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Published on February 4, 2008

Author: Carmela

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Slide1:  New Technology Trends and Resources Presentation Illinois State University Team Leader: Heather Campbell-Mullendore Members: Ashley Venneman, Brandie Miller, Sara Kohout Slide2:  Audience: The Dean’s Council at Illinois State University, including but not limited to: the Deans of each academic college, Provost, Dean of Students, Associate Vice President for Student Affairs, and Assistant Vice President for Student Affairs Presentation: What are the new technological trend and resource “hot topics” affecting student affairs administrators on Illinois State University’s campus Time and Location: February 5, 2007, in the Brown Conference room during the Dean’s Council Spring semester meeting Overview Slide3:  A mid-sized, public, suburban, residential university in the Midwest, in the small twin cities of Bloomington-Normal in central Illinois 99% of students are from in-state with 17,885 undergraduates out of the total enrollment of 20,247 Illinois State University (ISU) recently passed a policy requiring all incoming students to own a personal computer Email accounts are provided to every student and every student has access to a unique website address, useable at their own discrepancy Illinois State University Demographics Slide4:  Purpose: To educate the Council members about new technology trends and resources that affect college students To explain the applicability of the new technology on ISU’s campus Goals: To explain the importance of each technology “hot topic” To outline the benefits of each topic To inform about the potential problems and relevant issues of each topic Purpose and Goals Slide5:  Institutional Spam Online Education Web Services Blogs Cell Phone Use Online Academic Resources Outline Slide6:  Why is “Institutional Spam” an important hot topic to the Council? In a generation of fast food, ATMs, and drive-thru wedding ceremonies, students and staff members should always be on the lookout for the newer, easier ways to utilize available services to provide a flawlessly operating university experience. Getting up-to-date information to students as quickly as possible has led to the new technology trend of institutional spam. Institutional spam is specific to campus wide mass-emailing, most often used to inform the entire campus constituency of urgent information. But when should a university limit the amount of emails one person sends, and how many unnecessary emails do you want to sort through each day? Institutional Spam Slide7:  At Illinois State University, there are very specific institutional spam policies and procedures in place. To understand these policies, here are some definitions to get started: Spam: An unsolicited electronic communication, outside the scope of the University mission, sent to recipients without their permission Listserv(s): A software program that automatically distributes email to members subscribed on the email list Opt-in and Opt-out: Subscribers to mass email listervs may choose to always subscribe (opt-in) or unsubscribe (opt-out). A no-opt-out list does not give a subscriber the option to stop receiving emails Mass Electronic Communication (mass email): For the University campus, it is any electronic communication of the same message to more than 100 recipients Institutional Spam Slide8:  President’s all-campus mass email (opt-out not permitted): Reserved for urgent, necessary messages for all members on campus. Examples include: Crisis or urgent announcements like terrorist threats Logistic announcements like construction closures Major campus events like naming a new president Vice President’s mass-email groups (opt-out not permitted): Reserved for urgent messages where all members of a specific predefined University population must be contacted. For example: The Vice President for Finance and Planning emails all campus Administrative/Professional staff and all campus Civil Service staff General campus mass-email groups: Most flexible channel designed for sharing campus information and discussing mutually interesting topics among a wide variety of groups within the campus community Individual emails to fewer than 100 recipients: Usable by any campus member through regular webmail (the system student use to send emails to each other) ISU’s institutional spam email policies- there are 4 internet channels through which to send emails on campus. They are: Institutional Spam Slide9:  The first two channels, the President’s and the Vice President’s, do not leave room for any type of spam email and are therefore great modes of communication across campus. The second two channels, general campus mass emailing and emails with fewer than 100 recipients, can both become clogged with spam emails if left unwatched. Spam emails can range from being an annoyance to complete system shutdown. The most common spam includes the following (from lowest threat level): Chain letters Advertisements for purchasing collected email lists or even the harvesting program Advertisements for everything from every day items and dating services to pornographic sites “Get Rich Quick” or “Make Money Fast” schemes Spam disguised as legitimate email to get users to go to a site, give their passwords, or expose personal data about themselves Institutional Spam Why is institutional spam beneficial to Illinois State University?:  Why is institutional spam beneficial to Illinois State