advertisement

How Splunk connects Salesforce

40 %
60 %
advertisement
Information about How Splunk connects Salesforce
Technology

Published on February 27, 2014

Author: mulesoft

Source: slideshare.net

Description

Watch recording: http://www.mulesoft.com/webinars/cloudhub/how-splunk-connects-salesforce

What if you could streamline and automate your business processes like quote to cash? Hear how Splunk is connecting Salesforce and NetSuite with MuleSoft from Christopher Nelson, Senior Director of IT Business Applications at Splunk. Chris Purpura, VP of Business Development at MuleSoft will show you how the Anypoint Platform from MuleSoft allows you to manage your complete business with Salesforce by unlocking your back office data through integration.

You will learn how to:

Connect Salesforce to back office applications like SAP, Oracle and NetSuite
Modernize and automate processes like quote to cash and order fulfillment
Get up and running quickly to increase time to value and ability to process orders
Maximize the value of your IT investments through integration
advertisement

How Splunk connects Salesforce Christopher Nelson, Senior Director IT Business Applications, Splunk Chris Purpura, GM CloudHub Cloud Platform, MuleSoft

Watch the recording of this webinar! Click the link in the description to watch an on-demand version of this webinar!

Speakers Christopher Nelson Senior Director, IT Business Applications Splunk Chris Purpura GM, CloudHub Cloud Platform MuleSoft 3

The world is bursting with things to connect +2000 cloud applications today 5.6 billion terabytes of data 2014 50 billion devices by 2020

$ SaaS market today 2020 prediction: $140B B Forrester Research, 2012

The Promise of SaaS • • • ‘Swipe’ to turn it on Cloud operating model drives economic efficiencies Scale as you go through subscription based licensing Faster time to value & lower TCO

% of companies run SaaS applications Gartner CIO Survey, 2012

The Dark Side of SaaS Best of Breed Apps Low Barrier to Buy Existing Legacy Investments Silos 8

# of SaaS applications running in the Enterprise in 2012 Gartner CIO Survey, 2012

Let’s just look at CRM alone

Single customer view across applications Analytics Campaign Management Marketing Automation Mobile Social Engagement eCommerce & Storefront Website Sales Support Configure Price Quote (CPQ) Call Center Services Order Management Finance Billing

Single customer view across applications Analytics Campaign Management Marketing Automation Mobile Social Engagement eCommerce & Storefront Website Sales Support Configure Price Quote (CPQ) Call Center Services Order Management Finance Billing

Challenges in attaining a single view Campaign Management Analytics Marketing Automation Mobile eCommerce & Storefront Website Social Engagement Sales Support Configure Price Quote (CPQ) Call Center Services Order Management Finance Billing

Challenges in attaining a single view Campaign Management Analytics Marketing Automation Mobile eCommerce & Storefront Website Social Engagement Sales Support Configure Price Quote (CPQ) Call Center Services Order Management Finance Billing

Challenges in attaining a single view Campaign Management Analytics Marketing Automation Mobile eCommerce & Storefront Website Social Engagement Sales Support Configure Price Quote (CPQ) Call Center Services Order Management Finance Billing

Challenges in attaining a single view Campaign Management Analytics Marketing Automation Mobile eCommerce & Storefront Website Social Engagement Sales Support Configure Price Quote (CPQ) Call Center Services Order Management Finance Billing

Silos create challenges Business impact • • • Disjointed, duplicated and inaccurate data Painful, manual processes No consistency across Web, Mobile, Retail, Call Center, or Partner ‘channels’ IT impact • • • • LOB implemented point to point solutions reduce visibility and control How to integrate at the speed of SaaS proliferation How to govern decentralized/replicated data How to handle hybrid scenarios (cloud and ground) 17

It’s everyone’s problem CXO Finance IT HR Sales & Marketing

It’s really a connectivity problem SaaS APIs SOA

Copyright © 2012 Splunk, Inc. Splunk - MuleSoft Christopher Nelson, Sr. Director of Business Applications

Splunk Company Update Company (NASDAQ: SPLK) 2004 founded 2006 first software release HQ San Francisco Business Model / Products On-premise Customers 6000+ 60+ of the Fortune 100 100 Largest license: Terabytes/da y In the cloud SaaS

