Published on September 30, 2013
Interpreting in Health Care Progress Made & Challenges Ahead Gem P. Daus, M.A. Executive Director, NCHIC May 9, 2011 PICC Language Access Conference 1
Healthcare Interpreters’ Role Code of Ethics Standards of Practice Standards for Training Certification 2
3 2001-2010 Published 13 working papers Open calls/Webinars: Mental Health Interpreting Vicarious Trauma/Interpreter Self-Care Best Practices Certification State policies (March 18, 2011, 1:00 p.m. EST)
2004 National Code of Ethics for Interpreters in Health Care – guiding principles and values governing conduct; shoulds 2005 National Standards of Practice for Interpreters in Health Care – what and how a competent interpreter does (accuracy, confidentiality, impartiality, respect, cultural awareness, role boundaries, professionalism, professional development, advocacy) 4
Objective ◦ To acknowledge the inherent dignity of all parties in the interpreted encounter Code of Ethics ◦ The interpreter treats all parties with respect. Standards of Practice ◦ The interpreter promotes direct communication among all parties in the encounter. ◦ For example, the interpreter may tell the patient and provider to address each other, rather than the interpreter.
Provide consistency in performance of role Make health care providers and interpreters aware of the clinical and financial ramifications from using unqualified interpreters Provide guidance when addressing ethical dilemmas during an interpreting encounter 6
2011 National Standards for Healthcare Interpreter Training Programs Collaborate with the Certification Commission for Healthcare Interpreters (CCHI) on a national certification http://www.healthcareinterpretercertification.org/ 7
National Standards for Healthcare Interpreter Training Programs
Why Standards for Interpreter Training Programs? Curriculum developers/trainers Interpreters Employers
Steps to Developing National Standards for Training
After careful analysis, these are some of the reactions we expect to the Standards:
The Standards Content Standards A. Knowledge B. Interpreting Skills
Program of Study Content Standards A. Knowledge:
Knowledge A.1. The profession of healthcare interpreting
Knowledge A.2. Language and communication:
Knowledge A.3. Ethical principles and standards of practice:
Knowledge A.4 Health system:
Knowledge A.5 Culture
Knowledge A.6 Resources:
Program of Study Content Standards B. Interpreting Skills:
Interpreting Skills B.1 Message conversion:
Interpreting Skills B.2 Modes of interpreting
Interpreting Skills B.3 Interpreting Protocols:
Interpreting Skills B.4 Cultural competency / brokering:
Interpreting Skills B.5 Decision-making:
Interpreting Skills B.6 Translation in the interpreting context:
For more information, contact The Standards, Training and Certification Committee of the NCIHC email@example.com firstname.lastname@example.org
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