HR's Turning Point

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Information about HR's Turning Point
Business & Mgmt

Published on November 8, 2013

Author: robinschooling


HR’s Turning Point: Are You Staying in Place or Moving Forward? Bill Boorman Robin Schooling, SPHR #HRFL13

Who We Are

We’re not high-tech; we hire service employees I just need to write a dress code policy My most important role is mitigating risk I have to make sure the bathrooms are clean Is this about social media? I can’t use SM at work. Listen – I’ve got turnover of 38%; I just need bodies to keep the place open.

Critical time for HR

Where are we now? • Demographics (from 1997 to 2012) ▫ Males – decrease: 70% to 38% ▫ Females – increase: 30% to 62% • Since 2007 ▫ HR generalist roles – decrease: 49% to 40% ▫ Specialist roles – increase  Recruiting - increased attention to talent/human capital RBL Group – The State of the HR Profession (2012)

Challenges facing HR over the next 10 years

Top 3 Challenges for HR Executives: ▫ Retaining and Rewarding the best employees (59%) ▫ Developing the next generation of corporate leaders (52%) ▫ Creating a Corporate Culture that attracts the best employees (36%) SHRM Research – November 2012

What HR Competencies will be most critical? Top 4 as defined by 33%+ of HR professionals: ▫ Business acumen (42%) ▫ Organizational leadership and navigation (40%) ▫ Relationship management (37%) ▫ Communication (35%) SHRM Research – November 2012

What bodies of knowledge do HR professionals rate as being most important: ▫ ▫ ▫ ▫ Strategic business management Talent management Change management Workforce planning and employment SHRM Research – November 2012

The “new” jobs economy 28m people in US work PT FT jobs have decreased by 240,000 1/5 of all jobs gained since recession = temp jobs Staffing agencies employed 2 percent of all non-farm workers (Q1 2013) People working via temp agencies increased 6.7% (Q1 2013) BLS and ASA

• The Impact of Technology • Global/Local • The Way We Work Now • Culture

The Impact of Technology

Technology SilkRoad survey • 43% completely open • 24% monitor access • 16% blocked AND........ 75% EEs check SM sites via mobile more than once per day

Technology Meet people where they are... ...or where you need them to be.







Global/Local We’re all connected. Disconnect when you choose to disconnect.


The Way We Work Now

The Way We Work Now HR says “if we start making exceptions it’s a slippery slope...”

The Way We Work Now...

The Way We Work Now

The Way We Work Now


Culture “We support a culture of communication, collaboration and innovation. People are our most important asset!”

Culture Who determines your culture?


Culture HR must be agile

So we... Organization ▫ Build organizational capabilities ▫ Lead change ▫ Integrate HR practices into business effectiveness Individual ▫ Build credibility ▫ Build relationships

Or should we.. • Stop calling it HR? • Build our own models? • Enable our people? HACK HR???

Stop • Reading books and learning in the old ways • Thinking recognition is a program Start • Trusting, talking & listening • Providing relevant recognition and rewards

Playing it Safe is Dangerous

@BillBoorman @RobinSchooling

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