Published on February 12, 2014
Fight Ambiguity! @ElliotSusel
Ambiguity Systems Advice
Ambiguity Anything that is undeﬁned or could easily be misinterpreted
“We do agile”
THIS IS SCARY We think we understand each other We do not understand each other
High Ambiguity Ignorance Overextended/ Managed Risk Low Awareness High Awareness Lucky Living the dream Low Ambiguity
Ok, now what? Let’s solve! How about a system?
A SYSTEM, YOU SAY? Losers have goals Winners create systems
A USEFUL SYSTEM Makes your life easier Solves the problem Light-weight Transparent Simple
Our system uses 3 tools They can work stand-‐alone, But are more powerful together
The Backlog Unknown Poorly deﬁned Not well communicated
Sedan Booking App RegistraPon Booking Payment Enter Contact Informa<on Set pickup details Charge Credit Card Enter Credit Card Conﬁrm Pickup Details In-‐app Payment Conﬁrma<on Set Password Receive updates on my Sedan Email Receipt to Rider
How do teams coordinate?
Cross-Team Dependencies Unknown
What will we finish in the next 3 months?
Delivery Date Unknown
Culture Matters Only YOU can prevent forest ﬁres
Customize Create systems that your teams are happy using
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