Published on March 10, 2014
A Guide to Completing the GSS (Gloucestershire Student Survey)
What is the GSS? An internal student satisfaction survey for undergraduates in their penultimate year of study. This survey uses the same questions as the National Student Survey (NSS). An online survey accessed by an personalised link It is simple to complete and should only take a few minutes of your time.
Why should I bother? Together with NSS feedback, the GSS survey results will be used to help us improve the quality of the experience which we offer to our students… … by developing action plans to address identified issues through the University management system. Importantly, the GSS will allow us to respond to issues before you leave the University.
What does the survey ask? The survey mainly covers academic themes: Teaching quality Assessment and feedback Academic support Organisation and management of the course Learning resources Personal development
Completing the survey A personal invitation to participate will be sent to the university connect email account of all eligible students. Eligible students: all undergraduates in their penultimate year of study at the University. The survey asks you to agree or disagree with a series of statements using simple tick boxes. There are also open questions for positive and negative feedback on your course.
Make use of the full scale in your responses Don’t be afraid of the ‘Definitely’ categories at the ends of the scale. Using ‘Definitely Agree’ need not mean everything is 100% perfect. Equally, if something is very poor use ‘Definitely Disagree’. If a question is not relevant mark it N/A rather than ‘Neither agree nor disagree’.
Questions on Teaching: Do not focus on specific lecturers or modules; reflect on teaching on the course as a whole. Think about your overall experience in all forms of teaching across your three years at the University of Gloucestershire. For example, in lectures, tutorials, practical sessions
Questions on Assessment/Feedback: Think about different forms of feedback: Written Verbal (crits, panels etc) Feedback tutorials, seminars, workshops Email feedback Informal chats with tutors
Questions on Academic Support: This includes advice and support from staff in: Lectures, seminars, tutorials, informal conversations, by email and any other method as well as how easy it has been to make contact with staff
Questions on Organisation and Management: How well was the course structured and managed. Was the structure of the course and its timetabling clear and coherent? Did the course run smoothly? This question is not about the university as a whole, but about your course
Questions on Learning Resources: This relates … not only to access to library facilities: books, journals, web resources and databases etc but also: studio facilities, technical equipment, software and computing facilities in your specialist areas as well as the Library.
Questions on Personal Development: How have you developed as an individual during the course? How has your selfconfidence grown over the past three years? How have your communication and interpersonal skills developed and so on. This might relate particularly to work placement, and other external opportunities and to activities promoting professional skills.
Open Comments/Students Union There is an opportunity at the end of the survey to comment on aspects of your course and your time at the university and to give feedback on the work of your Students Union. This is the place to comment on more general aspects of your experience, outside your course.
Will my response be anonymous? All data collected will be held securely and all survey results will be presented in an aggregated and anonymised form. So the response you give is entirely confidential. The personalised survey links allows us to track which students have, or have not, completed the survey so that we can issue reminders to the right people. Results analysis will NOT identify individuals.
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A Guide to Completing the GSS (Gloucestershire Student Survey) An internal student satisfaction survey for undergraduates in their penultimate year of study.
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