How to increase brand loyalty the ultimate guide to

50 %
50 %
Information about How to increase brand loyalty the ultimate guide to
Marketing

Published on February 26, 2014

Author: ColibriTeam

Source: slideshare.net

Description

How to increase brand loyalty the ultimate guide to by Karol Pokojowczyk from https://colibri.io

How to increase brand loyalty - The ultimate guide to Karol Pokojowczyk from Colibri.io

Brand loyalty is when a person buys products from the same manufacturer over and over again.

However, brand loyalty is more than just simple repurchasing.

Customers may buy a brand due to situational constraints or out of convenience.

So how to increase brand loyality and make sure that your customer will return?

Know your customers

You can’t know what customer’s need if you don’t know who they are.

Knowing what your audience needs will help to streamline your writing and keep it relevant.

Next time you reach out to the customer, ask yourself this: What’s them? in it for

Use what you know about your customers

The features of your product or service must tell them exactly what you are going to do to help to achieve their goals.

Some might present the argument that the astute consumer can often surmise

how helpful the product will be for them simply by reading the website.

Choose the right language

Don’t say “We specialize in providing A, B, and C, and these are the awards we have won for what we do in the last year”,

try “We can help you with your problem because we specialize in A, B, and C.

We can show you our awards which prove that we have the resolution for your problem”

Be the only brand that can solve their problem

…or at least let them think that you are the only brand that can help them.

This adds an extra layer of depth to the services you offer, and makes you stand out in a field of competitors.

Listen to your customers

It is really important to truly understand what’s driving your customers’ actions.

For example, what is the real reason they are contacting you with queries? Why did they choose your product?

Understanding the customer’s emotional status and understanding how you can provide a good service

that creates an emotional connection with their personal circumstances is critical.

Keep your customers informed

It’s important that online information should be updated frequently to meet customer expectations.

You can write your customers also an emailbut not only your weekly newsletter, but a real, personalized email.

Colibri is a tool to measure the effectiveness of your SEO and online marketing efforts to get insights and improve your goal conversions.

This article was originally published on GrowthHacker.am. Find out more: How to increase brand loyalty The ultimate guide to

Author: Karol Pokojowczyk CEO Colibri IO @KarolPokojowczy @Colibri IO

Add a comment

Related presentations

Related pages

How to increase brand loyalty the ultimate guide to ...

How to increase brand loyalty the ultimate guide to by Karol Pokojowczyk from https://colibri.io
Read more

How to increase brand loyalty in 6 simple steps - The ...

The Colibri IO Growth Hacking Blog. ... So how to increase brand loyality ... one should always keep in mind the ultimate goal: increasing brand loyalty ...
Read more

The Ultimate Guide To Inflating Your Tradeshow Profits ...

... Buy The Ultimate Guide To Inflating Your Tradeshow Profits; How to Increase Branding, ... Customer Loyalty & Attract More Attention; ...
Read more

Welcome to The Loyalty Guide!

The Loyalty Guide 7 gives you all the latest facts and figures, ... THE ULTIMATE CUSTOMER LOYALTY 'HOW TO'... ... increase brand equity and reputation, ...
Read more

5 Tips to Increase Customer Loyalty in the Age of Social Media

5 Tips to Increase Customer Loyalty in the Age of ... or those that act as brand ambassadors and ... The Ultimate Guide to SEO for Your ...
Read more

The Ultimate Guide to Customer Retention - Sweet Tooth

This guide to customer retention has everything you need to know about modern ... loyalty, brand perception, etc ... The Ultimate Guide to Customer Retention.
Read more

The Ultimate Guide to Inflating Your Tradeshow Profits ...

The Ultimate Guide to Inflating Your Tradeshow Profits : How to Increase Branding, Recognition, Visibility, Customer Loyalty and Attract More Attention ...
Read more

How is brand loyalty created? - Quora

How is brand loyalty ... Send them consistent messages that increase their trust in your brand ... they are the ultimate tools for fostering brand loyalty.
Read more

The Loyalty Guide

The Loyalty Guide are fully ... those same customers increase their loyalty point ... not only with the loyalty programme itself but with the brand as ...
Read more