HubEngage for Employees - Engagement and Brand Advocacy

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Information about HubEngage for Employees - Engagement and Brand Advocacy
Technology

Published on February 25, 2014

Author: mobinett

Source: slideshare.net

Description

An engaged workforce is the key driver of a positive customer experience. Learn how motivated employees create positive work environments, increased efficiency and brand ambassadors.

for EMPLOYEES

Corporate Intranets Today • Most intranets only push information out • Gamification and employee interactivity is missing or in its infancy • Mobile apps are rare if any

Ask Yourself… • How often do your employees access digital information – Can you get them to use frequently? • How often do your employees use intranets to collaborate? • How are you engaging employees to use intranets and apps? – Is your portal sticky? – Are your employees motivating others to use it? • Can you better leverage your communications channels to get messages across?

Can Improve • App / Website usage – Incentive for associates to open the app or the website regularly to browse various updates • Reading various announcements – Incentive to go through various announcements and updates posted in the App • Communication – Communicate with other associates and corporate to share interesting tips and strategies • Knowledge Reinforcement – Taking surveys or quizzes to reinforce learning • Sharing – Share promotions from the store with friends and family

Recognition • Leaderboard – Shows top associates in the company – motivates others to use the communication platform • Rewards – – – – – Discounts for your products Employee of the week / month Choice to pick a shift of choice Vacation perks Perks in the form of other local activities– Spas, Gyms, Movie tickets etc. – Remuneration

2x - 5x Benefits • • • • • • Employee and associate engagement Motivated and satisfied workforce Creating brand ambassadors and advocates Increased productivity Customer satisfaction and retention New customer acquisition – When employees share promotions and messages with their extended network about the company, it reinforces the brand in the community leading to new customers • Increased revenue

ARE YOU READY TO ? 1035 Cambridge St, Suite 9 Cambridge, MA 02141, USA www.mobinett.com contact@mobinett.com 1-877-704-6662 CONTACT US TO GET STARTED TODAY

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