GPS Fleet - Appointment Setter Training

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Information about GPS Fleet - Appointment Setter Training

Published on March 22, 2009

Author: jdeese1014


Slide 1: Mountain States Service, Inc. Presents Online Appointment Setting Training GPS Fleet Management Slide 2: WHAT TO EXPECT FROM TRAINING ? Learn our script and how to deliver it successfully. Much of this training is oriented about dissecting our script in segments. You’ll hear me deliver each segment just the way I do over the phone plus my comments on exactly what each segment is attempting to achieve. If you learn this you can be successful – it only depends on you. ? Make actual calls! After you study and learn to deliver our script you’ll be given enough business names and numbers to make about 3 hours of actual phone calls to put into practice what you’ve learned. You’ll find out if this is for you and we’ll find out if you’re for us. ? Simple record keeping system. You’ll learn how to receive a steady flow of business contacts and how to set each appointment as well as how to track follow-ups through the final sale and payment of your commission. Slide 3: Hi! I realize we may never meet, so . . . let me introduce myself. I’m Jack Deese and as you can see from the mess in my office, I’m not exactly the ivory tower type. You’ll find I work in the trenches right along with you to make sure you have whatever it takes to be successful. Jack Deese 970-690-0654 Slide 4: GPS Fleet Management Script Slide 5: Script Segment 1 Slide 6: Script Segment 2 Slide 7: Script Segment 3 Slide 8: Script Segment 4 Slide 9: QUESTIONS Slide 10: That’s it for the Script. Now it’s time to rehearse and practice and practice again! No Cry Babies Allowed! Practice is fundamental to your success! The quicker you get to the point you’re reading the script but sounding just like you’re talking with the client, the quicker money will start flowing to you. If for any reason you can’t or won’t practice – GO HOME! This is NOT for you. Slide 11: Sample Contact List for Calling All Contact Lists are Microsoft Excel Spreadsheets. If you have Excel on your computer but you are not familiar with how it works, call me at 970-690-0654. You call numbers from this column and ask for the owners from these columns. Make comments such as CB (Call Back time), Marketing Manager’s name, NI (Not Interested), or any information you feel is important here. If no answer, owner not in, or no attempt at Script – leave Comments blank. After you finish calling a Contact List, email it back to me with all comments and I’ll email you a fresh list. CB: Next Tuesday at 3:00 PM Marketing Manager is Roy Jones NI Disconnected Slide 12: ? As soon as you’re comfortable with the Script, I’ll email you enough Contacts for you to practice calling for about 3 hours. ? Try your best to make appointments but don’t worry about if you don’t – this is primarily for practice. ? After 3 hours of calling, you’ll know if this is for you. If you feel good about it and want to continue, we’ll evaluate your results and talk to you. Most likely you’ll be accepted. ? Any appointments you make during this practice session are commissionable if sold and YOU STICK IT OUT FOR AT LEAST 30 DAYS. NEW! You will be paid commissions for the practice session. Practice! Slide 13: Online Sales Tracking Spreadsheet You can access from any computer 24/7 ? You’ll be provided your own 24 hr Online accessible Sales Tracking Spreadsheet. Only you and I will be able to see and make changes from any computer. ? This allows you to keep track of the sales process, call me with any questions, and see your commission amount and the date issued. ? Larger pictures on next 2 slides. Slide 14: Online Sales Tracker (Part 1) You fill out “yellow” columns. You fill out all yellow columns for each appointment you set. Slide 15: Online Sales Tracker (Part 2) You fill out “yellow” columns. We fill out “blue” columns. We fill out blue columns. Slide 16: Scout’s Place ? You will be given your own personal Web page called (Your Name) Scout’s Place. Calling business owners to set appointments is in essence Scouting for Dollars – hence the name Scout’s Place. ? This Web page will contain a link to your personal Online Sales Tracker that only you and I can access. ? Also, your Scout’s Place will have a link to my personal Calendar. This is important for GPS Fleet appointments because I personally do these. My Calendar shows my available appointment times (every hour from 8:00 AM to 4:00 PM Mountain Time). ? All available Appointment Times will be given you in Mountain Time. You must convert to the local time for each area you call! Slide 17: As soon as you feel comfortable with the Script, I’ll email you enough Contacts so you can practice making calls for 2 to 3 hours. Appointment Information Form Immediately fill out this form for each appointment and email to me at Also call in the info to 970-690-0654. Keep a blank copy of this Word document on your computer. Then to fill it out you only need open it and type from your keyboard. Save it as a Word doc and attach it to the email sent to me. Slide 18: As soon as you feel comfortable with the Script, I’ll email you enough Contacts so you can practice making calls for 2 to 3 hours. Available Appointment Times for GPS Fleet Management Sales I currently do ALL Sales. You will have access to my Calendar from your Scout’s Place. All times are Mountain Time Zone. You can set appointments any available hour from 8:00 AM til 4:00 PM Mountain Time. Don’t forget to convert from your Contact’s Time Zone to Mountain Time when setting appointments! Slide 19: As soon as you feel comfortable with the Script, I’ll email you enough Contacts so you can practice making calls for 2 to 3 hours. ? You won’t be able to enter appointments directly into my Calendar (maybe later) but you can see all the available appointment times. ? When you set an appointment, simply use the Appointment Information Form and email it to me at and call 970-690-0654 and leave the same info as a messsage. ? I’ll enter all appointment times onto my Calendar and you’ll be able to see it real time. Note! Slide 20: That’s About It! ? You’ll find our system is quite simple once you get used to it. ? Like anything worth doing, it will take some time for you to get good at setting appointments. Don’t get disillusioned – don’t give up! ? We’re looking for people that can call a minimum of 4 hours a day for 5 days a week. ? Perhaps you have a current job you can’t quit until you know this works for you. In that case, 1 or 2 hours a day are allowed until you’re comfortable – but don’t expect to make a lot of money until you’re calling at least 4 hours a day. ? 4 appointments a day will result in 1 sale on average. Even if it takes you 8 hours to set 4 appointments, that’s still $300 / 8 hr = $37.50 / hr. Where else can you do this from home!

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