ICC Disaster Recovery

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Information about ICC Disaster Recovery

Published on December 9, 2008

Author: dangoc07

Source: authorstream.com

:  Disaster Recovery Services Iris City Cleaners & Laundering Company Mt. Pleasant, Iowa Since 1947 Slide 2: Fire & Flood Restoration Specialist TOLL FREE: 1-888 485 9707 Iris City Cleaners & Laundering Company 211 West Washington Mt. Pleasant, Iowa 52641 Since 1947 319 385 9707 www.iriscitycleaners.com Disaster Recovery Objective : Objective Our Objective is to Make The Claim a Non Event To Make Your Job Easier By understanding the Needs of the Insured By understanding the Needs of the Adjuster Insured’s Requirements : Insured’s Requirements Insured’s Needs: Comply with the “Duties in Case of Loss” The obvious: to have presentable garments Needs of the Adjuster: Documentation and Verification Customer Satisfaction Multiple Deliveries TRUST TRUST Guaranteed Smoke Removal Meeting the Needs of Both Parties : Meeting the Needs of Both Parties The Insured is normally in emotional turmoil The Insured is being told things will never be the same The Insured is being told which Items may clean, you’ll never get the smell out! Communication with the Insured and the Adjuster is our goal, a team effort Meeting The Needs Of The Insured : Meeting The Needs Of The Insured Assist the insured with separating and creating inventory of their property The Policy requires the insured to make an inventory of destroyed and damaged. Iris City Cleaners will make lists of: 1. Property that can not be cleaned 2. Property that SHOULD not be cleaned 3. Property that Should be cleanable Adjuster’s Needs : Adjuster’s Needs Quantification and Documentation Determine the Scope of Damage Determine the condition of the product Determine what’s current and what’s “multiple seasons old” never to be worn again Separate cleanable and total loss Keep in order to be “checked out”- List Total Loss and the Insured will supply cost “Price out the cost “of cleaning and come to agreement before the work begins Make My Job Easier. Make My Job Easier. We Avoid Problems : We Avoid Problems We make sure there is an accurate & agreed on Inventory. We do Inventory while removing from premises or when in our plant We are knowledgeable in restoration methods and don’t convey unfounded concerns We do not want you to pay a total loss garment and pay for cleaning it also. Only garments which respond will be charged We clean in bulk questionable items, then assess their potential results If we error it is on the conservative side We use Logic in the separation process and communicate with the Homeowner and the Adjuster We do not gather up every fabric, clean it and send a Bill Dish towels, shop rags, etc. Our Specialty : Our Specialty Who knows better how to restore your items than an experienced Dry Cleaner in restoration? We understand textile types and fabric restoration in: Museum Restoration Insurance Restoration Smoke Damage Restoration Fire/Water Damage Restoration Your House Hold Content : Your House Hold Content Let us take the worry out of cleaning your clothes and other household items such as: draperies, rugs, bed-spreads, comforters, blankets, and bed linens so you can get your life back to normal as quickly as possible Our Process : Our Process Content is hand cleaned, deodorized, ozone treated as needed, and restored to it’s pre-loss condition. Our trained personnel, with your approval, will remove all fire damaged and smoke damaged garments from closets, beds, and dresser drawers, leaving you free to take care of other matters An itemized list of the inventory is made while sorting (at your location or in our plant,) according to care label instructions, fabric, color, and need of restoration Each item is pretreated, dry cleaned, wet cleaned, or laundered, deodorized and disinfectedWe press all apparel that requires pressing. Every pressed garment is placed on a hanger and wrapped in plastic or packaged Commercial Textile Restoration Services : Commercial Textile Restoration Services Hospitals, Health Care, Nursing Home Facilities Window treatment, Bedding, towels, lab coats Prisons Bedding ,uniforms, personal wear Churches, Synagogue /Parishes Vestments, choir robes Convent and parsonage textile Retail Outlets Fabric stores Second-hand clothing stores Warehouse and storage facilities Residential Clothing, wash and fold, draperies, heirlooms, wedding gowns, pillows, leather & furs, shoes, stuffed animals, rugs, purses, belts, textile keepsakes. Hotel/Motels Window treatment, towels Bedding Professional Private-Public Service Facilities Turn out gear Window treatment Bedding Rugs Uniforms Schools and Colleges Band and athletic uniforms Auditorium drapes Choir robes Classroom window treatment Uniform Rental Facilities Uniforms/dust control mats Linens, mops, wipes What We Focus On : What We Focus On Restorable Items: Clothing Wash & Fold Draperies Heirlooms Wedding Gowns Pillows Leather & Fur Shoes, Purses, Belts Stuffed Animals Throw Rugs Textile Keepsakes Our Technology : Our Technology We have the proper equipment We pick up and deliver We use computers in keeping track of your items We use ozone, thermal fogging, ultrasonic cleaning, dry cleaning, and wet cleaning as integral processes we use them to match your garments and their extent of cleaning -restoration need Our Strengths : Our Strengths Extensive Experience in Fire & Flood Restoration High salvage ratio over 95% Only clothes that respond to Restoration will be billed We process rush orders Multiple deliveries On site inventory In plant storage Itemizing & documenting total loss including taking digital pictures Expertise in handling delicate & exotic fabrics On site ozone room and ultrasonic technology We restore shoes to pre- event condition Sports equipment is cleaned & sanitized Certified Professional Wet Cleaner Certified Profession Dry Cleaner Award of Excellence Cleaner Percentage of Household Items : Percentage of Household Items The Restoration Advantage : The Restoration Advantage Considering the latest industry averages, fire/water restoration dry-cleaning costs only 18 % versus the expenditures associated with total garment and textile replacement to the insurance professional (that’s an impressive savings of 82 %); therefore, it’s abundantly clear that fire/water restoration dry-cleaning can save insurance companies, in the aggregate, literally millions of dollars each fiscal year! The Advantage Continued: : The Advantage Continued: Fire/water restoration dry-cleaning targets not only the largest portion on most homeowner’s insurance claims but the fastest growing sector, as well. Of all the household belongings contained within a typical structure: clothing, textiles, bedding, draperies, wedding gowns, furs, suedes, leathers, designer, vintage, couture items, etc., account for almost one-fourth of the total goods itemized on an insured’s standard claim! Replacement Vs Restoration : Replacement Vs Restoration Your Call- : Your Call- Call us on your next job and verify for yourself as to how well we perform Let us make your Job easier We respond with in 5 hour of your call Toll Free: 1-888 485 9707 For Further Information : For Further Information For further information or for immediate response for Disaster Recovery Services contact: Ed Longanecker, CPD, CPW, AOE 1-888 485 9707 Toll Free 319 385 9707 days 319 385 4246 nights 319 217 1050 mobile Our team will respond with in 5 hours of your initial contact Thank you for taking an important moment to preview our services

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