Ideas to make change happen

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Information about Ideas to make change happen
Business & Mgmt

Published on December 7, 2007

Author: frankcalberg



21 ideas to make change happen.

21 ideas to make change happen

Idea # 1 Do 1 thing at a time

Focus on the one thing that will have the greatest impact. Sources

Be precise and specific about what to do.

Idea # 2 Make what you do important and urgent

Not urgent Urgent Important Schedule in calendar Do now Not important Deposit Delegate Eisenhower matrix.

20% of the results 80% of the time spent 20% of the time spent Pareto’s principle. 80% of the results

Idea # 3 Be a role model

Jack Welch: Role model management is – without question – the key to driving behaviours, minute 36.

One way we learn new ways of looking at things is to identify ourselves with a role model, boss, mentor, friend, or consultant, and begin to see things from that other person’s point of view. Schein, Edgar H.: Process Consultation, p. 105.

Idea # 4 Sponsor the initiative

The executive sponsors the idea and agrees to fund it and back it through the development and deployment process.

Idea # 5 Get power to do things

Bypassing the normal channels and empowering a smaller number of innovators is often a better way to kickstart innovation.

Most important trait for organizational effectiveness Everyone knows which decisions and actions he or she is responsible for. Source Gary L. Neilson, Karla L. Martin, and Elizabeth Powers: The secrets to successful strategy execution. Harvard Business Review, June 2008.

Who does this? 1.Who should recommend a course of action on a key decision? 2.Who must agree to a recommendation before it can move forward? 3.Who brings the decision to closure and commits the organization to implement it? 4.Who will perform the actions needed to implement the decision effectively? page 232.

Idea # 6 Communicate continuously using social media

Create a platform - physical or virtual - that allows supporters of your idea to connect and further disseminate your idea.

Revolutionary change Continuous change Sudden break with status quo. Continuous communication. Large, radical change. Continuous improvement. Permanent learning. Small, step-by-step changes.

Proactive change Revolutionary change Continuous change, p. 19. Reactive change

Idea # 7 Communicate passionately

To get your ideas heard: Be passionate, share your enthusiasm.


High energy Angry Alert Nervous Excited Stressed Happy Upset Sad Contented Depressed Relaxed Fatigued Calm Low energy

Idea # 8 Respond head-on to change resistance

Attack The idea is interesting, but it is not the right time. We need to wait until…. Response The best time is almost always when you have people excited and committed to make something happen. And that’s now., location 1430.

Attack We tried that before. It didn’t work. Response That was then. This is now. Times change. The situation today is different., location 1200.

Attack If your idea is as good as you say it is, why have nobody done it before? Response It’s an interesting point you bring up. Thank you for mentioning it. I appreciate your interest. I have learned throughout my life that there is a first time for everything. And I might add that we as first movers could take home the biggest fruits. There are several billion people in the world, and I don’t know for sure whether someone somewhere is doing something like this. So let us try.

Attack I recall we discussed a similar idea here in the company years ago. It may have been as you were still at school. Response It’s really interesting to hear that there were also, years ago, people, who had thoughts about how this company can develop / renew itself. Let’s keep living these values of creativity, exploration, development, experimentation that were once at the very core of this company. In these times of change, there are possibilities occurring that we should explore. Also, in a changing environment, you surely agree that it is crucial to keep learning and trying new things out., location 1530.

Further inputs on resistance to change

Idea # 9 Work with people who want change

Essential to this turnaround was his cultivation of allies within the community. For example, he [Jamie Oliver] sought out the most influential teachers – adults who already had the trust of the school children. Once they saw better health was possible, it became a genuine motivator.

Attitude 10: Very positive. 1: Very negative. Ms. X Mr. Y Mr. T Activity 10: Very active. 1: Very inactive. Competence 10: Very competent. 1: Not competent.

John Kotter: People have got to want to do it

Followers Reactive people who resist change Proactive people who want change

When we started to connect with what we call the younger high performers, on the other hand - people in their late 20s and early 30s - it was very different. We would have breakfast meetings with a dozen of them, and we would invite them to give very, very frank views. We soon realized that they were suffocated and that they wanted change. So we started picking out some of these individuals and giving them challenges. Ravi Kant

Girish Wagh was in his early 30s when he headed the Tata Nano Project.

The most frozen layer in any organization, I think, is the people with experience who think they know best, who believe that nothing can be changed, and who typically exhibit a not-invented-here syndrome. Ravi Kant

Tips to help a person through a change

Idea # 10 Set goals for yourself and reach them

What don’t I do Goals Not goals What do I do Change is happening

Define a 100-day challenge.

Nadim Matta found that huge amounts of talent and resources in developing countries were being devoted to developing topdown solutions for agricultural productivity, clean water, maternal health, and other areas. So instead of experts and officials shaping solutions and giving them to the recipients, Nadim Matta worked with local leaders to challenge the ultimate recipients to come up with their own solutions in 100 days or less, and to use the experts, government officials, and aid workers as resources.

Create a flow of value to customers by “chunking” feature delivery into small increments.

Keep in mind: Goals may promote competition rather than cooperation and ultimately lower overall performance.

Idea # 11 Do more jobs across the value chain

Internal Change Driver Emotional engagement focus Rational engagement focus People do more jobs across the value chain External Change Driver

Idea # 12 Tell people what is in it for them, minute 16.

Try leading the client toward your idea with a series of statements he/she agrees with - and then pitch your idea as if it's his / her idea.

Idea # 13 Give and get feedback

Feedback tips

Idea # 14 Get inputs from outside

Bring in fresh voices from outside.

Example # 1

Example # 2 When Jamie Oliver wanted to change the eating habits of kids at a U.S. school, he got their attention with a single, disgusting image: A truckload of pure animal fat.

Internal Change Driver External Change Driver Emotional engagement focus Emotional input from outside Rational engagement focus Rational input from outside

Only from outside can one be sure of disinterested criticism, astringent appraisal, the rude question. Only from outside can one expect judgments untainted by the loyalty and camaraderie of insiders, undistorted by the comfortable assumptions held within the walls. Gardner, John W.: On Leadership, p. 130.

Idea # 15 Keep trying out ideas at low costs

Do cheap experiments

Build a just try it culture - emphasize ”test and learn” instead of ”plan and execute.” Hamel, Gary: The Future of Management, p. 120.

Idea # 16 Ask for forgiveness rather than for permission

If you see an opportunity, go for it! Source Shona Brown, Google. Hamel, Gary: The Future of Management, p. 112.

What rules could we get rid of today that would increase our ability to create value?

Idea # 17 Keep things simple

Usability drives adoptability, and therefore it pays to keep things simple.

Idea # 18 End each meeting with action steps

When you do meet with clients or colleagues, end each meeting with a quick review of captured action steps. The exercise takes less than 30 seconds per person. Each person should share what they captured.

Tips to improve meetings

Idea # 19 Signal new era by using symbols

Idea # 20 Measure innovation

Tips to measure innovation

Idea # 21 Celebrate success experiences

Celebrate successes using handwritten notes

Thank you for your interest. For more inspiration, please feel welcome to visit Have a great day.

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