Flight stats on time report - february 2014

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Information about Flight stats on time report - february 2014
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Published on March 6, 2014

Author: FlightStats

Source: slideshare.net

February  2014   Airline On-time Performance Report Summary  of  Airline  Arrival  Performance  for  the  Period     February  1,  2014  through  February  28,  2014           Published  March  6,  2014   Copyright  ©  2014  FlightStats,  Inc.   1  

February  2014   Abstract   This  FlightStats  monthly  On-­‐Ime  Performance  Report  compares  the  on-­‐Ime  arrival  performance   of  scheduled  passenger  flights  operated  by  the  top  airlines  throughout  various  regions.    The   report  summarizes  the  data  by  carrier  and  includes  a  breakdown  of  on-­‐Ime,  late,  very  late  and   excessively  late  arrivals  and  departures.  Also  included  is  the  percentage  of  flights  cancelled  and   diverted.  Refer  to  each  category  secIon  for  the  flight  status  coverage  of  the  airlines  scheduled   flights.   Refer  to  the  Appendix  for  definiIon  of  delay  classificaIon,  cancellaIon  calculaIons,  and  the   airline,  and  flight  selecIon  criteria.     Usage  and  ARribuIon   You  are  free  to  re-­‐publish  the  informaIon  in  this  report  on  your  website,  blog,  or  in  printed   material  as  long  as  you  provide  aRribuIon  to  FlightStats  and  a  link  to  www.flightstats.com.   Disclaimer     Customer  acknowledges  that  all  data  provided  or  available  through  FlightStats  is  owned  either  by   FlightStats,  Inc.  or  by  third-­‐party  data  providers  (the  “Owners”),  and  that  Customer  shall  not   acquire  any  ownership  or  interest  whatsoever  in  such  data.    FlightStats  data  is  solely  for  the   benefit  and  purposes  of  Customer.     The  informaIon  contained  in  FlightStats  reports  has  been  compiled  from  various  sources,  and  the   Owners  disclaim  all  responsibility  for  checking  and  verifying  that  the  underlying  data  is  100%   accurate.  Consequently,  the  data  is  provided  “as  is”  and  FlightStats,  Inc.  provides  no  warranIes  of   any  type  to  Customer.    FlightStats,  Inc.  and  its  data  providers  are  not  liable  for  any  consequenIal   damages  or  financial  loss  caused  by  any  person's  reliance  on  the  data.     Company  InformaIon     FlightStats,  Inc.   522  SW  5th  Ave   Suite  200   Portland,  Oregon  97204    USA     Tel.  +1  (503)  274-­‐0938     Fax:  +1  (503)  274-­‐0939     Direct  press  inquiries  to  media@flightstats.com   Visit  the  FlightStats  website  at  www.flightstats.com.   Copyright  ©  2014  FlightStats,  Inc.   2  

