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Published on March 30, 2008

Author: Natalia

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Asian Business Aviation Conference & Exhibition 2005 Shanghai, China August 9-11, 2005 :  Asian Business Aviation Conference & Exhibition 2005 Shanghai, China August 9-11, 2005 Airport Handling and Support Information Session SPEAKERS Lex den Herder, Director, Universal Weather & Aviation, Inc. Chuck Woods, CEO, Jet Asia Limited Gary Xue, Manager Air Routing Beijing Office Frank Wang, Ass’t General Manager, Air China Ground Handling Slide2:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Airport Handling and Support Lex den Herder, Director UVglobal Network® Development and Acquisitions Group Universal Weather and Aviation, Inc.® Industry Needs and Expectations Slide3:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Universal Weather and Aviation, Inc. is a global provider of flight support services to business aviation. Slide4:  BUSINESS AVIATION IS CLEARLY DEFINED Business Aviation includes operators and individuals who use aircraft in the conduct of their business. It is a segment of general aviation which includes: Corporate owners / operators of business aircraft Aircraft management companies Fractional ownership companies Private charter companies The terms “Business Aviation/Aircraft” and “Corporate Aviation/ Aircraft” are interchangeable. All operate as non-scheduled, non-airline flights. Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide5:  Two of the most important assets of a company are people and time. Business Aviation exists for the main purposes of time management and productivity. Business Aviation offers a more productive and efficient means of travel for the corporate executive than scheduled commercial airlines. Business Aviation delivers passengers who are in the upper ranks of business, society, and world trade. IMPORTANT CONSIDERATIONS Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide6:  A BUSINESS AVIATION SURVEY NBAA survey* shows most operators use corporate aircraft to save time. TO SUPPORT EFFICIENT SCHEDULES 61.2 % TO REACH REMOTE LOCATIONS 25.3 % TO MAKE AIRLINE CONNECTIONS 5.3 % OTHER REASONS 8.2 % * Source: NBAA Survey 1997. National Business Aviation Association, Inc. 2005. Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide7:  Business aviation continues to show positive gains world-wide in the number of operators of corporate aircraft. Globally, 14,555 organizations operate 23,121 turbine-powered business aircraft.* GROWTH POTENTIAL OF BUSINESS AVIATION Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION * Source: NBAA Survey 1997. National Business Aviation Association, Inc. 2005. Slide8:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION IMPACT OF BUSINESS AVIATION Business leaders and top executives of global companies negotiate on a level which provide a positive impact on a nation’s people and trade. Business leaders use corporate aircraft as a business tool to facilitate global travel. Business aircraft are necessary assets for conducting timely business activities. Business and corporate passengers bring a higher intrinsic value to a nation’s economy over airline passengers by way of their high-level business and trade development. Slide9:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Business leaders choose corporate aircraft over airline travel for safety, security and ability to limit exposure to the public eye. Business leaders use business aircraft valued in $millions of dollars, representing large corporate investments. Business leaders require airport handlers and airport facilities which are dedicated to business aviation and support their travel needs. IMPACT OF BUSINESS AVIATION Slide10:  * Courtesy of US-China Business Council Source: PRC General Administration of Customs, China’s Customs Statistics Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION IMPACT OF BUSINESS AVIATION China’s Top 10 Trade Partners* list approx. 16,300 business aircraft on their government listings. Slide11:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION IMPACT OF BUSINESS AVIATION Computers Electronics Telecommunications equipment Pharmaceuticals Petrochemicals Power-generating equipment Nearly 400 of the Global Fortune 500 firms invest in China.* Leading industrial manufacturers have production networks which include: *Source: Address by President Hu Jintao of China at the Opening Ceremony of the 2005 FORTUNE Global Forum, Beijing, 16 May 2005 Slide12:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION IMPACT OF BUSINESS AVIATION Foreign Business Flights Landing in PRC Jan - Dec 2004 Total = 1368 Jan - Jul 2004 First 6 months = 728 Jan - Jul 2005 First 6 months = 904 Percentage increase of 24.2% for the first 6 months of 2005 over same period in 2004. Slide13:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Airlines dictate the behavior of passengers. They tell passengers how much to pay (available ticket prices), when to travel (flight times), when to check-in and when to board , where to sit (aisle or window choices), what to eat (few choices of airline catering), what to drink (few choices of beverages). Airlines do not provide custom services for passengers (other than dietary meals or handicapped assistance). Their basic reason for existence is to get passengers from point A to B, with no further responsibility or obligations. Airlines control all aspects of checked and hand-carry luggage. Quantity, weight, size, and most importantly - contents Airlines choose city-pair or hub route structures which limit freedom of choice. Successful airport handlers understand the basic differences between