How Schneider Electric Connects Over 140,000 Employees Around the Globe

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Information about How Schneider Electric Connects Over 140,000 Employees Around the Globe
Technology

Published on March 3, 2014

Author: tibbr

Source: slideshare.net

Description

Schneider Electric needed to revolutionize its business processes. Schneider chose enterprise social networking to discover in-house expertise, to collaborate more effectively across regions, and to create a single destination for all knowledge.

Presented By: Leading a Controlled Revolution Marc Gelinas Sr. Mgr. Collaboration Platform Adoption © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information.

Schneider Electric at a glance 24 The global specialist in Energy management billion € sales in 2012 of sales in new economies 150,000+ people in 100+ countries 4-5% of sales devoted to R&D Making energy: • • • • • Safe Reliable Efficient Productive Green of world final energy consumption Energy usage 41% Energy production & transmission Covering A Recognised Sustainable commitment © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 2

Some of our business challenges  If only Schneider knew, what Schneider knows..  Schneider Electric is comprised of over 100 acquisitions  Many lines of business and functions spread globally  More than 140,000 people without a single global connection other than messaging  Varying geographical and cultural dynamics complicate the ability to collaborate globally © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 3

Why have a social enterprise program? Organic Growth New Acquisitions Diverse Cultures If only Schneider knew, what Schneider knows! • Customer centric collaboration & knowledge sharing New Company Program 2012-15 • Cultural transformation • Information access Connect for Efficiency • Employee productivity and shared practices © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 4

Why we chose tibbr Easy to Use Mobile Experience Integrations Subject Model Rapid Adoption Everyone Connected © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 5

The Solution – Social Enterprise Desktop An Enterprise-wide Social …that Applications can plug into over time Collaboration Platform… A Collaborative & Personalized Employee Portal … …with capability to search for content across applications Blogs Wikis Lotus Notes © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 6

Our deployment model Add structure in a revolutionary technology Revolution • • • • Structured Revolution Fast Deployment Unstructured Many Users More clean up later phases • • • • Phased Deployment Focused communities Focused locations No clean up, deployment as you deploy Structured • • • Slow Deployment Slow adoption of users Slow innovation Make it viral, quite automatic with few core team resource involvement © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 7

Implementing via a global adoption network © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 8

Signs of transformation  Rapid responses from experts answering questions  Feedback from across the enterprise using polls and surveys  Issues getting resolved faster  More communities being formed © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 9

Measuring the change Adoption Trends 95,000+ Accounts activated on tibbr & Box x5 ~45,000 x 13 650 K Employees have connected to date 5% 10% 85% ~500 Originators Augmenter s Readers New Logins every week 114 30K Countries have users connecting ~70% 50K 6K Users return every week 2012 2013 Collaborators © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 2012 2013 Activity levels 10

Key take-aways 1. Implementing a Enterprise Social Platform requires sponsorship, communication, and planning 2. The application of Enterprise Social works best when you start small and grow organically 3. A communication strategy is essential to the success of an enterprise social platform 4. Social Collaboration is not a ‘skill’ that can be taught overnight, it evolves through practice and embracing behavioral change 5. Be prepared for a more active, collaborative and open enterprise © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 11

Thank you – Q&A If only Schneider knew, what Schneider knows.. …it is possible! © Copyright 2000-2013 TIBCO Software Inc. All rights reserved. TIBCO Confidential & Proprietary Information. 12

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