HOUSEKEEPING MANAGEMENT Book

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Information about HOUSEKEEPING MANAGEMENT Book
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Published on March 4, 2014

Author: gajananshirke

Source: authorstream.com

PowerPoint Presentation: HOTEL HOUSEKEEPING   MANAGEMENT BOOK By Gajanan Shirke Author Of Various Hospitality Management Book Visit : www.gajananshirke.com GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: INDEX Hospitality Industry Overview 1.1. INTRODUCTION TO HOTEL INDUSTRY 1.2. Hotel – The Concept 1.3. GENERAL CLASSIFICATION OF HOTEL INDUSTRY 1.4. SUPPLEMENTARY ACCOMMODATION 1.5. USERS OF HOTEL INDUSTRY 1.6. DIFFERENT DEPARTMENTS IN HOTELS GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 2. Housekeeping Department 2.1. Role of Housekeeping in Hospitality Industry 2.2. AREAS of RESPONSIBILTY of HOUSEKEEPING DEPARTMENT : 2.3. CLEANING EQUIPMENTS 2.4. Carts and trolleys: 2.5. Housekeeping Supply 2.6. Sundry equipment GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 2.7 . Mechanical Equipment 2.8. IT SAVVY HOUSEKEEPING 2.9. Importance of Housekeeping 3.0. Housekeeping Management 3.1. Organizational Structure of the Housekeeping Department 3.2. PERSONAL ATTRIBUTES OF HOUSEKEEPING STAFF 3.3. LAYOUT OF THE DEPARTMENT GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 3.4. HOTEL GUESTROOMS 3.5. ROOM TYPE DEFINITIONS 3.6. ROOMS LAYOUTS 3.7. Room Cleaning and Fixture Checklist 3.8. PLACEMENT OF GUEST SUPPLIES 3.9. House-Keeping Management and Planning 3.10. Cleaning Public Areas 3.11. Composition, Care, and Cleaning of Different Surfaces GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 3.11.1 METALS 3.11.2. SILVER 3.11.3. STEEL 3.11.4. COPPER 3.11.5. BRASS 3.11.6. BRONZE 3.11.7. ALUMINIUM 3.11.8. IRON 3.11.9. PEWTER GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 3.11.10. GLASS 3.11.11. PLASTIC 3.11.12. CERAMICS 3.11.13. WOOD 3.11.14. STONE 3.11.15. LEATHER 3.11.16. RUBBER 3.12. Cleaning 3.13. Types of soil GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 3.14. Nature of soil 3.15. Standards of cleaning 3.16. Principles of cleaning 3.17. Manual methods 3.18. Mechanized methods 3.19. Frequency of cleaning 3.20. Organization of cleaning 3.21. Features that ease cleaning 3. 22. CLEANING AGENTS GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 3.23 . Polishes 3.24. Classification of polishes 3.25.Types of floor sealers 3.26 Applying floor sealers 3.27 Floor strippers 3.28.Carpet cleaners 3.29. .Selection of cleaning agents GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 4. Housekeeping Department Systems and Procedures 4.1. Reports Format 4.2. Procedures of Found Items at Hotel Establishments . 4.3. INTER-RELATIONSHIP BETWEEN HOUSEKEEPING & FRONT OFFICE DEPARTMENT 4.4. Coordination with Maintenance Department 4.5. Room Status Codes 4.6. How to Clean a Room 4.7. Cleaning the Bathroom GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 4.8 . Making the Bed 4.9. Dusting 4.10. Replenishing Guest Room Supplies 4.11. Vacuuming the Carpet 5.0. Linen Room Management 5.1. THE LINEN ROOM 5.2. CLASSIFICATION OF LINEN 5.3. PURCHASE OF LINEN GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 5.4. STANDARD SIZES OF LINEN ITEMS 5.5. CONTROL OF LINEN 5.6. STOCKTAKING 5.7. TOTAL LINEN COUNT 5.8. THE SEWING ROOM 5.9. UNIFORMS 5.10. Use of colour GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 6. Interior Designing 6.1. COLOUR HARMONY 6.1.1. SIMILAR OR RELATED HARMONIES 6.1.2.CONTRASTING OR COMPLIMENTARY HARMONY 6.1.3. FUNCTIONAL CONSIDERATION IN COLOUR HARMONY 6.1.4. EMOTIONAL IMPACT OF COLOUR 6.1.5. FUNCTIONAL VALUE OF COLOURS 6.2. Principles of Lighting Design GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 6.2.1.TYPES OF LIGHTING 6.2.2. CONSIDERATION