FedEx’s Quadric

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Information about FedEx’s Quadric
Business & Mgmt

Published on January 17, 2009

Author: msherain



Uniting acquisitions to reliably deliver peace of mind.

See how FedEx's focus on reliability influences its brands, culture, operations and marketing.

FedEx’s Quadric Copyright © Quadric® 2009

FedEx’s Quadric The “absolutely, positively” culture The FedEx guarantee Reliability “Reliability, speed, (peace of mind) leadership, excellence and global reach characterize FedEx.” Average Delivery Success Rate: 97% (Industry Average 91%) Wal-Mart: quot;Carrier of the Year“ Relax. It’s FedEx. Copyright © Quadric® 2009 FORTUNE: quot;World's Most Admired Companiesquot; Wall Street Journal: Permanent Top 10 on Corporate Reputation survey BUSINESS ETHICS: quot;100 Best Corporate Citizensquot; Logistics Management and Distribution Report: Quest for Quality Award, Best Air Carrier Business Environmental Resource Center: Pollution Prevention Business Award Employee Services Management Association (ESM): Employer of the Year

In the past, different companies were required for each delivery need Company Shipping Globally Freight Copied/Printed docs. Special Freight Letters Freight that needs customs declaration Postal Service Printers / Copy Stores Customs Broker Freight Company Custom Freight Specialists Copyright © Quadric® 2009 3

FedEx acquired companies to provide a comprehensive solution Copyright © Quadric® 2009 4

FedEx is now the most reliable, comprehensive solution - delivering peace of mind Company Shipping Globally Letters Freight Copied/Printed docs Special Freight Freight that needs customs declaration Relax. It’s FedEx. Copyright © Quadric® 2009 5

FedEx reinvented the delivery industry, changing the game for competitors FedEx Revenue Growth (’98 – ’07) 40 35 30 25 Billion $ 20 15 10 5 0 Copyright © Quadric® 2009 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 FedEx Express FedEx Ground FedEx Freight FedEx Kinko's 6 Copyright © Quadric® 2009

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