Published on March 7, 2014
1 CASE – 10 GROUPS – 48 MINDS 1 10 2 9 3 Case study 8 4 7 5 6
DIFFERENTIATION? INNOVATION? CREATIVITY? WHAT IS OUR CUTTING EDGE?
THE CUTTING EDGE REDUCE ELIMINATE NEW VALUE RAISE CREATE
STRIVING TOWARDS CUSTOMER SATISFACTION ~RAHUL~TEAM~DHRUV~MEGHA~SEHNAZ~
SNAPSHOTS 1. Blue ocean strategy 2. Problem solver 3. Future outlook 4. conclusion
WE ARE HERE TO SOLVE YOUR PROBLEMS Identify problems Implement IT & Technology Improve logistic and supply chain ???
CUSTOMER IS MY CEO
WHERE ARE MY PACKAGES?
COSMOS (CUSTOMER, OPERATIONS, SERVICE, MASTER ON-LINE SYSTEM) Labelling barcode on every parcel at pick-up point Scanning barcode at every stage of delivery cycle KEEP TRACK OF ALL PACKAGES
MY BUSINESS NEEDS TO HANDLE HIGH VOLUME OF SHIPMENT DAILY!
FEDEX POWERSHIP • Automate the entire process • Increase efficiency • Reduce errors • Eliminate paperwork
CALLING IS A THING OF YESTERDAY.
WWW.FEDEX.COM First to offer on-line package status tracking Allowing customers to conduct business online DirectLink Customers can receive, manage and remit payment of FedEx invoices electronically FedEx Virtual order Integration of online ordering, tracking and delivery
THERE ARE SEVERAL OTHER PROGRAMME AND SOFTWARE USED BY US….. LETS DISCUSS WHAT WE DON’T KNOW RATHER DISCUSSING WHAT WE ALREADY KNOW !!
WE SPENT $1,000,000,000 YEARLY ON IT
WE PIONEERED ALMOST ALL THE SOFTWARE SOLUTIONS THAT EVER EXISTED IN SUPPLY CHAIN MANAGEMENT. AND NOW WHAT’S NEXT?
INTERVIEW OF ROB CARTER, CIO FEDEX
KILLING TWO BIRDS WITH ONE STONE In-Q-tel and US department of Homeland security, has introduced a laser scanning device which tracks everything from 50 meters The device is so effective that it can track minor traces of gun powder and drugs. Also if used on human can tell what they had for dinner
TRYING FOR BLUE OCEAN AGAIN • Value-added service • New customer base • New business opportunity • A competitive advantage
THE OCEAN IS ALWAYS MORE BLUE ON THE OTHER SIDE
TODAY’S INVENTION IS TOMORROW’S EXTINCTION
THANK YOU “ If you don’t take care of your customer, someone else will.”
Blue Ocean Strategy mission,” said Mr. Kimbrell. “The compelling thing about Professor Kim’s and Mauborgne’s ingenious concept/process is that it ...
Blue ocean strategy is the simultaneous pursuit of differentiation and low cost to open up a new market space and create new demand.
Free Essays on Blue Ocean Strategy On Fedex for students. Use our papers to help you with yours 1 - 30.
FedEx Team; FedEx Express. Strategy; Competitive Position; FedEx Ground. ... ocean and air forwarding, and critical inventory logistics. Our focus is on: ...
So powerful is blue ocean strategy that a blue ocean strategic move can create brand equity that lasts for decades.
Blue Ocean Strategy How to Create Uncontested Market Space and Make the Competition Irrelevant http://www.blueoceanstrategy.com/ W. Chan Kim Renee Mauborgne
Few business books have had the widespread and sustained resonance that Blue Ocean Strategy by INSEAD professors W. Chan Kim and Renee Mauborgne has.
A more connected world means more opportunities. That’s why customers count on the FedEx portfolio of transportation, e-commerce, and business solutions.