Intranet Design – A Business Approach to a Winning Design

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Information about Intranet Design – A Business Approach to a Winning Design
Technology

Published on October 29, 2009

Author: Prescient

Source: slideshare.net

Description

What do the best intranets look like? What are the best practices and principles for redesigning an intranet? Having designed and re-designed dozens of intranet sites (and websites), Toby Ward and Catherine Elder draw on their experiences to provide best practices in approaching intranet design.

This webinar includes the correct process for undertaking a new design, do’s and don’ts, key elements for designing for usability, how to take a user centric approach to design, and how to develop design guidelines. The webinar also feature screenshots from dozens of successful & leading intranet.

Learning Outcomes:

Learn how to:
* Approach an Intranet redesign or design project
* Design for usability
* Design for users
* What other successful intranets look like

This webinar is for anyone responsible for an intranet, portal or Internet that wants to better understand web design. Specifically intranet owners, managers, contributors & stakeholders in:

* Communications
* IT
* E-Business
* HR
* Marketing
* Operations
* Finance
* the Office of the President

More on intranet design: http://www.prescientdigital.com/our-solutions/intranet_design

Intranet Design – A Business Approach to a Winning Design Toby Ward, CEO & Catherine Elder, Senior Manager Prescient Digital Media Condensed Version. Please contact us for full version.

Agenda Design Examples Design Process Assessment - planning – design More Examples & Discussion NOTE: this presentation on Slideshare only shows a few of the examples used. For a complete version, please contact us directly to arrange for a presentation of the complete version with all 25 intranets.

Design Examples

Design Process

Assessment - planning – design

More Examples & Discussion

NOTE: this presentation on Slideshare only shows a few of the examples used. For a complete version, please contact us directly to arrange for a presentation of the complete version with all 25 intranets.

About Prescient Toronto-based consulting firm with consultants also in Vancouver Prescient plans & builds highly effective websites and intranets that… are demonstrably better than the competition; make CEOs and users happy; and deliver measurable value by increasing sales and employee productivity. Winner of more than a dozen awards incl. a prestigious Webby Award Established 2001; profitable, no debt

Toronto-based consulting firm with consultants also in Vancouver

Prescient plans & builds highly effective websites and intranets that…

are demonstrably better than the competition;

make CEOs and users happy; and

deliver measurable value by increasing sales and employee productivity.

Winner of more than a dozen awards incl. a prestigious Webby Award

Established 2001; profitable, no debt

Just some of our clients

Services Web Blueprinting Strategic Planning Business Requirements Analysis Business Case & ROI Planning Blueprint Development Benchmarking & Best Practices Information Architecture Governance Measurement Planning Vendor Selection & PM Design & Development Health Content eHealth Tools & Databases User Research Usability Testing Content Management & Workflow Usability Testing Content Development Communications & Marketing Site Management Corporate Workshops Full video & audio production

Web Blueprinting

Strategic Planning

Business Requirements Analysis

Business Case & ROI Planning

Blueprint Development

Benchmarking & Best Practices

Information Architecture

Governance

Measurement Planning

Vendor Selection & PM

Design & Development

Health Content

eHealth Tools & Databases

User Research

Usability Testing

Content Management & Workflow

Usability Testing

Content Development

Communications & Marketing

Site Management

Corporate Workshops

Full video & audio production

Think about Are you satisfied with your current intranet design? Do your stakeholders or partners complain about home page space? Business driven design vs ‘whim’ driven design

Are you satisfied with your current intranet design?

Do your stakeholders or partners complain about home page space?

Business driven design vs ‘whim’ driven design

Intranet Design Process

 

Don’t spin the wheel Communications Red Yellow Blue HR IT Static Personalized Role based Kitchen sink Blogs & wikis News

Business driven design Assessment Business stakeholder input Employee input Benchmarking input Planning Strategic plan Functional plan & personas Information architecture Wireframes Creative brief Design Design Style guide

Assessment

Business stakeholder input

Employee input

Benchmarking input

Planning

Strategic plan

Functional plan & personas

Information architecture

Wireframes

Creative brief

Design

Design Style guide

Assessment – For Design Evaluation of current site Review of any data gathered (metrics, employee satisfaction survey) Stakeholder interviews Employee surveys Usability testing Focus groups Benchmarking

Evaluation of current site

Review of any data gathered (metrics, employee satisfaction survey)

Stakeholder interviews

Employee surveys

Usability testing

Focus groups

Benchmarking

Scoring / Benchmarking On a scale of 1 to 10, with 1=poor and 10=excellent, how would you rate your website on the following: Design and Layout Information Architecture and Usability Search and Find-ability Content Tools and innovation Planning and Resources

On a scale of 1 to 10, with 1=poor and 10=excellent, how would you rate your website on the following:

Design and Layout

Information Architecture and Usability

Search and Find-ability

Content

Tools and innovation

Planning and Resources

Benchmarking Gap / Opportunity

Information Architecture

My Stuff Intranet Name I Want to: Tools IS Tips Meeting room booking Glossary Wiki GO News Feature Story 1 – 05/15/09 Lorem ipsum dolor sit amet, consectetuer adipiscing elit. amet, consectetuer adipiscig elit . Nunc gravida . Promotions per inceptos himenaeos . Phone Book Site Search My Links My Business Line My Dept My Projects My forms Line of Business 1 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Top 5 Downloaded Forms Employee benefits Vacation Expenses Lorem Lorem Car pool RSS Alerts er conubia nostra, per inceptos imenaeos RSS Line of Business 4 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Line of Business 5 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Line of Business 2 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Home | Feedback | Help | FAQs |Sitemap | external Web Last modified: January 5, 2009 Home | Feedback | Help | FAQs |Sitemap | External Web Customer Info | Our Info | Employee Info | Procedures | Forms | Reports & Projects Privacy | Disclaimer ©2009 Company Text TTT | Print | Email | Bookmark Our Performance Lorem ipsum dolor sit adipiscing elit. amet a Nunc gravida Customer Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Line of Business 3 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Quick Links Employee handbook Employee events Departments Locations Community Involvement Executive Blog Heading – 05/15/09 Lorem ipsum dolor sit amet, consectetuer adipiscing r adipiscig elit . Nunc gravida Submit your comments GO 1 2 3 4 Customer Info Our Info Employee Info Procedures Forms Reports & Projects

Tools

IS Tips

Meeting room booking

Glossary Wiki

My Links

My Business Line

My Dept

My Projects

My forms

Top 5 Downloaded Forms

Employee benefits

Vacation

Expenses

Lorem

Lorem

Quick Links

Employee handbook

Employee events

Departments

Locations

Community Involvement

Creative Brief Review & incorporate brand guidelines Determine color palette Determine font types, sizes, headers, etc Use of images / icons Technical parameters / limitations

Review & incorporate brand guidelines

Determine color palette

Determine font types, sizes, headers, etc

Use of images / icons

Technical parameters / limitations

 

Design Concepts Review creative brief with brand guidelines Apply colors, style and images to wireframes Review concepts and fine tune Get approvals Don’t Design by committee Expect everyone to like everything

Review creative brief with brand guidelines

Apply colors, style and images to wireframes

Review concepts and fine tune

Get approvals

Don’t

Design by committee

Expect everyone to like everything

Why client’s hire us Clients describe their sites as: Ugly Frustrating Would like to blow it up A garage where everything ends up

Clients describe their sites as:

Ugly

Frustrating

Would like to blow it up

A garage where everything ends up

What clients want in design Make it fun Make it sexy Make it a place employees want to go More color More photos More of our achievements Make it interesting Make it engaging

Make it fun

Make it sexy

Make it a place employees want to go

More color

More photos

More of our achievements

Make it interesting

Make it engaging

Case study examples NOTE: this presentation on Slideshare only shows a few of the examples used. For a complete version, please contact us directly to arrange for a presentation of the complete version with all 25 intranets.

Other Intranets Verizon IBM ESPN AGL EA BT American Electric Power Deloitte Bank of America Financial Company Pepsi Coca-Cola Sun Microsystems Landor SaskPower Beehive Fringe Advancial Federal CHR Hansen Cisco

Verizon

IBM

ESPN

AGL

EA

BT

American Electric Power

Deloitte

Bank of America

Financial Company

Pepsi

Coca-Cola

Sun Microsystems

Landor

SaskPower

Beehive

Fringe

Advancial Federal

CHR Hansen

Cisco

IBM (IBM Websphere Portal) Source: IBM, Slideshare.net

IBM > Beehive (custom built)

IBM > Fringe (custom built)

Intranet, Ektron CMS Source: Prescient Digital Media (client)

Advancial (Adenin’s Intellienterprise) Source: Adenin, IntelliEnterprise

Bank of America (InternetNews.com) Source: InternetNews.com

Landor (.ASP & MS SQL)

BT Intranet

Pepsi (Microsoft SharePoint) © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited Source: Prescient Digital Media (client)

Q & A

www.PrescientDigital.com www.PrescientDigital.com

“ Implementing an Executive Blog” Thursday, December 1 12 noon - 1pm EST Next Webinar…

Join the Conversation www.IntranetBlog.com www.Facebook.com (Search “Intranet Global Forum”) www.Twitter.com/t obyward ‏ www.Twitter.com/Intranet2 www.Slideshare.net/Prescient/slideshows Coming soon: Communexions.com www.PrescientDigital.com 416.926.8800

www.IntranetBlog.com

www.Facebook.com (Search “Intranet Global Forum”)

www.Twitter.com/t obyward ‏

www.Twitter.com/Intranet2

www.Slideshare.net/Prescient/slideshows

Coming soon: Communexions.com

www.PrescientDigital.com

416.926.8800

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