February  2014   Major International Airlines On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank   10 3 41 43 6 13 47 17 4 26 20 33 7 32 30 27 44 46 45 31 22 28 38 42 34 36 16 8 19 35 2 18 1 25 37 5 21 11 9 15 12 29 24 14 40 23 39 Airline (SU) Aeroflot (AB) Air Berlin (AC) Air Canada (CA) Air China (UX) Air Europa (AF) Air France (AI) Air India (NZ) Air New Zealand (AZ) Alitalia (AA) American (NH) ANA (OZ) Asiana (OS) Austrian Airlines (AV) AVIANCA (BA) British Airways (CX) Cathay Pacific (CI) China Airlines (MU) China Eastern (CZ) China Southern (DE) Condor Flugdienst (DL) Delta (MS) Egyptair (LY) El Al (EK) Emirates (ET) Ethiopian Airlines (BR) EVA Airways (GF) Gulf Air (IB) Iberia (JL) Japan Airlines (9W) Jet Airways (KL) KLM (KE) Korean Air Lines (LH) Lufthansa (MH) Malaysia Airlines (PR) Philippine Airlines (QF) Qantas (QR) Qatar Airways (SK) SAS (SV) Saudi Arabian (SQ) Singapore Airlines (LX) SWISS (JJ) TAM (TP) TAP - Air Portugal (TG) Thai Airways (UN) Transaero (TK) Turkish Airlines (UA) United Aggregate Sample Size 13,333 12,282 15,700 29,071 3,625 20,046 10,283 4,682 9,285 52,658 16,987 8,747 4,575 11,964 21,270 7,665 4,854 44,101 42,586 1,515 64,615 6,227 1,583 13,166 4,126 3,912 3,294 5,341 9,619 7,731 8,980 11,585 27,913 14,189 3,516 10,968 8,633 18,091 10,307 6,809 9,473 19,917 5,234 7,634 4,325 22,348 49,889 694,654 Copyright  ©  2014  FlightStats,  Inc.   On-time 87.78% 91.16% 71.37% 69.27% 89.20% 86.76% 53.82% 84.56% 91.00% 77.88% 82.44% 74.98% 88.90% 75.35% 76.77% 77.67% 68.59% 58.26% 66.86% 75.64% 80.85% 77.34% 73.60% 70.28% 74.91% 73.99% 85.72% 88.62% 83.47% 74.62% 91.19% 84.17% 91.57% 79.17% 73.82% 90.39% 81.27% 87.71% 88.06% 85.77% 87.67% 77.00% 80.52% 86.31% 73.02% 80.78% 73.17% 76.36% Late (15-29 min) 5.77% 5.71% 11.93% 12.93% 5.54% 8.27% 17.31% 9.27% 5.93% 8.33% 8.72% 14.41% 6.24% 10.65% 10.53% 12.60% 16.94% 15.24% 13.03% 13.07% 8.03% 11.24% 16.98% 13.87% 10.47% 12.86% 6.78% 6.09% 7.23% 11.96% 5.22% 9.41% 5.37% 11.87% 11.31% 6.23% 10.40% 7.22% 5.69% 8.71% 7.96% 11.57% 9.83% 9.64% 12.51% 10.86% 9.87% 9.81% Very Late (30-44 min) 2.17% 1.57% 6.36% 6.67% 2.05% 2.77% 10.27% 2.67% 1.58% 4.28% 3.04% 5.08% 2.43% 4.76% 4.72% 4.44% 6.84% 8.90% 6.70% 4.88% 3.74% 4.76% 5.15% 6.58% 5.46% 4.97% 2.88% 2.75% 2.20% 5.37% 1.63% 3.01% 1.55% 4.09% 5.25% 1.68% 3.54% 2.69% 1.67% 2.64% 2.29% 5.22% 4.39% 2.20% 6.19% 3.85% 5.25% 4.40% Excessive (45+ min) 4.27% 1.56% 10.24% 11.12% 3.21% 2.20% 18.60% 3.51% 1.49% 9.51% 5.80% 5.53% 2.43% 9.24% 7.97% 5.16% 7.59% 17.60% 13.19% 6.40% 7.22% 6.66% 4.26% 9.26% 9.16% 8.18% 4.62% 2.54% 6.82% 7.98% 1.96% 3.37% 1.51% 4.87% 9.01% 1.65% 4.79% 2.37% 4.59% 2.87% 1.95% 6.21% 5.27% 1.84% 8.26% 4.51% 11.48% 7.50% Cancelled 1.16% 0.29% 1.50% 0.08% 0.39% 0.61% 1.03% 0.70% 0.46% 4.25% 4.58% 0.75% 1.18% 0.83% 1.08% 0.90% 0.89% 2.48% 1.70% 0.00% 4.43% 1.56% 0.69% 0.90% 0.48% 1.23% 2.00% 0.43% 5.07% 0.30% 0.18% 1.00% 0.35% 1.53% 0.91% 0.75% 0.10% 0.89% 0.00% 1.67% 1.07% 0.56% 0.67% 1.24% 1.71% 0.78% 3.34% 1.87% Diverted 0.00% 0.01% 0.10% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.13% 0.04% 0.00% 0.23% 0.00% 0.17% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.27% 0.06% 0.00% 0.03% 0.00% 0.00% 0.60% 0.05% 0.00% 0.00% 0.00% 0.01% 0.13% 0.00% 0.00% 0.00% 0.02% 0.00% 0.23% 0.06% 3  

