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Importances and Benefits of ISO 9001

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Information about Importances and Benefits of ISO 9001
Finance

Published on March 20, 2014

Author: kristanashly

Source: slideshare.net

Description

ISO 9001 certificate will provide maximum benefit to your Business. ISO 9001 Will be benefited to both the Large and Small Companies.
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How important is ISO 9001:208 certification when evaluating a company?

Over 350,000 companies world is registered to ISO 9001. The key benefits they find include:-  Increased customer satisfaction.  Improved quality management processes.  Increased revenue and market share.  Impacts on the environment.  Cost Reduction.  Quality awareness among employees

Increased Customer Satisfaction  Many of the benefits to businesses also benefit their customers. 1. Increased efficiency. 2. Reliability of product or service quality. 3. A reputation for safety & environmental responsibility. 4. Repeatable systems.  Enhanced customer satisfaction and improved customer loyalty leading to repeat business  Ensuring customer satisfaction through the quality management system is a key aim of the standard.  It will increase customer satisfaction and more effective customer communication.

Improved quality management processes  The ISO 9001 standard is based on a number of quality management principles, including a strong customer focus.  ISO 9001:2008 helps ensure that customers get consistent, good quality products & services, which in turn brings many business benefits.  ISO document management system helps you meet customer needs.  Win more high value customers with better customer service.

Increased revenue and market share  ISO Certified businesses are highly likely to increase their market share and, as a consequence - their revenue.  In fact, studies have shown that "the benefits of using standards are valued, in terms of contribution to company gross profit, at between 0.15 % and 5 % of annual sales revenues.  Increased revenue and market share obtained through flexible and fast responses to market opportunities.

Impacts on the environment  Environmental impact is becoming an increasingly important issue across the globe.  International Standards help reduce negative impacts on the environment.  Improve environmental performance of the supply chain.

Cost Reduction  ISO 9001 quality manual saves time and cost by reducing mistakes, consequently helping to improve customer service.  ISO strategies is that reducing waste and increasing productivity leads to greater profits for certified companies.

Quality Awareness Among Employees  Becoming certified to the ISO 9001 standard raises quality awareness among employees and motivates them to attain quality objectives.  Corrective action and preventive action help to keep quality objectives in the minds of employees.

Other Benefits of ISO 9001  85% of registered firms report external benefits  Higher perceived quality  Greater customer demand  95% report, internal benefits  Greater employee awareness  Increased operational efficiency  Reduced scrap expense  30% reduction in customer claims  95% improvement in delivery time  Reduced defects from 3% to 0.5%  40% reduction in product cycle time

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