ISO 9001:2008 Overview

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Information about ISO 9001:2008 Overview
Education

Published on October 7, 2008

Author: grundman

Source: authorstream.com

ISO 9001:2000 : ISO 9001:2000 ISO 9001:2000 : ISO 9001:2000 The use of a special approach and a new structure for the standards that is built around a process model that considers all work in terms of inputs and outputs. Shifts in emphasis from preparing documented procedures to describe the system to developing and managing a family of effective processes. ISO 9001:2000 : ISO 9001:2000 Greater emphasis on the role of top Management. Increase emphasis on the customer, including understanding needs, meeting requirements, and measuring customer satisfaction. ISO 9001:2000 : ISO 9001:2000 Emphasis on setting measurable objectives and on measuring product and process performance. Introduction of requirements for analysis and the use of data to define opportunities for improvement. What will it do for you? : What will it do for you? Surveyed ISO 9001 Registered Companies state that they have: Higher Customer Satisfaction Increase Profitability Market Advantage Improved Communications Higher Job Satisfaction

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