February  2014   North American Airlines On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline 20 (AC) Air Canada Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 15,700 71.37% 11.93% 6.36% 10.24% 1.50% 0.10% 2,884 71.37% 9.96% 5.29% 13.27% 5.65% 0.11% 13,546 69.34% 9.33% 5.82% 15.30% 11.11% 0.21% 5 (FL) Airtran 9,210 81.54% 8.45% 3.68% 6.30% 6.42% 0.03% 2 (AS) Alaska 12,776 86.17% 5.85% 2.53% 5.12% 1.64% 0.33% 10 (AA) American 52,658 77.88% 8.33% 4.28% 9.51% 4.25% 0.00% 19 (MQ) American Eagle 33,965 73.06% 9.51% 5.40% 12.02% 9.03% 0.00% 23 (9K) Cape Air 14,126 70.80% 15.44% 6.21% 7.41% 11.67% 0.14% 30 (RP) Chautauqua 10,676 64.25% 11.35% 6.21% 18.04% 11.17% 0.15% 5,009 77.33% 7.83% 3.97% 10.70% 5.41% 0.17% 64,615 80.85% 8.03% 3.74% 7.22% 4.43% 0.17% 61,351 67.22% 9.83% 5.98% 16.77% 11.15% 0.19% 29 (F9) Frontier 5,937 66.71% 13.22% 7.72% 12.20% 0.49% 0.15% 31 (G7) GoJet 6,175 64.12% 9.72% 6.01% 19.91% 10.06% 0.23% 1 (HA) Hawaiian 5,811 89.29% 6.32% 2.12% 2.26% 0.07% 0.02% 3 (QX) Horizon 9,992 85.12% 7.26% 3.04% 4.23% 3.47% 0.35% 11 (QK) Jazz 19,920 77.80% 9.96% 4.48% 7.65% 2.39% 0.10% 26 (B6) Jetblue 22,347 68.37% 10.99% 6.08% 14.53% 4.81% 0.02% 4 (YV) Mesa 11,063 82.61% 6.76% 3.13% 7.45% 7.53% 0.05% 8,057 76.92% 8.04% 3.84% 11.06% 13.68% 0.14% 20,853 78.93% 7.46% 3.85% 9.62% 7.93% 0.14% 9,277 78.24% 7.49% 3.60% 10.49% 13.50% 0.17% 17,041 68.25% 10.68% 5.94% 14.80% 11.33% 0.33% 22 (S5) Shuttle America 9,087 71.07% 9.10% 5.61% 14.00% 13.28% 0.23% 15 (RS) Sky Regional 3,232 75.70% 10.01% 5.04% 9.02% 6.65% 0.23% 16 (OO) SkyWest 48,436 74.01% 9.06% 4.92% 11.68% 4.39% 0.33% 17 (WN) Southwest 84,898 73.23% 11.92% 5.90% 8.80% 3.11% 0.15% 4,603 62.56% 10.69% 6.63% 20.05% 9.54% 0.07% 49,889 73.17% 9.87% 5.25% 11.48% 3.34% 0.23% 35,474 78.92% 8.45% 4.15% 8.31% 5.95% 0.18% 4,373 75.92% 5.26% 3.04% 15.47% 3.04% 0.31% 14,544 69.16% 14.34% 6.56% 9.74% 1.46% 0.20% 687,525 70.11% 9.08% 4.70% 10.01% 5.95% 0.15% 21 (ZX) Air Georgian 24 (ZW) Air Wisconsin 12 (CP) Compass 6 (DL) Delta 28 (EV) ExpressJet 13 (PDT) Piedmont 7 (9E) Pinnacle 9 (JIA) PSA 27 (YX) Republic 32 (AX) Tans States Airlines 18 (UA) United 8 (US) US Airways 14 (VX) Virgin America 25 (WS) Westjet Aggregate Copyright  ©  2014  FlightStats,  Inc.   4  