University? With students checking their emails constantly, institutional spam can be used to update many students as quickly as possible Information can get to students who are not living on campus Urgent messages can reach all students quickly Specific constituencies on campus can receive information most pertinent to them Student groups around campus can participate in discussions with each other across campus without needing to meet on campus Note: For further information on ISU’s computer usage, please refer to these websites: ISU’s email helpdesk website: http://www.helpdesk.ilstu.edu/email/ ISU’s website explaining spam and why students need an email address: http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1206 ISU’s explanation of checking email in webmail http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1132 Institutional Spam What are some problems and issues with institutional spam at Illinois State University?:  What are some problems and issues with institutional spam at Illinois State University? If left unrestricted, email spam could flood all campus members’ email inboxes Too many messages sent at the same time will slow down the entire campus network Important information can be missed by students because they receive too many messages to check all of them If spam email is not deleted, it will stay in a person’s inbox, using up valuable university stored memory, meaning important documents may not be saved Spam can contain viruses, which would effect computer usability Important information can be missed by students because they receive too many messages to check all of them Institutional Spam Slide12:  Institutional Spam Kuh's Engagement Theory Institutional Spam can serve as an advertisement for campus programs and events, thus encouraging student engagement in campus activities Maslow's Hierarchy of Needs The need for safety is met by using institutional spam as a warning device How does this effect student development? Slide13:  Online Education has become a trend in the United States and around the world. Online education services are important to many citizens wanting to pursue a higher education. Online education services, such as the University of Phoenix and DeVry University, have become our competition for some of the students we serve, especially the nontraditional and commuter students. Online education is defined as a method of teaching and learning using a computer and the internet to distribute educational knowledge. Students are thus allowed to work at their own pace within the deadlines set by the professor. Students and teachers are also able to communicate with each other. Why is “Online Education” an important hot topic to the Council and the University? Online Education Web Services These are some of the major online education resources provide tools for higher education institutions to assist professors in creating a online learning environment for classes to be accessible to all students for all of the course or in addition to their in-class course. Products include (but not limited to): :  These are some of the major online education resources provide tools for higher education institutions to assist professors in creating a online learning environment for classes to be accessible to all students for all of the course or in addition to their in-class course. Products include (but not limited to): Assessment capabilities Assignment drop Calendar Chat/online conferencing Email/bulk email Gradebook File storage Forums/discussion boards Links to online reading News Personal website Syllabus Test Manager Online Education Web Services Slide15:  These are some other online education resources that can help Illinois State University reach and teach students using the media sources that they are using. This will allow ISU to stay competitive in higher education and to keep innovating new ways of teaching. Elluminate can provide online video conferencing to reach a variety of students, professors, and special guests from all over the globe. This provides innovate way to teach students without the constraints of the classroom walls. Elluminate also has the capabilities for professors to lecture online, provide visual learning materials, and allow students to listen to the lecture when it is convenient for them. Podcast is a new technological way to push audio through the internet to provide information to people. Podcasts can be played on computers, mobile phones, and ipods. Students have the ability to download podcasts when necessary and take the information to use at their convenience. Professors can provide lectures, interviews, movie clips, and photos to educate students in a new, interactive way with technology that relates to them. ipod Online Education Web Services Why is online education beneficial to Illinois State University?:  Why is online education beneficial to Illinois State University? Provides continued learning outside the allotted time in the classroom Attraction for nontraditional and commuter students to be able to learn from home Allows students to work at their own pace Allows for live online discussions for students and professors no matter the location Ability to have discussion boards to give students time to reflect and answer questions while responding to other classmates’ work Online gradebook for professor to easily keep track of students’ grades Ability to provide links for online reading Saves paper and money Online Education Web Services What are some problems and issues Illinois State