Involving Families in improving care

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Information about Involving Families in improving care
Health & Medicine

Published on March 13, 2014

Author: NHSExpo

Source: slideshare.net

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Health and Care Innovation Expo 2014, Pop-up University, Day 2.

Involving Families in improving care

Contact a Family, for families with disabled children.
Sheila Davies , Parent Participation Manager (Health)

#Expo14NHS

Involving Families in improving care Health and Care Innovation Expo 2014 Sheila Davies , Parent Participation Manager (Health) Sheila.Davies@cafamily.org.uk Tel 020 7608 8773 www.cafamily.org.uk/parentcarerparticipation

Why listen to patients experience? It helps us •Find out what is not working well and what needs to improve • Helps motivate people to bring about change •Improvements can help commissioners, practitioners as well as patients /carers Harry is a good looking lad aged 14 who loves his food. You cannot tell by looking at him that he has autism. This caused problems when he went into hospital.

Manchester Children’s Hospital Support for children with autism Parent Participation: 3 very different success stories Rutland - GP practices Finding solutions - through dialogue with GP practice managers Hampshire Improving children’s therapy services across the county More detail on these and other success stories at www.cafamily.org.uk/pcp/success

The same principles apply • Conversations between the different people involved - patients/carers, practitioners, commissioners • Trying to understand each others perspective • Working together to find & implement solutions • Monitoring to make sure solutions work Please feel free to contact me for more information Sheila.Davies@cafamily.org.uk

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