Improving Enterprise Performance using a Business Process Improvement Discipline

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Information about Improving Enterprise Performance using a Business Process Improvement...

Published on April 23, 2008

Author: TransformationInnovation


Welcome •Charles Popelka & Mark Nelson •GSA & Mercator Group •Improving Enterprise Performance Using a Business Process Improvement Discipline

Agenda • Background • Charter • Project Management Team • Strategy – Value Chain – Process - Workflow • Common Process Improvement Teams • Success Factors • Lean Production – Six Sigma Techniques – Analysis and Quantifying Results • BPMN Overview • Outcomes of a Good Process Design • Lessons Learned To-Date • Next Steps April 21-23, 2008 2 Renaissance Washington, DC

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