airline and corporate aviation behaviors. Slide14:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION In contrast, the corporate aviation passenger determines the behavior of the airport handler. Corporate passengers determine business schedules for departures and arrivals. (where and when to fly) Corporate passengers decide specific catering orders. (custom meals) Corporate passengers determine own luggage requirements. (No limits to personal baggage) Corporate operators choose handlers based on ability to provide the best service in a safe, secure, and comfortable environment. (available choices of the best equipped handler) Slide15:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION AIRPORT HANDLERS MUST BE ABLE AND EQUIPPED TO MEET BUSINESS AVIATION NEEDS Due to their high profile, corporate passengers need less public exposure while traveling Less public exposure reduces risk of kidnapping and attack Corporate passengers require efficiency of time and place, i.e., travel to specific destinations both in the air and on the ground. Corporate passengers often meet with political and government leaders which emphasizes the importance of vip status. Slide16:  Statistics and daily utilization prove the industry’s need for world-wide corporate aviation facilities. Corporate aircraft operators require exclusive airport facilities and environments which provide: A separate, dedicated facility for general aviation passengers and crew Safe ramp environments Equipment and services for the well-being and needs of passengers and crew. On-site customs / immigration formalities or a process which provides expedited clearances Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide17:  Corporate operators require VIP ground handling services at all times. Corporate operators require the very best in personal, friendly, professional and knowledgeable care. Ground handlers must develop and adopt behaviors that anticipate, arrange, and deliver the best ground handling services on a consistent and reliable basis. Ground handlers must be extremely dedicated and willing to go above and beyond, 24 hours a day. CUSTOMER EXPECTATIONS Key elements for successful Airport Handling agencies Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide18:  Pre-arrival preparation – prepare arrival cards, general declarations, other forms as required by various authorities. Review CIQ procedures, check arriving foreign nationalities with visa requirements well before trip starts. Coordinate with 3rd party vendors and verify times, locations for arrivals and departures. Transportation for passengers & crew Aircraft ground equipment, manpower, arrival parking areas. Catering – delivery time, storage, last minute orders or changes Customs/Immigration coordination Preparedness is a key behavior for any handling organization Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION CUSTOMER EXPECTATIONS Key elements for successful Airport Handling agencies Slide19:  Establish excellence in problem solving Deliver a service greater than the expectation Anticipate customer needs from your local perspective No hidden surprises - overcome them before the customer is faced with them Be proactive rather than reactive Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION CUSTOMER EXPECTATIONS Key elements for successful Airport Handling agencies Slide20:  Payment arrangements-credit should always be available Clear, concise, thorough communications Continuity of information Answer phones with company name and your name allows the caller to have immediate identification of you Contact Information Card for crews allows continuity of information between the handler and the operator Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION CUSTOMER EXPECTATIONS Key elements for successful Airport Handling agencies Slide21:  Dedicated, exclusive general aviation facilities offer passengers and crews a safe, comfortable environment Ability to arrive and depart according to business schedule Ability to conduct business quickly and efficiently Ability to have more efficient, faster access to airports and cities Ability to deliver comfortable, well-equipped surroundings which help relieve stress and fatigue, allowing pilots to concentrate on flying Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide22:  Facilities range from large hangar/office complexes to small, efficient structures, each separate from commercial airline terminals. Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide23:  Dedicated Facilities Offer Safer Ramp Environments Less ramp congestion by separating corporate from commercial airline aircraft. Less risk of subjecting passengers to commercial ramp dangers and hazards: i.e. jet blast, FOD, vehicle strikes, Less risk of subjecting corporate aircraft to ramp collisions with commercial aircraft or vehicles. Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide24:  Dedicated Facilities Offer Safer Ramp Environments Ability to oversee and use ramp safety devices such as safety cones and chocks for added visibility and protection. Ability to control and oversee ramp parking conditions Ability to restrict ramp activity only to authorized company personnel Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide25:  Dedicated facilities provide services for the well-being and needs of passengers Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Passenger lounges with basic capabilities of phone, fax, Internet with wireless connectivity, restrooms Slide26:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Conference rooms for on-airport business meetings Dedicated facilities (cont.) Scheduling may require business meetings at airports. On-site conference rooms facilitate the need for passengers. Slide27:  Dedicated facilities for the well-being and needs of crew members. Crews often spend long hours at airports. Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Crew lounges with access to flight planning and weather capabilities in addition to basic capabilities of phone, fax, Internet with wireless connectivity. Slide28:  Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Refreshments. Dedicated facilities (cont.) Slide29:  BENEFITS TO CIVIL AVIATION AND LOCAL AIRPORT AUTHORITIES Increased revenue in landing and airport fees Increased reputation as being friendly to corporate aviation which facilitates business and trade Reduced ramp congestion and parking problems between commercial and corporate aircraft. Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Slide30:  Separation of commercial and corporate passengers Less impact on daily resources needed to support one infrastructure designed for commercial airlines. Local and national governments are seen as having foresight and modern accommodations when they build and promote facilities for handling corporate VIPs, high-profile celebrities, and dignitaries. Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION BENEFITS TO CIVIL AVIATION AND LOCAL AIRPORT AUTHORITIES Slide31:  Thank You Lex den Herder, Director UVglobal Network® Development and Acquisitions Group Universal Weather and Aviation, Inc.® Tel: + 1 713 944 1622 email: lexden@univ-wea.com Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Airport Handling and Support in China:  Airport Handling and Support in China Who are we ?:  Who are we ? Through our professional activities and worldwide networks, Flight Support Service Companies provide a high level of support based daily interaction with civil aviation authorities, airports, fuel suppliers, facilitating corporate flight operations consistently improving and anticipating services needs of the business aviation industry. Our goal Our customers Our networks Our Goal:  Our Goal Our goal is to provide outstanding flight operational support services, 24 hours a day, 7 days a week, 365 days a year. Our Customer:  Our Customer Private aircraft operators Government flight operators Ambulance flight operators Aircraft Management Companies We Work Closely With :  We Work Closely With Civil Aviation Authorities worldwide Airports Authorities worldwide Fuel companies and suppliers worldwide Transportation and catering companies What Do We Do ?:  What Do We Do ? Flight Support Service companies meet standard travel requirements or fulfill the most challenging requests with minimal notice. Just one phone call to our operations team and you can obtain all your flight support service needs: What Do We Do ?:  What Do We Do ? Overflight and landing permits Flight plan Condensed and full computer flight plan ICAO flight plan Weather / Full weather briefing / Weather outlook Special passenger briefing Fuel Arrangements Airport arrival/departure slots Ground handling arrangements Flight following Air security Slots at Beijing and Shanghai:  Slots at Beijing and Shanghai So far slots are not required for corporate flights in China, but due to airways becoming more and more congested - schedule changes will be very difficult at above airports in the future. Slide40:  Airway L888 Hong Kong to Russia and boundary checkpoint - MORIT are still not available for operations. China Operation:  China Operation China landing permit - All overflight and landing requests should be submitted no less than 7 days prior to the operation Sponsor information IMPORTANT !! Slide42:  That’s all, Thank you! BUSINESS AVIATION CHINA OPERATION:  BUSINESS AVIATION CHINA OPERATION Ground Operations Slide44:  VIP ARRANGEMENTS FOR PAX DOCUMENTS NEEDED IN THE AIRPORT CREW VISA ISSUE FPL FUEL ARRANGEMENTS VIP ARRANGEMENTS FOR PAX:  VIP ARRANGEMENTS FOR PAX WHAT IS IT FOR? VIP LETTERS Slide46:  VIP LETTERS OK Slide47:  we have to get approval from all of CIQ, if one of them does not permit it, we can not get the VIP treatment. For domestic flight you do not need VIP letter DOCUMENTS NEEDED:  DOCUMENTS NEEDED INTERNATIONAL FLIGHT FROM PAX FROM CREW ■ DOMESTIC FLIGHT ■ WEIGHT AND BALANCE SHEET Slide57:  DOMESTIC FLIGHTS We do not need VIP letters. The handling company can arrange VIP lounge to make passenger entry or leave airport easily. Slide58:  WEIGHT AND BALANCE SHEET It should be kept by handling company for at least 3 months. CREW VISAS:  CREW VISAS CREW SHOULD HOLD C VISA TO ENTRY CHINA. TYPICALLY CREW VISAS SHOULD BE OBTAINED BEFORE ARRIVING IN CHINA. SPECIAL ARRANGEMENTS CAN BE MADE FOR CREW VISAS WITH ADVANCE NOTICE. FPL:  FPL YOUR FLIGHT SUPPORT COMPANY WILL GIVE FLT PLAN TO LOCAL HANDLING COMPANY TO FILE WITH LOCAL ATC IS YOUR HANDLING COMPANY QUALIFIED TO FILE IT? FUEL ARRANGEMENT:  FUEL ARRANGEMENT NEED TO MAKE A PRE-ARRANEMENT INFORM YOUR HANDLING REPRESENTATIVE WHICH CONTRACT YOU WILL USE THANK YOU ALL!:  THANK YOU ALL! Frank Wang/AIR CHINA AVIATION SERVICES TEL: +86 10 6459 7367 FAX: +86 10 6459 6674 SITA: PEKUDCA EMAIL: OPERATION@AIRCHINA-AVIATION.COM Slide63:  QUESTIONS ? Thank You ! Asian Business Aviation Conference & Exhibition 2005 INFORMATION SESSION Asian Business Aviation Conference & Exhibition 2005 Shanghai, China August 9-11, 2005 :  Asian Business Aviation Conference & Exhibition 2005 Shanghai, China August 9-11, 2005 Airport Handling and Support Information Session SPEAKERS Lex den Herder, Director, Universal Weather & Aviation, Inc. Chuck Woods, CEO, Jet Asia Limited Gary Xue, Manager Air Routing Beijing Office Frank Wang, Ass’t General Manager, Air China Ground Handling

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