Published on March 3, 2014
AN INSIGHT INTO THE SKILLS SYSTEM Liz Deakin & Edwina McQueen Date: 27/02/2014 1
AGENDA The Skills System 2 What employer say 3 Opportunities for eLearning 6 Questions 10 Discussion 18 © City & Guilds Kineo. All rights reserved 2
The Skills System.... How it was How it is now How it is likely to be © City & Guilds Kineo. All rights reserved 3
Skills Insights February 2014 How the education system can support skills development for employers and individuals Education at all levels needs technology that is designed for learning, teaching and assessment. Assessment needs to provide: • useful information to employers about quality and consistency; • useful diagnostic feedback to individuals about their learning; • a solid basis for transferable skills to aid progression. © City & Guilds Kineo. All rights reserved 4
Skills Insights February 2014 The Government Skills System 1 How it was? • • • • • • • • • • Labour Government Level 2 entitlement NVQs Adults Existing workforce Train to Gain Huge amounts of public money Sector Skills Councils (SSC) National Skills Academies Skills Pledge 2 How it is now? • • • • • • • 3 How it is likely to be? Coalition Government Apprenticeships Traineeships Young People and the Unemployed Level 3 and above Reducing Public Investment Focus on employers at the heart of the skills system • © City & Guilds Kineo. All rights reserved • • • • • • Employers define Standards and Assessment Funding direct to Employers Apprenticeships at Level 3 and above New to Role and Progression Longer Programmes with extended off the job training GCSEs in Maths and English Reducing/removal of SSCs? 5
Skills Insights February 2014 Government agenda is all about employers.... RELEVANCE FIT FOR PURPOSE RIGOUR QUALITY RECOGNITION TRANSFERABILITY © City & Guilds Kineo. All rights reserved 6
Skills Insights February 2014 Skills Landscape – Key Organisation and Roles policy standards development qualifications and assessment regulation funding allocation teacher training & support 19+ BIS 14-19 DfE Employers UKCES SSCs C&G C&G Other AOs Colleges OFSTED OFQUAL SQA EFA SFA ETF Teaching Schools schools and FE colleges DFE NAS NES CCEA other govt HEFC C&G private training providers higher education teaching learners users employers © City & Guilds Kineo. All rights reserved 7
Skills Insights February 2014 Current Government Initiatives 1 Traineeships Richard A focus on work preparation training. English and maths, are seen as crucial employability skills. A high quality work placement to develop workplace skills. Employers can specify what they require from a traineeship and use it is an induction/on-boarding tool Technology © City & Guilds Kineo. All rights reserved 2 Apprenticeships Richard Trailblazer Knowledge & Standards writing Development of assessment strategies Industry Partnership Boards Subject Sector Experts Technology 3 Employer Ownership Whitehead Existing workforce Employer involvement Increased Private investment Focus on flexibility New design principles for qualifications Mandatory reporting on progression More use of technology Employer input through industrial partnerships Technology 8
What employers say..... © City & Guilds Kineo. All rights reserved 9
Skills Insights February 2014 Employer Investment What they spend ..... • £21.6bn on training.... • 81% plan to maintain or increase investment in training What on...... • 85% of on job specific training • 74% on compliance training • 58% on induction training What they want..... • 67% want more cost effective routes • 58% want vocational qualifications to be more business relevant * Data source UKCES and CBI © City & Guilds Kineo. All rights reserved 10
Skills Insights February 2014 Employer return on investment..... £600,000 saved in year one 10,500 learners in 3 months 95.8% positive feedback Cost saving of £2.7M 2,700 Productive hours released to the firm 4.5 hours of time (not including travel time) saved per learner on average Improving customer service by 22% £500k of delivery saved in first year , 6% improvement in like-for-like sales M&S © City & Guilds Kineo. All rights reserved 11
Skills Insights February 2014 Apprentice performance improved by Employer return on investment.....142%. Based on revenue per employee this is worth £46,800 per annum 88% of employees report more job satisfaction Apprenticeship retention rates are higher than for other drivers Over 30% of apprentices progressed to key positions Robert Wiseman Dairies Reduced staff turnover Genuinely improved the learning outcome Over £5m in savings 45,000 achieved nationally recognised qualifications Reported a 10% growth in sales © City & Guilds Kineo. All rights reserved 12
Skills Insights February 2014 Employer return on investment..... Sales and revenue per Apprentice has almost doubled An increased value of approximately £30,000 per annum per Apprentice Apprentice performance improved in all areas by an average of 46% Customer Satisfaction ratings for Apprentices improved by more than 10% Dollond and Aitchison (now Boots Optician) © City & Guilds Kineo. All rights reserved In the Travel Advisor role Apprentices were found to be 8% more productive than colleagues In the 16-18 age group former Apprentices outperform colleagues by 26% In the 19-24 age group former Apprentices outperform colleagues by 12% 13
Opportunities for eLearning To demonstrate evidence of consistency, competency and capability © City & Guilds Kineo. All rights reserved 14
Skills Insights February 2014 What employers want.... CONSISTENCY STANDARDISATION COMPETENCY TO A STANDARD CAPABILITY TO DO THE JOB © City & Guilds Kineo. All rights reserved 15
McDonalds – The Value of Learning to the Business Example Employee Engagement Customer Loyalty Business Growth Competence Commitment 77% 2004 86% 2004 96% 2013 91% 2013 Quality Competence Committed People Service Confidence Confidence 68% 2004 87% 2013 Cleanliness Customer Visits Sales Profits
Skills Insights February 2014 Bringing together eLearning and Qualification ELEARNING LEARNING PLATFORMS BLENDED PROGRAMMES © City & Guilds Kineo. All rights reserved QUALIFICATIONS & ACCREDITATION QUALITY & POLICY ASSESSMENT 17
Skills Insights February 2014 Innovation in technology.... Delivering learning & assessment through multiple devices. © City & Guilds Kineo. All rights reserved 18
Skills Insights February 2014 City & Guilds Recognition...... ......Which could be used as part of an eLearning programme Endorsement of learning material Accreditation of learning outcome Organisational Quality Mark for a Learning Organisation Quality Mark Qualifications, Traineeships and Apprenticeships Qualification © City & Guilds Kineo. All rights reserved 19
Skills Insights February 2014 This is what we are doing to bring education system closer to skills development for the employer and the individual (MQS) Digital delivery and management of qualifications Integrated qualifications platform powered by Totara Awarding organisation approved and quality assured Robust assessment mapped to qualification © City & Guilds Kineo. All rights reserved Blended programme design and creation Consultancy and training for the team Functional skills Learning resources and delivery Analytics and MI to inform strategy and funding 20
Skills Insights February 2014 Thank you © City & Guilds Kineo. All rights reserved 21
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