Inbox Zero: Action-Based Email

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Information about Inbox Zero: Action-Based Email
Business & Mgmt

Published on July 24, 2007

Author: merlinmann



From a Google Tech Talk (view the video: presented by 43 Folders' Merlin Mann on 2007-07-23 at the company's Mountain View campus.

Inbox Zero action-based email Merlin Mann Google Tech Talk

Where’s the Love?

Get a System (but, keep it simple)

Time & Attention are finite.

Time & Attention are Finite Concept: Joel Spolsky

Manage Actions

Inbox Zero

Inbox Zero Emailʼs just a medium One place for anything Process to zero Convert to actions

What is Processing? More than checking Less than responding Answers: “So what?”

Make Sandwiches (Donʼt just take orders)

Delete Delegate Respond Defer Do

Delete (or Archive)





Choose One Delete Delegate Respond Defer Do

The Processing Habit “We are what we frequently do” — Aristotle

Do Email Less.


No fiddling.

Stay on target Delete Delegate Respond Defer Do

Remember? Finite.


Inbox Zero action-based email Merlin Mann Google Tech Talk

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