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How to find best IT support companies?

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Information about How to find best IT support companies?
Business & Mgmt

Published on March 6, 2014

Author: Paulsons1

Source: slideshare.net

Description

Where to go for best IT support services like server management, monitoring and server maintenance services? Orion eSolutions is here to serve all IT support solutions and solve IT Technical issues.
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By orionesolutions.com Orion eSoultions PVt. Ltd. (www.orionesolutions.com)

Server Administration Server Management Server Maintenance Orion eSoultions PVt. Ltd. (www.orionesolutions.com)

            Server administration at multiple levels. 24/7 Server monitoring, service monitoring and active support facilities. Automated rebooting of the server whenever it goes down (in case this does not happen it is immediately escalated to technical contact of client’s choice). Basic server management at level one and two. The tech support works with the DC for hardware related problems. Automated server patch and software updates. Advanced server management at level one and two. Scheduled server back up and monitoring. Automated server audit and hardening facility as per schedule. System logs are constantly checked and followed. 24/7 help desk. One hour response time with 5 hours resolution time for each ticket. Orion eSoultions PVt. Ltd. (www.orionesolutions.com)

S.No Level Pricing Pricing Range 1 L1 $20 / month 1 – 4 servers 2 L1 $40 / month 5 – 9 servers 3 L1 $40 / month 10 servers 4 L1 $3 / server 11 and above Orion eSoultions PVt. Ltd. (www.orionesolutions.com)

S.No Level Pricing Pricing Range 1 L2/L3 $35 / ticket Upto 50 tickets 2 L2/L3 $30 / ticket 50-100 tickets 3 L2/L3 $25 / ticket 100-300 tickets 4 L2/L3 $22 / ticket 300 above Orion eSoultions PVt. Ltd. (www.orionesolutions.com)

S.NO. Level Pricing Pricing Range 1 L1/L2 $100 / server / month 1-4 servers 2 L1/L2 $600 / month 5-10 servers 3 L1/L2 $1100 / month above 10 servers Orion eSoultions PVt. Ltd. (www.orionesolutions.com)

   In addition to what is offered under basic server management, Server back up is scheduled and monitored, Scheduled server audit and server hardening done. System logs are reviews and acted upon. VPS Management Dedicated Server Management Orion eSoultions PVt. Ltd. (www.orionesolutions.com)

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