Interpreting in Health Care Progress Made & Challenges Ahead

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Information about Interpreting in Health Care Progress Made & Challenges Ahead
Health & Medicine

Published on September 30, 2013

Author: NCIHC

Source: slideshare.net

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Interpreting in Health Care Progress Made & Challenges Ahead

Interpreting in Health Care Progress Made & Challenges Ahead Gem P. Daus, M.A. Executive Director, NCHIC May 9, 2011 PICC Language Access Conference 1

  Healthcare Interpreters’ Role  Code of Ethics  Standards of Practice  Standards for Training  Certification 2

3 2001-2010 Published 13 working papers Open calls/Webinars: Mental Health Interpreting Vicarious Trauma/Interpreter Self-Care Best Practices Certification State policies (March 18, 2011, 1:00 p.m. EST)

2004 National Code of Ethics for Interpreters in Health Care – guiding principles and values governing conduct; shoulds 2005 National Standards of Practice for Interpreters in Health Care – what and how a competent interpreter does (accuracy, confidentiality, impartiality, respect, cultural awareness, role boundaries, professionalism, professional development, advocacy) 4

 Objective ◦ To acknowledge the inherent dignity of all parties in the interpreted encounter  Code of Ethics ◦ The interpreter treats all parties with respect.  Standards of Practice ◦ The interpreter promotes direct communication among all parties in the encounter. ◦ For example, the interpreter may tell the patient and provider to address each other, rather than the interpreter.

 Provide consistency in performance of role  Make health care providers and interpreters aware of the clinical and financial ramifications from using unqualified interpreters  Provide guidance when addressing ethical dilemmas during an interpreting encounter 6

2011 National Standards for Healthcare Interpreter Training Programs Collaborate with the Certification Commission for Healthcare Interpreters (CCHI) on a national certification http://www.healthcareinterpretercertification.org/ 7

National Standards for Healthcare Interpreter Training Programs

Why Standards for Interpreter Training Programs? Curriculum developers/trainers Interpreters Employers

Steps to Developing National Standards for Training        

Challenges OR

After careful analysis, these are some of the reactions we expect to the Standards:

The Standards

The Standards Content Standards A. Knowledge B. Interpreting Skills

Program of Study Content Standards A. Knowledge:

Knowledge A.1. The profession of healthcare interpreting

Knowledge A.2. Language and communication:

Knowledge A.3. Ethical principles and standards of practice:

Knowledge A.4 Health system:

Knowledge A.5 Culture

Knowledge A.6 Resources:

Program of Study Content Standards B. Interpreting Skills:

Interpreting Skills B.1 Message conversion:

Interpreting Skills B.2 Modes of interpreting

Interpreting Skills B.3 Interpreting Protocols:

Interpreting Skills B.4 Cultural competency / brokering:

Interpreting Skills B.5 Decision-making:

Interpreting Skills B.6 Translation in the interpreting context:

For more information, contact The Standards, Training and Certification Committee of the NCIHC stc@ncihc.org gdaus@ncihc.org

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