advertisement

Improving services through co-production (2): *Care – Well-being – Partnership

50 %
50 %
advertisement
Information about Improving services through co-production (2): *Care – Well-being –...
Health & Medicine

Published on March 14, 2014

Author: NHSExpo

Source: slideshare.net

Description

Health and Care Innovation Expo 2014, Pop-up University, Day 2.

Improving services through co-production Care – Well-being – Partnership

S155 day 2 - 1430 - improving services through co-production (2)

Robert Lupton, Patient Experience Recovery Lead
Cheshire & Wirral Partnership NHS Foundation Trust 

#Expo14NHS
advertisement

Improving services through co-production Care – Well-being – Partnership Robert Lupton, Patient Experience Recovery Lead Cheshire & Wirral Partnership NHS Foundation Trust

Improving services through co-production Care – Well-being – Partnership

Overview • Patient and Carer Recovery Leads • Lived Experience Representative • Overview of presentation

National Drivers for Co- Production • AQuA • Department of Health – Health & Social Care Bill Integration and personalised care • Centre For Mental Health - ImROC • Closing the Gap • Triangle of Care

Outcomes • Direct link between patient experience and improved outcomes • True co-production • Cost savings

Patient and Carer Experience • People must come before numbers (Robert Francis 2013) • Hearing the voice of the patient • Investing in growth and capacity of staff and patient experts • Transparency

6 C’s

Transforming Patient and Carer Experience NHS Institute for Innovation and Improvement

Innovations • Learning Disabilities • CAMHS • Integration with 3 local authorities • Peer Steering Group • Triangle of care • Recovery Colleges

CAMHS • Meaningful and innovative involvement of young people in the development of young persons services

Involving people with learning disabilities in Patient Led Audit of the Care Environment (PLACE) annual assessment. (Previously PEAT)

Meetings were held to explain the process and how the service users could get involved

PLACE topics Food And Nutrition Privacy And Dignity Infection Control Environment Cleanliness PLACE

Score sheet examples and scoring system used

Members audited each unit in pairs, with staff support to complete the scoring sheets

Scoring

Assessment includes tasting the food, and we had an opportunity to speak to the Chef

The final scores were discussed around the table

Cultural shift for staff • Recruitment selection • 6 C’s training for staff • Peers Support training for staff • Recovery Education • Triangle of Care • Golden Thread

Questions Thank you for listening

#expo14nhs presentations

Add a comment

Related presentations

Related pages

Co-Production of Health and Wellbeing in Scotland

of Health and Wellbeing in Scotland ... well-being. Co-production begins and ends with ... change which spans commissioning of public services through to ...
Read more

Health, Social Care and Well-being Strategies

* Commissioning for NHS Secondary Care Services ... The National Health, Social Care and Well-being Strategy 2.9 The Welsh ... in ‘Improving ...
Read more

IMPROVING WREXHAM’S WELL-BEING TOGETHER Consultation

IMPROVING WREXHAM’S WELL-BEING TOGETHER ... Social Care and Well-being Partnership Board is ... through to full co-production of services ...
Read more

Co-producing services - Co-creating health - 1000 Lives Plus

• Co-production in Health and Social Care • Co-production and improving ... well being will be delivered simply through ... Co-producing services ...
Read more

Improving Mental Health Services for Black and Minority ...

Improving Mental Health Services for ... of health and social care services. ... 2. Better communication through access to interpreters and
Read more

A glass half-full - how an asset approach can improve ...

how an asset approach can improve community ... well-being through the provision of services ... co-production of good health and well-being ...
Read more

Finance Committee Draft Budget 2012-13 CPP Consultation ...

Social Care Partnership, ... - Improving services - through consultation and engagement. - Achieving outcomes through co-production ...
Read more

‘Public mental health and well-being – the local perspective’

... Improving mental well-being through partnerships ... NHS and Social Care Partnership Trust 44 ... of public mental health and well-being, ...
Read more