with download instructions Ÿ Support for simple products (e.g. a book) or products with variants Ÿ Product Descriptions can include HTML formatting Ÿ Support for Kits Ÿ Limit orders to quantity on hand inventory, or allow customers to place orders for items out of stock. Ÿ Category, Department, and Manufacturer “names” can be renamed (e.g. “Baby Toys”, “Puzzles”, “Lego”, whatever you need iVend eCommerce has out -of-the-box B2B feature set with enhanced features such as: Ÿ Discreet pricing by customer group Ÿ The ability to restrict visibility on product purchases Ÿ Configuring Discounts Ÿ Create Shipping tax and Coupon Rules Ÿ Re-order of Common Items Ÿ Ability to track shipments and view order history online Ÿ Purchase orders and MicroPay ease up invoic ing process for Bulk buyers

iVend eCommerce - Feature List Payment Gateways Supported Ÿ 2checkout Ÿ Authorize.net Ÿ Bank Of America (via Cybersource) Ÿ BBS Netaxept Ÿ Chase Paymentech Salem and Orbital (Certified) Ÿ Checkout By Amazon Ÿ CyberSource Ÿ eProcesssingNetwork Ÿ eWay (Australia) Ÿ eSELECT Plus (US, Moneris) Ÿ eSELECT Plus (Canada, Moneris) Ÿ Google Checkout Ÿ HSBC Ÿ iDeposit Ÿ Innovative Merchant Services (QuickBooks QBMS) Ÿ ITransact Ÿ JetPay Ÿ Moneris eSELECT Plus (US) Ÿ Moneris eSELECT Plus (Canada) Ÿ MyECheck Ÿ NetBilling Ÿ OGONE Gateway (tier 2) Ÿ OGONE Gateway (tier 3) Ÿ Paymentech Salem and Orbital Certified (Now Chase Paymentech) Ÿ PayFuse Ÿ PayJunction Ÿ PayLeap Ÿ Payment Express Ÿ PayPal Payments: Ÿ PayPal (Standard) Ÿ PayPal Express Checkout Ÿ PayPal PayFlowPro Ÿ PayPal Website P ayments Pro Ÿ Pinnacle Payments Ÿ PlugNPay Ÿ ProtX (U.K. Stores Only) Ÿ QuickBooks Merchant Services (Innovative) Ÿ QuickBooks Batch Mode, Non Real Time (Requires T-HUB Add-On from Atandra) Ÿ Sage Pay Direct (formerly Protx) Ÿ Sage Payment Systems Ÿ SecureNetV4 Ÿ SkipJack Ÿ Skrill (Moneybookers) PSP Ÿ Transaction Central Gateway Supported Ÿ USA ePay (certified) Ÿ Verisign Payflo PRO (Now PayPal Payflow PRO) Ÿ WorldPay Business Ÿ Integrates with your own merchant accoun t 50+ Payment Gateways for 70+ countries. Supported payment gateways:

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