Published on February 26, 2014
Heat Up Your Small Business With Tips For Success From The HVAC Industry
TULSA AIR SPECIALISTS, INC www.TulsaAirSpec.com “Have staying power by keeping your debt under control and not growing too fast. Watch your cash flow. Persistence pays off. Don’t give up. Your conduct affects the company culture. Set an example.” – Terry Coleman / Tulsa Air Specialists Terry Coleman: President, Tulsa Air Specialists
GEA CONSULTING www.GEA-Consulting.com “Live by the 3 R's: be Reasonable, be Responsible and Respect everyone. When I was in my early twenties, I felt I needed a ‘mission statement’ to guide me through life’s challenges. The 3 R’s have done that for me over the last forty years.” – Larry Butz / GEA Consulting Larry Butz: President & CEO, GEA Consulting
SUN GLOW, INC www.SunGlowInc.com “Good people are incredibly difficult to find. So when you find them, take care of them. Keep open lines of communication with your employees and share how the company is performing. By doing this, you’ll find the staff buying into the direction of the company and it becomes infectious.” – David Golobay / Sun Glow Inc. Facebook: SunGlowInc Twitter: @SunGlowInc David Golobay: President, Sun Glow Inc.
FILLMORE HEATING & AIR CONDITIONING www.FillmoreHVAC.net “The honest approach is always best. A lot of HVAC contractors work off commissions, so their main goal is to up-sell at any cost. We’re family-owned and operated, paying a fair salary to our technicians, and we don’t push up-selling. Our customers appreciate that.” – Mario Plascencia / Fillmore HVAC Facebook: Fillmore HVAC Twitter: @FillMoreHVAC Mario Plascencia: President, Fillmore HVAC
AAA HVAC Services www.AAAhvac.com “Gradual growth and excellent customer service are the keys to longevity. There are big companies out there doing millions yearly, but one thing they all lack is a personal approach of involvement from the owners to the customer. I've seen that from experience, and that personal touch pays off in the long run.” – Sean Kazmi / AAA HVAC Services Facebook: AAA HVAC Twitter: @AAAHVAC Sean Kazmi: President, AAA HVAC Services
MINNICK’S HVAC www.Minnicks.com “As a business owner, understand WHY you started your company. Then communicate that WHY to your employees. Mission statements are usually the How and What, though most do not have a written WHY. I learned this from "Start with WHY" by Simon Sinek, and recommend his advice to owners in any business.” – Rob Minnick / Minnick’s HVAC Facebook: Minnicks HVAC Twitter: @MinnicksHVAC Rob Minnick: Owner, Minnick’s
BELL BROTHERS www.BellBrosHVAC.com “We have found that the key to a successful HVAC business is hiring the right people. We hire about one in every 50 applicants. We are constantly recruiting and looking for employees with integrity who will do the right thing for the client.” – Lauren Edvalson / Bell Brothers Facebook: BellBrothers Twitter: @BellBros Lauren Edvalson: Director of Marketing, Bell Brothers
EVERGREEN STATE HEAT & AC www.essmwa.com “Communicate with your people weekly to discuss the state of the company. Document your operational processes, too, and lean out your inventory. Lastly, have a great Wordpress website and post monthly blogs on subjects customers are interested in.” – Russ Kimball / Evergreen State Heat & AC Facebook: Evergreen State Heat Russ Kimball: Owner, Evergreen State Heat & AC
KG SHEET METAL SERVICES, LLC www.KGSheetMetal.com “The best advice I could offer a new contractor is simple: "Never stop learning your trade and stay true to your word. Always do what you say you will do!” – Kevin Grenier / KG Sheet Metal Services Kevin Grenier: President, KG Sheet Metal
SHANNON’S INC www.ShannonsInc.us “Be persistent. In periods of great economic stress, like we had just a few years back, we had to be persistent just to survive. By doing so, we survived, and then gave ourselves a chance to recover nicely.” – Alton Shannon / Shannon’s Inc. Alton Shannon: President, Shannon’s Inc.
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