Infographic: Electronic Toll Collection

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Information about Infographic: Electronic Toll Collection
Technology

Published on March 13, 2014

Author: XeroxTransport

Source: slideshare.net

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12 Facts Every Transportation Executive Should Know About Electronic Toll Collection

1 2 Fuel 30% Fuel Taxes no longer meet the soaring costs of keeping up with our highways. Electronic toll collection provides a valuable source of revenue to build new roads, maintain existing roads, and overcome obstacles like traffic congestion and safety concerns. All Electronic Toll 200 to 400 vehicles processed per hour, per lane (maximum capacity of a lane) 2,500 All-Electronic Tolling increases efficiency by allowing more vehicles to be processed. for every commuter in the U.S.5 1.6 Billion annual toll transactions processed in the U.S. each year ©2013 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.BR8416 20 Million customer phone calls handled per year 1. Consumer Views of Live Help Online 2012, A Global Perspective, Oracle 2. National Cooperative Highway Research Program: Compilation of Public Opinion Data on Tolls and Road Pricing 3. IBTTA 2012 Tolling in Brief 4. Amdocs 2012 Survey 5. INRIX Traffic Data 2011 Urban Mobility Report 6. HNTB 2011 Should an agency implement AET? 7. Forrester North American Technographics® Customer Experience Online Survey, Q4 2010 (US) 34 Hours Toll roads in the U.S. have a lower fatality rate than U.S. roads overall.3 the total time that an average urban commuter spends in traffic each year. AET reduces congestion, thereby cutting commute time.5 17 MillionTransponder customers Watch our video “Xerox Simplifies Your Commute with Electronic Toll Collection”: http://bit.ly/xerox-transport-video Follow us on Twitter: @XeroxTransport 50% Largest ETC service provider U.S. with market share Manual Toll Plaza: vehicles processed per hour, per lane6 1 2 of Americans believe tolling should be considered the primary source of transportation revenue, or on a project by project basis.3 84% the amount we can reduce the environmental impact by reducing the number of stops along toll roads.3 $100 Billion 24% of consumers in 2010 who had unsatisfactory service interactions shared their experience through social networks.7 2 out of 3 people like the idea of a congestion pricing program.3 Xerox and Electronic Toll Collection Facebook users Twitter users 1 2 50% 80% More than 50% of Facebook users, and 80% of Twitter users, expect a response to a customer service inquiry in a day or less1 , making it increasingly important to partner with a tolling provider who offers customer service through social media.1 Consumers Congestion cost US commuters more than in 2010, nearly $750 12 Facts Every Transportation Executive Should Know About Electronic Toll Collection Fact 1 Fact 2 Fact 5 Fact 7 Fact 9 Fact 10 Fact 11 Fact 12 Fact 8 Fact 6 Fact 4 Fact 3

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