Hangout presentation netherlands

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Information about Hangout presentation netherlands
Education

Published on March 9, 2014

Author: maxchardy

Source: slideshare.net

Description

Not all projects are the same. Understanding what the dilemma or problem is, and gaining a shared understanding of it is very important.
Sometimes we need to go beyond stakeholder engagement, and truly collaborate!

The Netherlands Google Hangout From Stakeholder Engagement to Collaboration Max Hardy

Not all projects are the same • … therefore how we approach needs to take a number of factors into account. • Complexity models from DaveSnowden and Ralph Stacey can help …. • Let’s look at the latter’s.

Close to Agreement Far from Technically Complicated Adapted from Ralph Stacey Simple Plan, control Close to Certainty Far from 3

Close to Agreement Far from Technically Complicated Adapted from Ralph Stacey Simple Plan, control Close to Technically complicated Coordinate and use expertise Certainty Far from 4

Agreement Far from Socially Complicated Build relationships; create common ground Close to Adapted from Ralph Stacey Socially complicated Simple Plan, control Close to Certainty Far from 5

Agreement Far from The Zone of Complexity Build relationships; create common ground Close to Adapted from Ralph Stacey Socially complicated Simple Plan, control Close to Action-learning with diverse people and organisations Technically complicated Coordinate and use expertise Certainty Far from 6

Far from Stacey’s Agreement and Certainty Matrix Close to Agreement • Relationships • Networks • Vision & values • Trust • Customer focused • Identify and purpose • Personal responsibility • Performance management from below • Adaptability Adapted from Ralph Stacey • Rules, regulations, procedures • Structure • Detailed budgets • Rational processes • Performance management from above • Hierarchical organisation Close to Certainty Far from 7

Let’s look at example • A pipeline supplying an isolated town in the middle of NSW • It’s the year 2001. • Pipeline built to supply a shale oil refinery in late 1940s with expected world oil shortage. • Oil shortage didn’t eventuate. Refinery shut down. • Ghost town – population of less than 50 but with town water supply!

Glen Davis

Events unfold • Department of Land and Water Conservation liaise with Fish River Water Supply – determine to offer water tanks • Local government concerned/State govt interventions • Strong public reaction • Rumours, rumours and yet more rumours • Decision to reinvestigate ‘the problem’

A surprising, happy ending

Reverse logic or starting with the end in mind Sponsors believe collaboration is the way to go Stakeholders understand each other’s perspectives Stakeholders co-define the problem & what they want to achieve Stakeholders co-design how they will work together Stakeholders co-create the strategy or plan Stakeholders actively support implementation 17

Collaborative Governance 18

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