University could face by providing online education opportunities?:  What are some problems and issues Illinois State University could face by providing online education opportunities? Leads to less face-to-face interactions Hard to properly explain and expand on learning topics Discussions can be slow due to the times that students are online Discussions are not open and flowing Points or questions may not be understood or clarified easily May be hard to get point across in discussions by typing Students may wait to the last minute to post their response on discussion boards leading to inadequate time to discuss topics Programs are costly to the university Online Education Web Services Slide18:  Online Education Web Services How does this effect student development? Contact between students and professors are important Online web services provide accessibility to professors and students no matter the location May be easier for some students to approach the professor online rather than in person The professor can suggest resources and provide links Creates cooperation and allows the exchange of ideas among students Team effort, collaborative learning, and facilitates discussion for assignments Active learning techniques Students must talk, reflect, relate to past experiences, and apply to daily life Use of tools and resources that are online, participate in discussion boards, and real-time conversations Provide prompt feedback, emphasize time on task, and communicate high expectations Make studying more efficient by allowing students to study at home Brings together diverse talents and ways of thinking Allows students to learn in ways that work for them and in new ways that may be difficult new ways may include: through powerful visuals and well-organized print; through direct, vicarious, and virtual experiences; and through tasks requiring analysis, synthesis, and evaluation, with applications to real-life situations; self-reflection and self-evaluation; collaboration and group problem solving Why are “blogs” an important hot topic to the Council and the University?:  Why are “blogs” an important hot topic to the Council and the University? College students write in blogs for a variety of reasons; a student studying abroad in Ireland can use a blog to communicate with friends back home about the new and exciting places she is visiting, a student highly involved in politics writes in a blog to chronicle events during an election year and his role in one of the campaigns, and another student struggling to fit in on campus writes in a blog as a venue to share her inner feelings because she is unable to express them vocally but still wants others to know. Although blogs are thought of as being personal and private, they are public domain and others are able to read them. Some students want their friends and family to read their blog, while some students do not always remember that people they do not know can be reading their blog as well. Students may end up regretting posting something on their blog. Administrators can encourage healthy uses of blogs and challenge students who may be using blogs as an alternative to resolving a problem. Blogs Slide20:  In its most common form, a blog is an online journal. The initial blogs were websites manually updated, highlighting what was new, but now in a more advanced form, users are able to create and manage their personal blog. Below are common blogging websites. A few are strictly for journaling, but others combine traditional blogging features with social networking. Social networking allows people to develop a virtual community, meet and interact with people who share similar interests. Blogs Why are blogs beneficial to Illinois State University?:  Why are blogs beneficial to Illinois State University? Communicate with friends who are in another location Share feeling and/or record how felt after participating in experiential learning trip/retreat Explain to others what it was like to be on campus when a natural disaster hits Create a collaborative group blog in a class, reflecting on class assignments and readings Marketing for university programs Outlet for visual and written creativity Blogs What are some problems and issues surrounding blogs?:  What are some problems and issues surrounding blogs? Large time commitment to upkeep a blog Public fights/harassment Always available, archived on public domain May lead to stalking, knowing where an individual is at any given time Gossip/rumors Little control over audience who reads the blog Blogs Slide23:  Blogs Chickering Theory of Identity Development Blogging allows students to manage their emotions in a responsible manner by writing them down and then letting them be analyzed by themselves and others By keeping in contact with others through blogging, students are able to develop mature interpersonal relationships with people from all over the globe How does this effect student development? Slide24:  Why are “cell phones” an important hot topic to the Council and the University? More and more students are going to college already having a cell phone. Long distance phone calls from a residence hall landline phone are becoming less common. Some campuses will provide students with codes enabling them to make long distance phone calls at a cheaper rate; however, with cell phones becoming more prevalent some institutions have decided to no longer provide landlines phone in residence hall rooms. Before cell phones became commonplace, one might see students walking out of class in