How To Develop Citizen Centric e-Services: A European Perspective

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Information about How To Develop Citizen Centric e-Services: A European Perspective
Business & Mgmt

Published on October 11, 2008

Author: trondau

Source: slideshare.net

Description

While it is easy to criticize governments for not knowing their citizens well enough, public service delivery is actually quite hard. Sharing best practice is therefore of paramount importance. I gave this presentation at Strategy Park Local Government in St. Albans, UK on 29 April 2008, at the invite-only event arranged by Management Events Co. UK ltd. They have a fabulous concept, by the way, participants really get engaged...and the wine course afterwards is great, too.

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