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HR Trends: The rising importance of Self Service

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Information about HR Trends: The rising importance of Self Service
Business & Mgmt

Published on March 6, 2014

Author: SilkRoadUK

Source: slideshare.net

Description

Self-service #HR platforms have really transformed the role of the HR organisation however how will the development of "self-service" will impact your HR team in2014?
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SELF-SERVICE HR PLATFORM HAVE REALLY TRASFORMED THE ROLE OF HR ORGANISATION

SELF-SERVICE IS AN HR ENABLER IT FREES UP VALUABLE HR STAFF TO ADDRESS ACTUAL HR PROBLEMS IT EMPOWERS MANAGEMENT TO ACCURATELY FEED BACK TO THEIR TEAM MEMBERS IT GIVES EMPLOYEES MORE CONTROL OVER THEIR PERSONAL DETAILS AND HR RECORDS

If you do embrace a self-service strategy your HR team still has to teach people how to use the system and how to adopt the process. “Companies including Apple and Amazon have proven that simplicity create scale” (Josh Bersin – Bersin by Deloitte)

SELECT HR SOFTWARE THAT IS ALREADY INTEGRATED WHERE POSSIBLE IT IS TEMPTING TO OFFER EMPLOYEES LOTS OF OPTION, BUT ULTIMATELY THEY WON’T USE IT FOCUS YOUR PROGRAM DESIGN ON FEWER STEPS KEY TO SUCCESS SIMPLER COMPETENCY MODEL, FEWER OPTIONS AND A SIMPLE DESIGN

TRAIN YOUR HR STAFF INTENSIVELY YOUR HR TEAM MUST UNDERSTAND ALL AREA OF TALENT MANAGEMENT SO THEY CAN SHOW TO THE EMPLOYEES HOW TO USE THE SYSTEM COMPANIES SPEND LESS THAN 300$ PER HR STAFF PER YEAR ON INTERNAL HR TRAINING. YOU SHOULD BE SPENDING THREE – TO -FOUR TIMES THIS MUCH HR TEAM IS CREATING TREMENDOUS VALUE AND THEY NEED EXPERITSE JUST LIKE EMPLOYEES

IN TODAY HR ENVIRONMENT WE SIMPLY WANT SYSTEM WHICH ARE ….. SIMPLE EASY TO USE AVAILABLE ON MOBILE DEVICE PROVIDE HIGH VALUE SERVICES

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