February  2014   European Airlines On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 12 (A3) Aegean Airlines 3,208 92.17% 5.90% 1.00% 0.94% 0.06% 0.00% 35 (RE) Aer Arann Express 1,883 80.55% 7.36% 3.49% 8.49% 5.52% 0.11% 33 (EI) Aer Lingus 4,741 84.32% 7.60% 3.20% 4.88% 1.81% 0.00% 26 (SU) Aeroflot 13,333 87.78% 5.77% 2.17% 4.27% 1.16% 0.00% 17 (AB) Air Berlin 12,282 91.16% 5.71% 1.57% 1.56% 0.29% 0.01% 3,625 89.20% 5.54% 2.05% 3.21% 0.39% 0.00% 20,046 86.76% 8.27% 2.77% 2.20% 0.61% 0.00% 4,954 84.41% 10.14% 2.89% 2.56% 0.67% 0.00% 3 (CT) Air One CityLiner 2,562 94.98% 3.37% 0.75% 0.82% 0.47% 0.08% 7 (BT) airBaltic 2,760 93.95% 4.37% 0.84% 0.84% 0.62% 0.00% 19 (AZ) Alitalia 9,285 91.00% 5.93% 1.58% 1.49% 0.46% 0.00% 23 (OS) Austrian Airlines 4,575 88.90% 6.24% 2.43% 2.43% 1.18% 0.00% 37 (OS) Austrian Airlines 18 77.78% 16.67% 0.00% 5.56% 0.00% 0.00% 1,804 90.47% 4.71% 1.76% 2.33% 2.33% 0.74% 21,270 76.77% 10.53% 4.72% 7.97% 1.08% 0.00% 14 (SN) Brussels Airlines 4,370 91.61% 5.20% 1.61% 1.59% 0.50% 0.00% 39 (DE) Condor Flugdienst 1,515 75.64% 13.07% 4.88% 6.40% 0.00% 0.00% 10 (OU) Croatia Airlines 1,500 92.95% 4.36% 1.34% 1.34% 0.67% 0.00% 940 98.17% 0.75% 0.54% 0.54% 1.17% 0.00% 2,613 94.48% 3.41% 1.11% 1.00% 0.23% 0.00% 31 (AY) Finnair 3,443 84.89% 8.36% 2.98% 3.77% 0.61% 0.00% 24 (IB) Iberia 5,341 88.62% 6.09% 2.75% 2.54% 0.43% 0.00% 1,771 93.89% 4.92% 0.62% 0.57% 0.11% 0.00% 8,980 91.19% 5.22% 1.63% 1.96% 0.18% 0.00% 2 (WA) KLM Cityhopper 6,311 95.34% 2.53% 0.86% 1.27% 0.38% 0.00% 5 (LO) LOT - Polish Airlines 3,772 94.30% 3.36% 0.93% 1.41% 0.50% 0.00% 27,913 91.57% 5.37% 1.55% 1.51% 0.35% 0.00% 10,816 93.92% 4.15% 1.13% 0.79% 0.85% 0.01% 18 (ZN) NAYSA 2,054 91.14% 4.99% 1.57% 2.30% 0.54% 0.00% 25 (HG) Niki 1,292 88.24% 7.87% 2.18% 1.71% 0.62% 0.00% 11,145 80.72% 11.23% 3.91% 4.13% 0.17% 0.00% 1,926 94.07% 3.30% 0.73% 1.89% 0.99% 0.00% 11 (FV) Rossiya 2,996 92.54% 3.55% 1.20% 2.71% 0.20% 0.00% 30 (S7) S7 Airlines 4,993 86.49% 5.48% 2.65% 5.38% 1.74% 0.00% 18,091 87.71% 7.22% 2.69% 2.37% 0.89% 0.00% 22 (UX) Air Europa 29 (AF) Air France 32 (YW) Air Nostrum 20 (CJ) BA CityFlyer 38 (BA) British Airways 1 (K2) EuroLot 4 (EW) Eurowings 9 (I2) Iberia Express 16 (KL) KLM 15 (LH) Lufthansa 8 (CL) Lufthansa Cityline 34 (DY) Norwegian Air Shuttle 6 (OA) Olympic Air 27 (SK) SAS Copyright  ©  2014  FlightStats,  Inc.   5  