groups still discussing a topic from class. It is becoming more of the norm to see students leave class, immediately pull out their cell phone and call someone. Students always seem to have their cell phones with them, allowing for easier and faster communication. Millennial students like things to happen quickly, which is one of the reasons new cell phone technology is popular. Cell Phone Use Slide25:  “Rave Wireless provides a growing set of applications designed to allow you to mobile-enable your college or university campus”1 This program is fairly new but has already being put into practice at other institutions. Rave Wireless 1 http://www.ravewireless.com/prod_overview.htm Features of Rave Wireless: Text message alerts for inclement weather and safety announcements Access to school e-mail on the phone Get class announcements on-the-go Opt-in service to access campus security department Access university bus route tracking Cell Phone Use Slide26:  Why are cell phones beneficial to Illinois State University? Students able to keep in better touch with each other Fewer long distance charges for University Enhanced campus safety if GPS enabled Send mass text messages to students regarding emergency alerts Cell Phone Use Slide27:  Cell Phone Use Maslow's Hierarchy of Needs The need for safety is met by using cell phones as a means to warn of inclement weather or other conditions Cell phones satisfy the needs for family and friends by providing a communication tool How does this effect student development? Slide28:  What are some problems and issues involving cell phones? Not engaging in as much face to face communication Cell phones can be a disturbance in class Utilize phones to cheat (text messaging) Keep in constant contact with parents/family, reduces students’ ability to make decisions on own, always consulting parents/family Online Academic Resources Slide29:  Why are “Online Academic Resources” an important hot topic to the Council? Using online resources has become commonplace in the classroom. Libraries are only able to house a limited number of books, articles, and other resources, and having databases online gives students the opportunity to research more sources than ever. These databases provide students with resources from around the world and hold decades of information. Recently, the most prominent and largest reference site on the Internet is Wikipedia. Because students are now basing a majority of their academic research on online sources, it is important for faculty, staff, and administrators to understand these databases and reference sites. By being informed, professionals can teach students about the benefits and problems that are associated with these sites and how to properly use them. Also, with the number of non-traditional and adult learners entering the classroom, it is vital that they are aware of these resources so that they have full access to as much information as possible. Online Academic Resources Slide30:  An online database is a collection of data on an Internet site that is arranged in a way that makes information easy to find and quick to retrieve. Many of these databases can be found and used for free on higher education institutes’ library websites. Others can be found on personal or company websites and can be accessed for free or for a fee. These databases provide articles, books, movies, music, and pictures, among others, to students anywhere in the world. Students can search for information by topic, author, magazine, newspaper, or keyword. The largest online database and reference site found on the Internet today is Wikipedia. Started in 2001, Wikipedia is a free content encyclopedia project. Anyone can contribute to Wikipedia’s database by editing existing topic web pages, adding new information, citations, or references, and/or creating new ones on topics not already found on the database. Each topic page also links to related articles. As of February 2007, over 75,000 contributors from around the world edit more than 5,300,000 articles and topics, with more topics and information added daily. Wikipedia can be accessed in over 200 languages and also includes a dictionary, quotations, books, manuals, scientific reference sources, and sister projects such as a news source. Wikipedia has become a one-stop source for multiple types of information. Online Academic Resources Slide31:  How is it used? Using these online databases is simple. Depending on how a person wants to search for information, he or she will choose whether to search through an index, catalog, or keyword. After choosing, the user will type in words or phrases that the site will use to filter though all of the articles, books, etc. that are on the database. The database will then list pertinent sources that are related to the searched topic. The user can then click on a listed sources and find out more about that specific source. These databases provide for a quick, extensive search that only takes minutes instead of hours or days. Online Academic Resources Slide32:  Academic Resources Online Databases found on college and university library websites Common Online Academic Resources Online Academic Resources Slide33:  More total information available Can gather information from around the world quickly Information is easier to gather Information is easier to research With Wikipedia, people can share information with more people in more locations Information is available 24 hours and has no due date, unlike library resources Why are online academic resources