HCD Handout for CWA Conference 2014

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Information about HCD Handout for CWA Conference 2014
Education

Published on February 5, 2014

Author: Social_Policy

Source: slideshare.net

Description

Human Centered Design, Workforce, Youth, Youth Development, Gang Violence Prevention

REDUCING  GANG  VIOLENCE  THROUGH     HUMAN  CENTERED  DESIGN                           BACKGROUND   Monterey  County  has  had  an  upsurge  in  violence  in  recent  years,  primarily  between  the  rival  gangs   Nuestra  Familia  and  the  Mexican  Mafia.    The  County  has  led  the  state  in  youth  homicide  rate  for  two   years  in  a  row.    Violence  has  spread  from  the  Salinas  area  to  South  County  and  the  Monterey  Peninsula.   The  costs  of  violence  go  beyond  the  direct  costs  such  as  medical  care,  suppression  and  the  justice   system.    Adding  the  indirect  costs,  such  as  lost  productivity,  human  trauma,  and  lost  investments,  the   estimated  annual  cost  of  gang  violence  in  Monterey  County  totals  $207,000,000.     APPROACH   In  the  fall  of  2012  and  at  the  direction  of  the  Board  of  Supervisors,  the  County  contracted  with  Social   Policy  Research  Associates  to  prepare  a  Strategic  Plan  to  align  the  County’s  investments  for  maximum   effectiveness  in  reducing  gang  violence,  building  on  Monterey  County’s  Comprehensive  Violence   Prevention,  Intervention,  Suppression,  and  Reentry  Framework  of  2009.   The  SPR  team  used  an  IDEO-­‐inspired  Human-­‐Centered  Design  process  and  applied  a  Collective  Impact   lens  to  deal  with  the  multitude  of  design  challenges  the  county  was  faced  with.       An  Interdepartmental  Gang  Violence  Prevention  Workgroup  was  formed  and  SPR  facilitated  their  work   through  the  three  phases  of  the  Human  Centered  Design  Process:  Hear,  Create,  and  Deliver.     HEAR  -­‐  DISCOVER   During  the  hear  phase,  the  workgroup  collected  stories  and  inspiration  from  people.  We  conducted   Community  Meetings.     CREATE  -­‐  IDEATE   In  the  Create  phase,  the  workgroup  conducted  several  Design  Labs  to  translate  what  we  heard  from   people  into  frameworks,  opportunities,  solutions,  and  prototypes.     DELIVER  –  PROTOTYPE  AND  IMPLEMENT     During  the  Deliver  phase  –  which  is  still  ahead  of  us  –  the  workgroup  will  begin  to  realize  solutions   through  rapid  revenue  and  cost  modeling,  capability  assessment,  and  implementation  planning.       RESOURCES   A  Strategic  Plan  for  Gang  Violence  Prevention  for  Monterey  County:  http://goo.gl/Iw9xo6     IDEO’s  HCD  Toolkit:  http://www.hcdconnect.org       Contact:   Vinz  Koller|  Director  of  Training  and  Technical  Assistance   Social  Policy  Research  Associates  (SPR)  |    1330  Broadway,  Suite    1426  |  Oakland,  CA  94612   Cell:  831-­‐277-­‐4726   Vinz_Koller@spra.com    |      www.spra.com     Social  Policy  Research  Associates   Career  Pathways  Definition  &  Framework       CWA  Conference  –  Jan  2014        

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