February  2014   European Airlines (continued) On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 28 (LX) SWISS 9,473 87.67% 7.96% 2.29% 1.95% 1.07% 0.13% 36 (TP) TAP - Air Portugal 5,234 80.52% 9.83% 4.39% 5.27% 0.67% 0.00% 40 (TOM) Thomson Airways 1,864 73.74% 11.44% 5.16% 9.56% 0.11% 0.11% 41 (UN) Transaero 4,325 73.02% 12.51% 6.19% 8.26% 1.71% 0.02% 43 (U6) Ural Airlines 1,971 64.07% 14.64% 7.47% 13.81% 1.57% 0.00% 42 (UT) UTair Aviation 4,851 71.70% 13.74% 5.37% 9.19% 0.66% 0.00% 21 (VY) Vueling Airlines 7,131 89.29% 7.30% 1.75% 1.46% 0.06% 0.20% 10,354 92.11% 4.71% 1.42% 1.76% 1.57% 0.00% 273,331 86.76% 6.92% 2.45% 3.10% 0.75% 0.02% 13 (WF) Widerøe's Aggregate Copyright  ©  2014  FlightStats,  Inc.   6  

February  2014   Asia-Pacific Airlines On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank 3 34 47 7 15 23 33 22 13 28 14 43 26 35 42 37 50 1 27 30 45 38 31 40 8 21 5 20 18 29 16 17 25 9 39 Airline (BX) Air Busan (CA) Air China (AI) Air India (RLK) Air Nelson (NZ) Air New Zealand (AK) Airasia (D7) AirAsia X (NH) ANA (EH) ANA Wings (OZ) Asiana (PG) Bangkok Airways (JD) Beijing Capital (CX) Cathay Pacific (CI) China Airlines (MU) China Eastern (CZ) China Southern (KN) China United (EAG) Eagle Airways Sample Size 1,725 29,071 10,283 4,690 4,682 11,562 936 16,987 6,783 8,747 4,251 1,234 7,665 4,854 44,101 42,586 3,452 2,970 (QFA) Eastern Australia Airlines 3,673 (BR) EVA Airways 3,912 (HU) Hainan Airlines 14,185 (KA) Hong Kong Dragon 4,285 (6E) IndiGo 12,901 (QZ) Indonesia AirAsia 4,599 (XM1) J-Air 4,535 (JC) JAL Express 5,850 (3X) Japan Air Commuter 4,389 (JL) Japan Airlines 9,619 (NU) Japan Transocean 2,081 (9W) Jet Airways 7,731 (JQ) Jetstar Airways 7,871 (KE) Korean Air Lines 11,585 (MH) Malaysia Airlines 14,189 (NZM) Mount Cook Airlines 2,806 (BK) Okay Airways 2,441 Copyright  ©  2014  FlightStats,  Inc.   On-time 90.34% 69.27% 53.82% 88.87% 84.56% 81.26% 72.97% 82.44% 85.55% 74.98% 85.54% 56.46% 77.67% 68.59% 58.26% 66.86% 44.30% 91.41% 77.66% 73.99% 55.20% 64.47% 73.91% 60.81% 88.09% 82.83% 89.51% 83.47% 83.95% 74.62% 84.30% 84.17% 79.17% 87.87% 63.96% Late Very Late Excessive (15-29 min) (30-44 min) (45+ min) 5.65% 12.93% 17.31% 6.86% 9.27% 12.13% 14.42% 8.72% 8.59% 14.41% 8.74% 16.62% 12.60% 16.94% 15.24% 13.03% 16.52% 4.54% 12.50% 12.86% 16.03% 16.44% 10.94% 17.04% 7.87% 9.37% 6.55% 7.23% 11.17% 11.96% 8.08% 9.41% 11.87% 7.54% 11.21% 1.05% 6.67% 10.27% 2.16% 2.67% 3.72% 5.98% 3.04% 3.10% 5.08% 2.17% 7.43% 4.44% 6.84% 8.90% 6.70% 11.97% 1.72% 4.67% 4.97% 9.01% 8.34% 5.60% 9.05% 1.86% 2.70% 2.17% 2.20% 2.71% 5.37% 3.10% 3.01% 4.09% 1.97% 6.75% 2.97% 11.12% 18.60% 2.11% 3.51% 2.89% 6.62% 5.80% 2.76% 5.53% 3.56% 19.41% 5.16% 7.59% 17.60% 13.19% 27.22% 2.32% 5.17% 8.18% 19.53% 10.75% 9.55% 13.11% 2.13% 5.02% 1.73% 6.82% 2.13% 7.98% 4.52% 3.37% 4.87% 2.62% 18.00% Cancelled 0.41% 0.08% 1.03% 2.07% 0.70% 1.94% 0.00% 4.58% 3.89% 0.75% 0.12% 3.97% 0.90% 0.89% 2.48% 1.70% 6.55% 4.31% 1.52% 1.23% 0.61% 1.21% 0.05% 3.13% 3.95% 8.09% 2.30% 5.07% 0.62% 0.30% 0.46% 1.00% 1.53% 2.14% 1.68% Diverted 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.08% 0.13% 0.04% 0.00% 0.23% 0.00% 0.00% 0.00% 0.00% 0.23% 0.00% 0.00% 0.00% 0.05% 0.07% 0.05% 0.27% 0.05% 0.06% 0.00% 0.03% 0.00% 0.00% 0.08% 7  

