Published on March 14, 2014
HOW TO SUSPEND YOUR HOLDS Going on vacation? Need to finish your current books before any more come in? Tewksbury Public Library 300 Chandler St. Tewksbury, MA 01876 978-640-4490 firstname.lastname@example.org
Go to yourlibrary accountby clickingon the “Catalog”link on the library’s website (www.tewksburypl.org)
Select “My Account”
Enteryour14-digit library cardnumber (withno spaces or dashes) and your PIN number or password.Select “Log in”.
In your AccountSummary,click the “Holds” tabto view and manage the items you haveon hold. Youcanalso click on “View All” next to the list in AccountSummary.
Select “Edit”, locatedto the right of the item you wish to suspend.
The item will appearwith editingoptions.Clickon the down arrow to the right of the “Active?” box. Select “No, this holdis suspended”.
If you want the holdto become activeafteracertaindate enter the date you want the holdto be re-active. If you wish to re-activateyour holdyourself leave the field blank. To activatetheholdyouwouldrepeatthelastfewsteps,changingthe “Active?”boxto“Yes,thisholdisactivenow”.
Your“Active” status will be updatedto say “Suspended”. If you chose an activatedateis will be displayedunder “Activate”. Note: You will not lose yourplacein the holdslist when you suspend it.
When you are done select “Logout”in the top right hand corner. Ifyouprefer,astaffmemberwillbehappytosuspendoractivateyour holdforyou. Justgiveusacallat978-640-4490,stopby,orsendusan email@example.com*.Besuretohaveyourlibrarycardwithyou, thetitle(s)oftheitem(s)youwishtosuspendoractivate,andifneededa datetore-activateyourholds. *Ifyousendusanemail,wewillneedyourname,librarycardnumber,title(s)ofthe item(s)youwishtosuspendoractivate,andifneededadatetore-activateyourholds
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