beneficial to Illinois State University? Information is up-to-date Access to a wide variety of medias, such as books, articles, and video Greater sharing of resources Enhance student learning productivity Students are using tools and skills that are familiar Students can conduct research from anywhere Online Academic Resources Slide34:  Plagiarism Incorrect citing or quoting of sources Incorrect information on Wikipedia because anyone can contribute information Students only use online academic resources instead of utilizing other sources Students do not develop good resource search techniques What are some problems and issues Illinois State University could face by providing online academic resources? Online Academic Resources Slide35:  Degree of Student Learning and Academic Honesty Students are likely to read and use the information but not absorb the knowledge or take away any lasting learning Because plagiarism is easier to accomplish with online resources, students must develop a sense of morality and academic honesty Perry’s Student Development Theory Students are dualistic in that they believe that the knowledge found on the online academic resources is right without questions Students may see online researching as quantitative instead of qualitative because of the number of resources available Students avoid multiplicity by only relying on one type of source instead of looking for several viewpoints Online Academic Resources How does this effect student development? Slide36:  References About Wikipedia, retrieved February 12, 2007. http://en.wikipedia.org/wiki/Wikipedia:About Bebawi, Sabri G. (2003).Retention in online education: Analyzing the problem and seeking a solution. 1-16. Belote, L., & Treuer, P. (1997). Current and emerging applications of technology to promote student involvement and learning. New Directions for Student Services. 78, 17-31. Blackboard & WebCT: Better together. Retrieved February 18, 2007, from http://www.webct.com Campus Mass Electronic Communication Policy, retrieved February 11, 2007. http://www.policy.ilstu.edu/fiscal/mass%20electronic.pdf Campus web planning & advisory committee (webPAC) meeting minutes from March 28, 2003, retrieved February 11, 2007. http://www.ilstu.edu/ctsg/committees/WebPAC/pdf/WebPACminutes_032803.pdf Carnevale, D. (2006 October 6). E-mail is for old people. The Chronicle of Higher Education, 53, Retrieved February 16, 2007, from http://chronicle.com/weekly/v53/i07/07a02701.htm Slide37:  References College LiveText edu solutions. Retrieved February 18, 2007, from www.livetext.com Desire2Learn: Innovative learning technology. Retrieved February 18, 2007, from www.desire2learn.com Drezner, D. (2006 July 28). The trouble with blogs. The Chronicle of Higher Education, 52, Retrieved February 16, 2007, from http://chronicle.com/weekly/v52/i47/47b00701.htm Elluminate: Where bright ideas meet. Retrieved February 18, 2007, from http://www.elluminate.com/ Evans, N, Forney, D, & Guido-Dibrito, F (1998). Student development in college. San Francisco: Jossey-Bass. Farrell, H. (2005 October 7). The blogosphere as a carnival of ideas. The Chronicle of Higher Education, 52, Retrieved February 16, 2007, from http://chronicle.com/weekly/v52/i07/07b01401.htm Flowers, L., Pascarella, E. T., & Pierson, C. T. (2000). Information technology use and cognitive outcomes in the first year of college. The Journal of Higher Education, 71, 637-667. Slide38:  References Foster, A, & Young, J (2005 September 16). The internet as emergency tool. The Chronicle of Higher Education, 52, Retrieved February 16, 2007, from http://chronicle.com/weekly/v52/i04/04a03901.htm Foster, A. (2005 November 11). Can you hear me now?. The Chronicle of Higher Education, 52, Retrieved February 16, 2007, from http://chronicle.com/weekly/v52/i12/12a03201.htm Illinois State University Policies, retrieved February 12, 2007. http://www.policy.ilstu.edu/fiscal/appropriate_use_policy.htm Jones, S., & Madden, M (2002). The internet goes to college: How students are living in the future with today's technology. Pew Internet & American Life Project, Retrieved February 18, 2007, from http://www.pewinternet.org/PPF/r/71/report_display.asp Krause, S. (2005 June 24). Blogs as a tool for teaching. The Chronicle of Higher Education, 51, Retrieved February 16, 2007, from http://chronicle.com/temp/email2.php?id=mmH3Fqj8fnNJcNRk4QybXFfPNrj6F9fg Slide39:  References Kuh, AuthorG. D., & Shouping, H. (2001). The relationship between computer and information technology use, selected learning and personal development outcomes, and other college experiences. Journal of College Student Development. 4, 217-232. LRN: Learn, research, network. Retrieved February 18, 2007, from www.dotlrn.com Marketing Act of 2003 (the "CAN-SPAM Act"), retrieved February 11, 2007. http://chronicle.com/weekly/v51/i38/38b00101.htm Moneta, Larry (1997).The integration of technology with the management of student services. New Directions for Student Services. 78, 5-17. Nelson Laird, Thomas F. (2004). Surfin' with a purpose: Examining how spending time online is related to student engagement. Student Affairs Online, 5, Retrieved February 18, 2007, from http://www.studentaffairs.com/ejournal/Summer_2004/SurfinwithaPurpose.ht m The Scholar360 learner management system. Retrieved February 18, 2007, from www.scholar360.com What is a Podcast?. Retrieved February 18, 2007, from PodcastAlley.com Web site: http://www.podcastalley.com/what_is_a_podcast.php

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