February  2014   Asia-Pacific Airlines (Continued) On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank 32 2 48 46 49 41 12 36 19 4 11 44 10 6 24 51 Airline Sample Size (PR) Philippine Airlines (QF) Qantas (SC) Shandong Airlines (FM) Shanghai Airlines (ZH) Shenzhen (3U) Sichuan (SQ) Singapore Airlines (BC) Skymark Airlines (SSQ) Sunstate Airlines (FD) Thai AirAsia (TG) Thai Airways (GS) Tianjin Airlines (XR) Virgin Australia (VA) Virgin Australia Int'l (DJ) Virgin Autralia (MF) Xiamen Aggregate 3,516 10,968 9,688 6,990 13,824 7,903 6,809 3,635 3,720 6,764 7,634 9,328 2,285 10,428 876 11,853 439,452 Copyright  ©  2014  FlightStats,  Inc.   On-time 73.82% 90.39% 52.25% 54.34% 49.93% 58.90% 85.77% 67.15% 83.81% 90.02% 86.31% 56.07% 87.62% 89.14% 81.15% 40.55% 69.64% Late Very Late Excessive (15-29 min) (30-44 min) (45+ min) 11.31% 6.23% 17.24% 17.61% 17.63% 14.02% 8.71% 18.91% 8.85% 5.76% 9.64% 15.54% 6.64% 7.07% 9.89% 20.15% 12.25% 5.25% 1.68% 10.49% 11.10% 10.77% 8.40% 2.64% 6.46% 3.59% 1.92% 2.20% 8.41% 1.93% 1.84% 4.48% 14.51% 5.93% 9.01% 1.65% 19.85% 16.93% 21.40% 18.52% 2.87% 7.48% 3.75% 2.29% 1.84% 19.81% 3.81% 1.95% 4.48% 24.79% 10.38% Cancelled 0.91% 0.75% 1.78% 2.83% 1.14% 0.39% 1.67% 3.69% 1.02% 0.12% 1.24% 3.16% 2.41% 0.86% 0.68% 0.55% 1.74% Diverted 0.60% 0.05% 0.17% 0.01% 0.27% 0.15% 0.01% 0.00% 0.00% 0.00% 0.00% 0.17% 0.00% 0.00% 0.00% 0.00% 0.07% 8  