The Accelerating Pace of Data Volume | Velocity | Variety | Variability Machine data is the fastest growing, most complex, most valuable area of big data GPS, RFID, Hypervisor, Web Servers, Email, Messaging, Clickstreams, Mobile, Telephony, IVR, Databases, Sensors, Telematics, Storage, Servers, Security Devices, Desktops

Application Portfolio All Cloud Servers Storage 23

Business Drivers for Change • Streamline order fulfillment process by quarter end • Manual deal updates led to errors in processing • Connect sales operations team, finance department and fulfillment team • Increase orders processed with real time fulfillment & sales order updates 24

Issues with other “Cloud” Integration Platforms Adapters: Very few and nascent native adapters to Cloud applications SOA: No ability to host web services or perform service orchestration. Only supports point to point data movement. On-premise hosting: Requires on-premise agent hosting IDE: No built-in Integrate Development environment Developer Community: No developer community or API’s for their Cloud platform. Audit/SOX/Security: No single sign on support 25

MuleSoft Selected MuleSoft (CloudHub) is a good overall fit for the growing Splunk IT footprint. Best SaaS application/Cloud hosting support overall. Hosted on AWS with high availability multi-region support. Largest number of connectors available with a connector SDK to build custom connectors. Big support of a developer community. Better resource availability/talent in the market. Partnership opportunities for Splunk integration connector product offering. Licensing cost slightly better than current Integration solution. 26

Anypoint Platform makes connecting easy 27

Anypoint Unified Portfolio 28

MuleSoft Anypoint Ecosystem Services & Training SaaS/ISV’s >100 partners globally Value Added Resellers Infrastructure

Upcoming events Meet with MuleSoft at a Salesforce1 tour in your city: • Philadelphia, 3/6 • Boston, 4/2 • Chicago, 4/24 • London, 5/22 • Atlanta, 6/12 • Toronto, 6/25 Save the date! MuleSoft CONNECT San Francisco May 28th & 29th 30

Add a comment

Related presentations

Presentación que realice en el Evento Nacional de Gobierno Abierto, realizado los ...

In this presentation we will describe our experience developing with a highly dyna...

Presentation to the LITA Forum 7th November 2014 Albuquerque, NM

Un recorrido por los cambios que nos generará el wearabletech en el futuro

Um paralelo entre as novidades & mercado em Wearable Computing e Tecnologias Assis...

Microsoft finally joins the smartwatch and fitness tracker game by introducing the...

Related pages

How Splunk connects Salesforce - BrightTALK: Videos and ...

What if you could streamline and automate your business processes like quote to cash? Hear how Splunk is connecting Salesforce and NetSuite with MuleSoft ...
Read more

How Splunk Connects Salesforce | MuleSoft

What if you could streamline and automate your business processes like quote to cash? Hear how Splunk is connecting Salesforce and NetSuite with MuleSoft ...
Read more

Splunk App for Salesforce | Splunk Apps

Splunk App for Salesforce is only available as a service in Splunk Cloud. This App provides deep insight into three categories: • Application Management
Read more

Upcoming Webinar – How Splunk connects Salesforce ...

Upcoming Webinar – Integrating Salesforce and SAP Learn How Salesforce Drives Innovation Through Integration Upcoming Webinar – Top 3 Considerations ...
Read more

Webinars | API, ESB, Cloud Integration | MuleSoft

Webinars; Videos; Whitepapers; Reports; eBooks; Case studies; Infographics; ... How Splunk Connects Salesforce . Watch Webinar. Mule 101: Rapidly Connect ...
Read more

Salesforce | Tableau Software - Business Intelligence and ...

Salesforce revolutionized CRM with the power of the cloud. Now, Tableau puts that rich customer data to work for your business with analytics for all.
Read more

Splunk for SalesForce - Question | Splunk Answers

Splunk for SalesForce. 1. ... Can splunk retrieve system logs from SalesForce? ... Have a go with the REST API Modular Input to connect to Salesforce and ...
Read more

Splunk for the Cloud - Operational Intelligence, Log ...

connects information and services to an end-user in real time, ... Splunk for the Cloud ... Salesforce.com Cloud Consumers Using Splunk
Read more

can we have multiple salesforce connections to single ...

Hi Team. We are planning to use SPLUNK Cloud for reporting on Event Logs from Salesforce. I would like to understand if we can use single SPLUNK cloud ...
Read more