IN LIGHTING SELECTION 6.2.3. METHODS OF LIGHTING 6.2.4. LIGHTING SYSTEMS : 6.2.5. LIGHT FITTINGS 6.2.6. LIGHTING FOR DIFFERENT AREAS IN HOTELS 6.2.7. IMPACT OF LIGHTING ON MOOD AND ATMOSPHERE 6.3. Floor Surfaces GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 6.3.1. FACTORS FOR DETERMINING FLOOR SURFACES 6.3.2. HARD FLOOR SURFACES 6.3.3. TYPES OF PILING 6.3.4. TYPES OF CARPET CONSTRUCTION 6.3.5. LAYING OF CARPETS 6.3.6. CARE AND MAINTENANCE 6.4. RUGS AND MATTINGS 6.5. FABRICS AND SOFT FURNISHINGS 6.6. COMMONLY AVAILABLE UPHOLSTERY FABRICS GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 6.7 . CARE AND MAINTENANCE 6.8. Loose Curtains (Covers)/ Skirting’s 6.9. Parking design considerations 6.10. Parking Area Types 6.11..HOTEL DESIGN CONSIDERATIONS 6.11.1. INTERIOR DESIGN 6.11.2. Hotel Reception Design 6.11.3. Most Important Interior Design Principles 6.12. Luxury Bathrooms   GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 7. Stain Removal Management 7.1.Quick and Easy Stain Removal 7.2.Chemical Solvents and Supplies 7.3. Classification of Stains 7.4.What to do if you don't know what the stain is : 7.5. Stains Unique Treatment Methods 7.6.COMMON REMEDIES TO AVOID 7.7. How to Identify and Prevent Some Common Staining Problems   GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 8. Flower arrangement 8.1. FLOWER ARRANGEMENT - DESIGN CONSIDERATIONS 8.2.PRINCIPLES OF FLOWER ARRANGEMENT 8.3. BASIC PATTERNS OF FLOWER ARRANGEMENT 8.4.EQUIPMENT FOR FLOWER ARRANGEMENT 8.5. ESSENTIALS IN FLOWER ARRANGEMENT 8.6. FLOWER ARRANGEMENT IN DIFFERENT LOCATIONS GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 8.7.USE OF DRY MATERIAL IN FLOWER ARRANGEMENT 8.8. THE SYSTEMATIC LAYOUT PLANNING PATTERN 8.9. Elements of Design 8.10. PRINCIPLES OF DESIGN 8.11. BASIC FLOWER ARRANGEMENTS 8.12. Types of Flower Arrangement   GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 9 . Key Control 9.1. KEYS AND KEY CONTROL 9.2. Master key Control Policy and Procedure. 9.3. Use of Keys . 9.4. KEY CONTROL PROCEDURES   GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 10. Budget 10.1. Housekeeping Budget 10.2. Capital Expenditure (CAPEX)   11. Housekeeping Department Basics 11.1. REPORTING SYSTEMS 11.2. Guest Room Inspection Checklist 11.3. Turn-down service 11.4. Second Service GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: GAJANAN SHIRKE : www.gajananshirke.com 11.5. Baby Seating 11.6. Mini Bar 11.7. Supplies on Request 11.8. LOST AND FOUND 11.9. Briefing & Debriefing 11.10. DESK OPERATION 11.11. Room Attendant Basic Daily Duties 11.12. Laundry Operations PowerPoint Presentation: 11.13. Public Area Checklist 11.14. Deep Cleaning 11.15. General Housekeeping Safety Tips 11.16. Helpful Hints 11.17. Pest and their control 11.18. TYPE OF UNIFORM 11.18.1. FABRICS 11.19. ACTIVITIES OF LINEN ROOM GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 11.21 . LINEN ROOM REQUIREMENTS – Equipment and Areas 11.22. Exchange of Linen and Uniforms 11.23. Storage Conditions 11.24. Records maintained in Linen Room : 11.25. ISSUING OF LINEN : 11.26. TYPES OF BED SPREAD 11.27. COMFORTER GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 11.28. DUST RUFFLE 1.29. HOTEL LINEN 11.30. TYPES OF MATTRESS 11.31. PILLOW 11.32. TIME STANDARDS Department 11.33. Handling of guest laundry 11.34. HOUSEKEEPING DEPARTMENT TERMINOLOGIES   GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: 11.35. PREVENTIVE MAINTENANCE 11.36. ROTATION SCHEDULES AND REPORT TO ENGINEERING 12. Housekeeping Terminology   GAJANAN SHIRKE : www.gajananshirke.com PowerPoint Presentation: GAJANAN SHIRKE : www.gajananshirke.com FOR BOOK PURCHASE KINDLY VISIT www.gajananshirke.com Or Write me gajanan@gajananshirke.com / gajananshirke@gmail.com

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