HCI Presentation

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Information about HCI Presentation
Design

Published on January 28, 2009

Author: jsokohl

Source: slideshare.net

Description

An old presentation about what human-computer interaction is, what usability is, and how it fits into development. Pondering now just how well this stands up. It seems to...but....

HCI Presentation

Brand Building User awareness | Targeted audience User awareness drives interaction design. The result forms an experience-driven relationship with the company, along with its products and services. Personas Scenarios/”Day in the life” Definition of Goals • Personal • Practical • Corporate • False Customer satisfaction Identify goals/success Conservative Secure Leader Intelligent Experienced Local Global Helpful Mature Quality Educational Confident The Brand

What is usability ? Products are designed so people can accomplish their tasks with appropriate ease, efficiency, and transparency. Components: Learnability Efficiency of use Memorability Rate of user errors Satisfaction

Products are designed so people can accomplish their tasks with appropriate ease, efficiency, and transparency.

Components:

Learnability

Efficiency of use

Memorability

Rate of user errors

Satisfaction

HCI Why make a Site usable ? Reduced Support-Costs Loyality of Users Optimizing Production Cycle Cost-reduced Development

Reduced Support-Costs

Loyality of Users

Optimizing Production Cycle

Cost-reduced Development

HCI How do we make a Website usable ? Understand Users and Their Contexts Identify Requirements Design and Develop Usable Solutions Evaluate the Solutions Perform Supporting Activities

Understand Users and Their Contexts

Identify Requirements

Design and Develop Usable Solutions

Evaluate the Solutions

Perform Supporting Activities

HCI And then ? Follow-Up Studies and statistic Analysis ! Data on Usability How the System is really used Identify Problems Integration into further development

Data on Usability

How the System is really used

Identify Problems

Integration into further development

Areas where HCI works User identification Interface and interaction design Information architecture User experience architecture Business and workflow analysis Usability testing Documentation design and development

User identification

Interface and interaction design

Information architecture

User experience architecture

Business and workflow analysis

Usability testing

Documentation design and development

HCI before development Work closely with business and media consultants Analyze business processes, structure and workflow Conduct formal and informal usability testing Identify and analyze users, goals and tasks Define requirements for development

Work closely with business and media consultants

Analyze business processes, structure and workflow

Conduct formal and informal usability testing

Identify and analyze users, goals and tasks

Define requirements for development

HCI during development Work closely with designers and programmers Develop and evaluate interaction prototypes Evaluate changing users' needs Conduct formal and informal usability testing Perform on-going consultancy

Work closely with designers and programmers

Develop and evaluate interaction prototypes

Evaluate changing users' needs

Conduct formal and informal usability testing

Perform on-going consultancy

HCI after development Work with customer support & statistical analysis Collect data on actual use of the product Follow up with studies and evaluations Advise on future improvements

Work with customer support & statistical analysis

Collect data on actual use of the product

Follow up with studies and evaluations

Advise on future improvements

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