February  2014   Latin American Airlines On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size 6 (P5) Aero Republica On-time Late Very Late (15-29 min) (30-44 min) Excessive (45+ min) Cancelled Diverted 2,809 90.24% 4.72% 1.93% 3.11% 0.43% 0.00% 16 (AR) Aerolineas Argentinas 3,861 70.16% 11.03% 5.17% 13.60% 2.28% 0.05% 11 (5D) Aeroméxico Connect 10,860 79.88% 7.53% 4.37% 8.21% 1.18% 0.01% 14 (AV) AVIANCA 11,964 75.35% 10.65% 4.76% 9.24% 0.83% 0.00% 3,827 75.08% 12.53% 5.13% 7.26% 0.71% 0.00% 1,182 89.42% 6.18% 2.28% 2.12% 0.00% 0.00% 13,829 88.06% 6.66% 2.26% 3.03% 1.79% 0.00% 6,787 93.35% 3.81% 1.14% 1.68% 0.24% 0.01% 4,342 79.72% 9.86% 3.63% 6.79% 0.28% 0.00% 2 (4M) Lan Argentina 1,290 99.61% 0.16% 0.08% 0.16% 1.78% 0.00% 3 (4C) LAN Colombia 2,817 94.94% 2.07% 1.28% 1.71% 0.39% 0.00% 1 (LU) LAN Express 2,413 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 4 (LP) Lan Peru 4,233 94.38% 2.15% 0.87% 2.60% 0.00% 0.00% 9 (TA) Taca 2,050 83.76% 10.15% 3.27% 2.83% 0.00% 0.00% 13 (JJ) TAM 19,917 77.00% 11.57% 5.22% 6.21% 0.56% 0.00% 10 (G3) VRG Linhas Aereas 19,067 83.39% 10.27% 3.28% 3.05% 0.92% 0.00% 111,248 82.14% 8.40% 3.45% 5.14% 0.85% 0.00% 15 (O6) Avianca Brazil 7 (LR) Avianca Costa Rica 8 (AD) Azul 5 (CM) Copa Airlines 12 (LA) LAN Aggregate Copyright  ©  2014  FlightStats,  Inc.   9  

February  2014   Middle East and Africa Airlines On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late Very Late Excessive (15-29 min) (30-44 min) (45+ min) Cancelled Diverted 6 (MS) Egyptair 6,227 77.34% 11.24% 4.76% 6.66% 1.56% 0.00% 8 (LY) El Al 1,583 73.60% 16.98% 5.15% 4.26% 0.69% 0.00% 13,166 70.28% 13.87% 6.58% 9.26% 0.90% 0.01% 7 (ET) Ethiopian Airlines 4,126 74.91% 10.47% 5.46% 9.16% 0.48% 0.00% 3 (GF) Gulf Air 3,294 85.72% 6.78% 2.88% 4.62% 2.00% 0.00% 4 (QR) Qatar Airways 8,633 81.27% 10.40% 3.54% 4.79% 0.10% 0.00% 9 (RJ) Royal Jordanian 2,821 72.71% 13.14% 5.75% 8.37% 1.28% 0.04% 1 (SV) Saudi Arabian 10,307 88.06% 5.69% 1.67% 4.59% 0.00% 0.00% 2 (SA) South African 4,087 87.83% 6.40% 2.43% 3.34% 0.29% 0.00% 1,382 38.70% 23.12% 13.90% 24.29% 1.09% 0.00% 22,348 80.78% 10.86% 3.85% 4.51% 0.78% 0.00% 77,974 78.28% 10.58% 4.27% 6.15% 0.72% 0.00% 10 (EK) Emirates 11 (TU) Tunisair 5 (TK) Turkish Airlines Aggregate Copyright  ©  2014  FlightStats,  Inc.   10  

