Published on February 18, 2014
How to Manage B2C Shipping with Cloud ERP, Part One
Overview We're going explore some of the challenges and solutions with managing B2C shipping: • • Explore challenges in processing and shipping high volume orders Examine how a cloud ERP system can help to resolve those issues ! ! 2 !
Changing Expectations: Challenges New channels and changes in marketplace make efficient fulfillment challenging for product companies ! B2C customers remain majority of volume and are demanding in turnaround times and service levels ! Channels increasing in complexity • Participation in Amazon, Ebay marketplaces means meeting their service terms • Opportunities to white label and drop ship product ! Without a comprehensive ERP, it’s difficult for distribution companies to manage complex shipping processes 3 !
Changing Expectations: Challenges Competitive landscape and efficiencies make modern customers demanding ! B2C customers require a different kind of picking ! B2C customers want their item now ! Process is labor intensive - many small packages 4 !
Changing Expectations: Solutions Proper Warehouse Organization and Software is one of the biggest ways to optimize for these changes: • • • • • Organize warehouse locations so that there is an area for quick picking of single items Organize warehouse so popular consumer items are arranged together Implement ERP software that gives you power to plan your picking waves according to order type Cloud ERP for distribution will manage the replenishment of the B2C locations May even need a different building for B2C 5 !
Marketplace Demands: Challenges A big trend in reaching consumers is online marketplaces – such as Amazon Stores ! Marketplaces have specific requirements for participation • • • Service Level agreements Labeling EDI or other electronic communication ! Huge opportunity – big technical step up 6 !
Marketplace Demands: Solutions Cloud ERP for distribution needs to be agile to meet various needs ! System should be able to intelligently determine what the shipping requirements are depending on the channel ! Often these items must be picked in separate waves to meet SLA ! Communication must be automated, usually to the requirements of the marketplace ! Often this is an EDI integration – must have for modern distribution ! Should be able to convey proper labeling as negotiated 7 !
Drop Shipping: Challenges One key solution to B2C fulfillment is drop shipping from your vendor direct to your customer • • Means you don’t have to physically handle the inventory Means you can fulfill more quickly ! Presents some challenges • • • • • Automated communications EDI Labeling Pick Planning Correct COGS 8 !
Drop Shipping: Solutions How to Properly Handle Drop Shipping Processes: • • • • • • Cloud ERP for distribution has a specific set of requirements to properly handle Drop Shipping System should be able to intelligently determine whether to drop ship or fill from inventory Communicate directly with the vendor to place the PO and get tracking info Often this is an EDI integration – must have for modern distribution Should be able to convey proper labeling as negotiated with the vendor Needs to handle the behind-the-scenes receipt to a virtual location so that inventory accounting and COGS is properly calculated 9 !
Conclusion Today’s customers expect rapid fulfillment ! High volume order fulfillment requires optimization ! New channels and drop shipping require a step up in technology ! Cloud ERP offers a powerful solution • • Cloud = Intended for integration Has the features that support complex needs 1 !0
For more information on this topic, listen to the full audio podcast: trekglobal.com/podcasts/how-tomanage-b2c-shipping-with-cloud-erp-part-one Additional topics can be found at: trekglobal.com/podcasts 1 !1
Presentación que realice en el Evento Nacional de Gobierno Abierto, realizado los ...
In this presentation we will describe our experience developing with a highly dyna...
Presentation to the LITA Forum 7th November 2014 Albuquerque, NM
Un recorrido por los cambios que nos generará el wearabletech en el futuro
Um paralelo entre as novidades & mercado em Wearable Computing e Tecnologias Assis...
Want to watch this again later? Sign in to add this video to a playlist. Learn how to use cloud ERP to meet increasing customer expectations for ...
How to Manage B2C Shipping with Cloud ERP, Part One. In this episode of our ERP podcasts, we explore new channels and changes in the marketplace that are ...
How to Manage B2C Shipping with Cloud ERP, Part One. Posted on February 18, 2014. New channels and changes in the marketplace are creating fulfillment ...
How to Better Forecast Inventory with Cloud ERP ... Manage B2C Shipping with Cloud ERP, Part ... Manage B2C Shipping with Cloud ERP, Part One ...
Free On Demand Microsoft Dynamics ERP Cloud ... ERP CRM & Customer Relationship Management Functionality ... and ERP software does exactly that. Manage ...
NetSuite is the leading integrated cloud business software suite, ... NETSUITE IS #1 IN CLOUD ERP. ... The #1 Cloud ERP. One unified business management ...
Call Us: Australia: 1300 795 564 New Zealand: +64 4 887 1200 Email: firstname.lastname@example.org. ... a part of NetSuite ... NetSuite Products. ERP | CRM ...
... the industry’s leading provider of cloud-based financials / ERP ... The company required a scalable solution to manage, ... One website for B2B and B2C.
Shipping and Fulfillment; ... Upgrade your ERP to NetSuite; Adaptive Insights Solutions. ... Cloud ERP Services; News and Press Releases;
Samsung began shipping its 15TB SSD in ... Why Dropbox left Amazon's cloud and built its own from scratch. One in two Australian Internet ... Manage It ...