Ice Energy Case Study

50 %
50 %
Information about Ice Energy Case Study
Technology

Published on March 13, 2014

Author: planetskyron

Source: slideshare.net

SELF SERVICE CASE STUDY ICE ENERGY CREATED A NEW B2B EXTRANET CUTTING THE COST OF SELLING BY OVER 70%

Ice Energy was first in the UK to recognise the potential of Ground Source Heat Pumps. They are the top UK supplier of Heat Pumps to homeowners, property developers, social housing providers and commercial renewable energy projects. Its parent company is the FOOTSIE 250 listed, SIG PLC. WHO IS ICE ENERGY

Ice Energy decided to move into the B2B market, targeting a fragmented and elusive audience of heating engineers and plumbers with a self-service extranet. ICE ENERGY’S CHALLENGE AND OUR SOLUTION We built an eCommerce-enabled extranet using .NET components for the product configurator and Kentico for the eCommerce functionality.

WHAT WE DELIVERED A .NET and Kentico eCommerce-enabled extranet

Making a new sales channel available to an existing B2B customer base required insight. We researched the audience’s specific needs to determine the ideal configuration, kit selection and checkout process. Our technical requirements capture process defined our approach to the CRM and billing system integration. Soft-launching the new channel allowed us to gather valuable feedback and further improve the offering. »» Business Analysis »» User Experience »» Analytics »» .Net Development »» Kentico CMS »» Microsoft SQL »» Microsoft .NET HOW WE DID IT SKILLS USED TECHNOLOGIES USED

THE OUTCOME The number of telephone orders was reduced significantly and so was the cost of order handling. We integrated with the CRM and financial systems to provide data integrity and accuracy, as well as real time access. thousands 300+ 70% of customers engaged via the new channel components powered the kit configurator reduction in cost per order

Add a comment

Related presentations

Related pages

case studies - ice-energy.com

case studies - ice-energy.com
Read more

Heat Pump Case Studies — Ice Energy Technologies

Heat Pump Case Studies; read about the benefits of Ground Source Heat Pumps and Air Source Heat Pumps from those who have installed them in their properties.
Read more

Case Study Index — Ice Energy Technologies

Heat Pump Case Studies: In 2014, David Marles installed an Ice Energy ground source heat pump in a major renovation project in South East Wales.
Read more

Case Study: Water and Ice - Theoretical Biophysics Group

Case Study: Water and Ice Timothy ... Water vapor also plays a key role in determining the amount of energy ... folder case-study-water/ or in BioCoRE as ...
Read more

Case Study: Electric Motor Cleaning and Energy... - Cold Jet

Electric Motor Cleaning & Energy Management CLEANING ELECTRICAL MOTORS WITH DRY ICE ELECTRIC MOTOR CASE STUDY COMPANY Motor Techniques, Inc.
Read more

ICE committed to energy efficiency from design to operations

Our commitment to sustainability began with the design and construction of our data centers, and is part of daily operations across operations.
Read more

Burlington Ice Rink Energy Competition - Tools of Change

Tools of Change provides proven methods for promoting health, ... Burlington’s Ice Rink Energy Competition. ... Designated a Landmark case study in 2013.
Read more

Ice Energy (@IceEnergy) | Twitter

The latest Tweets from Ice Energy (@IceEnergy). We're the UK's largest supplier of heat pumps and a trailblazer for the use of heat pumps, Solar PV and ...
Read more

Civil engineering resources | Institution of Civil Engineers

Become a member of ICE. ... Case study; Information sheet; Recorded lecture; Policy; ... Institution of Civil Engineers. 1 Great George Street,
Read more