Published on March 7, 2014
OpenText GXS Managed Services How B2B Completes ERP
Today’s Agenda Introduction Delivering Increased ROI on ERP/B2B Integration Projects How the Cloud Simplifies ERP/B2B Integration Projects Introduction to cloud-based infrastructures B2B outsourcing, a GXS perspective Implementing an “ERP Firewall” Real World Case Studies Conclusions OpenText Confidential. ©2014 All Rights Reserved. 2
Introduction Managing the integration of ERP and B2B systems is complex ERP and B2B projects are implemented across internal and external users Integrated ERP and B2B systems introduce significant operational efficiencies ERP B2B integration provides improved visibility into cross enterprise business processes OpenText Confidential. ©2014 All Rights Reserved. 3
Companies Need Two Way Exchange of Business Documents Warehouse Management Inbound Documents Transport Management Production Information Inventory Control Scheduling Information Purchase Orders Customs Declaration Forms Invoices ASN/Delivery Notices Order Information Capacity Planning Outbound Documents OpenText Confidential. ©2014 All Rights Reserved. 4
Many Companies Need to Improve How They Integrate ERP & B2B 48 percent of respondents said they had lost B2B connectivity 34 percent of respondents said B2B integration staff were supporting ERP related projects 34 percent of the data feeding ERP systems is generated externally 29 percent of respondents said that they had to prematurely terminate B2B testing programs relating to external trading partners 79 percent of respondents have exceptions or problems on more than one percent of inbound B2B transactions 80 percent of respondents plan to move to highly consolidated ERP environments OpenText Confidential. ©2014 All Rights Reserved. 5
Companies Undertake Many Different Types of ERP Related Projects New Installations Consolidations Retire Legacy Mainframes Mergers & Acquisitions Rapid Company Growth Upgrades Vendor End of Life Support Expanded Feature Set Shared Services for Back Office Extensions Supply Chain Planning Treasury or Bank Relationship Management OpenText Confidential. ©2014 All Rights Reserved. 6
Delivering Increased ROI on ERP Projects Significant amounts of information entering an ERP system sourced from outside the enterprise High availability of B2B systems is critical to the smooth operation of ERP environments Poor quality external data needs to be reworked before entering an ERP system B2B systems are vulnerable when resources are diverted towards ERP projects OpenText Confidential. ©2014 All Rights Reserved. 7
Delivering Increased ROI on ERP Projects Externally Sourced ERP Data Data Quality Compromises ERP Value On average 34% of data feeding an ERP system comes from outside the enterprise 79% of respondents said that more than 1% of transactions needed to be reworked OpenText Confidential. ©2014 All Rights Reserved. 8
Delivering Increased ROI on ERP Projects High Availability in B2B Is Critical Lack of Program Management 48% of respondents said they had lost connectivity with their B2B system 84% of respondents had experienced delays with their ERP B2B integration projects OpenText Confidential. ©2014 All Rights Reserved. 9
How the Cloud Simplifies ERP/B2B Integration Projects
CIOs Are Embracing the Cloud ERP B2B CRM “Our strategy will be one of simplification, standardization and modernization. Where I can deem services and technology as being commodity I will seek to externalize, outsource or place them in the cloud” - CIO JLR OpenText Confidential. ©2014 All Rights Reserved. 11
Trading Grid® Provides a Single Integration Point Into the Enterprise Plant 2 HQ Plant 1 OpenText Confidential. ©2014 All Rights Reserved. 12
Benefits of Cloud Based B2B Integration Global Accessibility Easy to Maintain Rapid Deployment Low Cost Flexibility Consistent User Experience Scalability Central Authentication OpenText Confidential. ©2014 All Rights Reserved. 13
OpenText GXS Managed Services Over Two Decades of B2B Innovation & Global Experience Recognized #1 global integration provider Pioneer, change agent & visionary leader Largest base of 600+ Managed Services worldwide customers Most extensive industry experience Retail, CPG, Manufacturing, Automotive, -Tech, Telecom, Financial Services Hi Unique service competencies Global, B2B integration cloud Broad mapping/translation services for any document type B2B Enterprise Community Management—Active Community B2B Expert Operations working for your success OpenText Confidential. ©2014 All Rights Reserved. 14
B2B Outsourcing Environment OpenText Confidential. ©2014 All Rights Reserved. 15
Benefits of Using B2B Outsourcing for ERP B2B Integration Projects Ensures projects remain on time and under budget with scalable resourcing and ERP best practices Achieves faster ROI from new modules and transaction types with rapid on-boarding of trading partners Less risk of connectivity loss impacting manufacturing operations with high availability architecture Improves data quality for 1/3 of externally originated information via ERP firewall OpenText Confidential. ©2014 All Rights Reserved. 16
B2B Helps to Establish an “ERP Firewall” Confirm Required Fields Confirm Valid Data Translate Customer Data Split Orders Consolidate Invoices Split by Payment Types Units of Measure ERP Apps Aggregate Account Balances Out of Sequence Documents Link Invoice to Payment Transform Carrier Codes Confirm Valid Data Conforms to Business Rules Confirm Required Fields Check within Tolerances Logistics Providers Financial Institutions Customers and Distributors Direct & Indirect Material Suppliers OpenText Confidential. ©2014 All Rights Reserved. 17
How B2B Completes ERP Highly Available Platform Implementing Document Maps Trading Partner Connectivity ERP systems need to be ERP/B2B integration ERP systems need to be able to receive information projects require numerous connected to numerous from external trading document maps to be trading partners using partners on a 24/7 basis created and maintained on many different global an on-going basis connectivity standards OpenText Confidential. ©2014 All Rights Reserved. 18
How B2B Completes ERP Managing Trading Partner Communities Proactively Monitoring Data Quality Program Monitoring ERP/B2B integration All external data needs to The complex nature of projects require fast be checked for accuracy ERP/B2B integration on-boarding of trading and conformance before projects requires skilled partners, anywhere in entering an ERP system resources to keep these the world projects on schedule OpenText Confidential. ©2014 All Rights Reserved. 19
How the Cloud Simplifies ERP/B2B Integration Projects
Examples of ERP B2B Integration Tire Manufacturer Apparel Manufacturer Car Interior Manufacturer Needed to improve quality of invoices entering their Oraclebased ERP environment, as a lot of time checking invoices Implementing new SAP system, CIO realised they did not have the required internal ERP integration skills Embarking on a major SAP implementation and wanted to consolidate multiple EDI platforms onto one provider Active Intelligence was implemented to help check quality of inbound invoices, established a firewall around ERP apps Deployed OpenText GXS Managed Services to onboard 200 global trading partners and integrate with their SAP system across six internal divisions Implementing OpenText GXS Managed Services to provide global B2B requirements to manage operations in North America, EMEA and ASPAC. Increased efficiency due to reduction in manual invoice checking which in turn led to cleaner information entering their Oracle system Provides a single global B2B platform which integrates to SAP and allows true end-toend visibility across all business units With the provision of additional B2B resources, CIO saw OpenText GXS as an extension of his own IT department OpenText Confidential. ©2014 All Rights Reserved. 21
OpenText GXS, ‘We Complete ERP’
OpenText GXS, We Complete ERP Suppliers Financial Institutions Logistics Providers Contract Manufacturers OpenText GXS bridges the gap between an ERP system and the extended enterprise. OpenText Confidential. ©2014 All Rights Reserved. 23
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