February  2014   Top 10 Lists Major  InternaIonal  Airlines   Asia-­‐Pacific  Airlines   Rank   Rank   Airline   On-­‐Time   Airline   On-­‐Time   1 (LH) Lufthansa 91.57% 1 (EAG) Eagle Airways 91.41% 2 (KL) KLM 91.19% 2 (QF) Qantas 90.39% 3 (AB) Air Berlin 91.16% 3 (BX) Air Busan 90.34% 4 (AZ) Alitalia 91.00% 4 (FD) Thai AirAsia 90.02% 5 (QF) Qantas 90.39% 5 (3X) Japan Air Commuter 89.51% 6 (UX) Air Europa 89.20% 6 (VA) Virgin Australia Int'l 89.14% 7 (OS) Austrian Airlines 88.90% 7 (RLK) Air Nelson 88.87% 8 (IB) Iberia 88.62% 8 (XM1) J-Air 88.09% 9 (SV) Saudi Arabian 88.06% 9 (NZM) Mount Cook Airlines 87.87% 10 (SU) Aeroflot 87.78% North  American  Airlines   Rank   Airline   10 (XR) Virgin Australia 87.62% LaIn  American  Airlines   On-­‐Time   Rank   Airline   On-­‐Time   1 (HA) Hawaiian 89.29% 1 (LU) LAN Express 2 (AS) Alaska 86.17% 2 (4M) Lan Argentina 99.61% 3 (QX) Horizon 85.12% 3 (4C) LAN Colombia 94.94% 4 (YV) Mesa 82.61% 4 (LP) Lan Peru 94.38% 5 (FL) Airtran 81.54% 5 (CM) Copa Airlines 93.35% 6 (DL) Delta 80.85% 6 (P5) Aero Republica 90.24% 7 (9E) Pinnacle 78.93% 7 (LR) Avianca Costa Rica 89.42% 8 (US) US Airways 78.92% 8 (AD) Azul 88.06% 9 (JIA) PSA 78.24% 9 (TA) Taca 83.76% 10 (AA) American 77.88% European  Airlines   Rank   Airline   10 (G3) VRG Linhas Aereas 100.00% 83.39% Middle  East  &  Africa    Airlines   On-­‐Time   Rank   Airline   On-­‐Time   1 (K2) EuroLot 98.17% 1 (SV) Saudi Arabian 88.06% 2 (WA) KLM Cityhopper 95.34% 2 (SA) South African 87.83% 3 (CT) Air One CityLiner 94.98% 3 (GF) Gulf Air 85.72% 4 (EW) Eurowings 94.48% 4 (QR) Qatar Airways 81.27% 5 (LO) LOT - Polish Airlines 94.30% 5 (TK) Turkish Airlines 80.78% 6 (OA) Olympic Air 94.07% 6 (MS) Egyptair 77.34% 7 (BT) airBaltic 93.95% 7 (ET) Ethiopian Airlines 74.91% 8 (CL) Lufthansa Cityline 93.92% 8 (LY) El Al 73.60% 9 (I2) Iberia Express 93.89% 9 (RJ) Royal Jordanian 72.71% 10 (OU) Croatia Airlines 92.95% Copyright  ©  2014  FlightStats,  Inc.   10 (EK) Emirates 70.28% 11  

February  2014   Appendix DefiniIons  of  Delays   The  following  terms  are  used  to  describe  and  categorize  the  magnitude  of  flight  delays:   §  On-­‐7me  –  A  flight  is  considered  on-­‐Ime  if  it  arrives  or  departs  at  the  gate  less  than  15   minutes  aker  the  scheduled  gate  Ime.   §  Late  –  A  flight  is  classified  as  late  if  it  arrives  or  departs  at  the  gate  delayed  from  15  to   29  minutes  aker  scheduled  gate  Ime.   §  Very  Late  –  Very  late  includes  flights  that  arrive  or  depart  at  the  gate  from  30  to  44   minutes  aker  the  scheduled  gate  Ime.   §  Excessive  –  Excessive  includes  flights  that  arrive  or  depart  at  the  gate  45  minutes  or   more  aker  the  scheduled  gate  Ime.   Sample  Size,  CancellaIons,  and  Flight  CompleIons   §  Sample  Size  –  Sample  size  data  is  a  count  of  the  number  of  flights  for  which  FlightStats   was  able  to  capture  gate  departure,  arrival  or  cancellaIon  data.   §  On-­‐7me  &  Delay  Calcula7ons  –    The  calculaIon  of  on-­‐Ime  and  delayed  flight   percentages  include  only  those  flights  that  were  completed  and  for  which  FlightStats   was  able  to  collect  final  status  (represented  by  Sample  Size).  Cancelled  flights  are  not   included  in  the  delay  calculaIons  by  subtracIng  the  number  of  cancellaIons  from   Sample  Size  before  calculaIng  on-­‐Ime  percentage.   §  Cancella7on  –  For  the  purposes  of  calculaIng  cancelaIon  percentages  the  number  of   cancelled  flights  is  divided  by  the  Sample  Size.     Carrier  SelecIon  Criteria   Carrier  flight  performance  is  assessed  only  for  airlines  where  FlightStats  can  accurately   determine  the  flight  status  gate  data  on  a  significant  percentage  of  the  scheduled   passenger  flights  (no  charter  or  unscheduled  passenger  flights,  or  cargo  flights  are   considered).  Typically  80%  coverage  is  needed  to  for  a  carrier  to  be  included  in  the  analysis   with  coverage  oken  in  the  upper  90%  range.   Copyright  ©  2014  FlightStats,  Inc.   12  

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