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ezeego one travels and tours limited

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Information about ezeego one travels and tours limited
Travel-Nature

Published on December 14, 2008

Author: ezeego

Source: authorstream.com

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Ezeego1 : Ezeego1 Ezeego1 Model : Ezeego1 Model Meta search engine with booking capabilities to offer the consumer best priced product with real-time availability. Be the Google of travel – think travel think ezeego1. Cover the entire spectrum of travel space – product, contracting, distribution, representations, support services Be the marketing arm for suppliers, NTO, principles, trade partners etc Automated end to end process of the business to ensure optimum staffing. Technology to remain the backbone of the company in any business that the company enters. Team comprises of travel professionals with a mindset of “e-space” thereby delivering quality service Acquisitions : Acquisitions E-Tours Acquired Majority Stake in E-Tours which is a domestic consolidator for land products Enhances buying power in the Indian Market Distribute inventory to the leading domestic and International travel players Milestones : Milestones Site launched on Beta – 19th December 2006 Launch Ad – 19th January 2007 Affiliates Application Launched – 10th April 2007 Khar Shop – 10th August 2007 Launched 40 offers in 2007-08 – Maximum by any OTA Hindi Transactional Portal Launched – 16th July 2006 Dedicated site for Home Based Agents launched – Oct 21st 2008 Technology to Support Ezeego1 Model : Technology to Support Ezeego1 Model Technology Synopsis : Technology Synopsis Flexible and Scalable Application Architecture deployed over secure environment at data center Open Architecture of the application ensures application scalability in terms of business process and technologies like M-Com, Multi-Lingual, White Label, Co-branded etc Can integrate with any third party application via Web Services, XMLs, Widgets etc Web Services can be provided for each product for seamless integration with third party booking engines Web Services can also be provided for post transaction data for integration into mid office or back office application of suppliers, corporates etc. Load Balancer ensures scalability of handling up to 10 million hits simultaneously Avaya Contact Center and CCE Express Application Deployment for the Call Center with IVR and CTI capabilities Ezeego1 Products : Ezeego1 Products Global Products : Global Products Flights (Full Service & Low Cost Carriers) Hotels (Over 4500 India Inventory & 0.5 million International Inventory) Cars Bus Sightseeing Rail Holidays Cruises Insurance Forex Visa Destination Content Real Time Inventory : Real Time Inventory Interface with GDS Third in the world to interface directly with Eurail Direct (Real Time) Interface with all LCC’s in India Direct Interface with over 200 plus suppliers across the globe for real time inventory for all products & more are in the pipeline Private Fare Engine for all products Ezeego1’s Supplier Module being used by a lot of domestic & international suppliers who do not have an online application for real time inventory allocation Only OTA in India to have a real time Cruise Booking Engine USPs : USPs Following is the competitive edge Ezeego1 enjoys over competition Rail Europe: Only online player in India to have the integration with Rail Europe (3rd in the world) Cruise Engine: Only online player in India to have an end to end automated Cruise Engine Meta Search with booking capabilities: Ezeego1 is the only online player in the world to combine the meta search and the OTA model to offer a hybrid online solution International Cars: Only online player in India to offer international cars today Shopping Cart: Only online player in India to offer shopping cart concept Multi Lingual Portal: Only Ecommerce portal in Hindi that is transactional (Domestic Flights) Sight-Seeing: Only online player in India to offer sightseeing as a stand alone product Secure Site: Only online player who do not capture credit card details of clients online as well as offline Dynamic Packaging – Only online player in India to offer dynamic packaging in its true sense Sourcing & Fulfillment : Sourcing & Fulfillment Sourcing & Fulfillment : Sourcing & Fulfillment Dedicated Product Team Dedicated team for Airlines, Domestic, International and Inbound Products Comprehensive Research done on products SWOT analysis with similar products offered in the market Contracting done with direct suppliers & consolidators across the globe Multiple suppliers for products in place Ride on the buying power of Group Companies to take advantage Preferred option is to interface directly on real time with suppliers where ever possible Some suppliers use Ezeego1 Supplier Module (via Extranet) for inventory management Data and Content Management in Ezeego1 Private Database Sourcing & Fulfillment : Sourcing & Fulfillment Operations Automated fulfillment process for all products Quality Checks & Audits Exception handling by team Documentation & Logistics handling Quotation Reverts done in 24 hours time Supplier confirmation for all on request bookings Exceptions like Transaction failures, Booking Failure process automated Offline bookings also synchronized to online booking engine Margin Optimization Fulfillment is centralized for all products 24x7 Fulfillment Offered for all POS Sourcing & Fulfillment : Sourcing & Fulfillment Call Center 24 x 7 135 agents to service customers Travel Professionals trained in house Avaya Contact Center and CCE Express Application Deployment SOS Service – ensure all SMS that comes to this number is reverted and closed within 10 minutes Secure IVR payment gateway Touch Points Voice Chat Email SMS Voice Mail Sage CRM Application deployed and is interface real time with the booking engine Distribution Channels : Distribution Channels Business to Consumer (B2C) Online www.ezeego1.com Call Center Ezeego1 Shops Affiliates (Business to Business) Agents (affiliates.ezeego1.com) Home based agents (hba.ezeego1.com) Franchisees Corporates (corporates.ezeego1.com) Distribution of Ezeego1 Booking Engine : Distribution of Ezeego1 Booking Engine Ezeego1’s booking engine can be distributed in one of the following ways:- Using Ezeego1 affiliates site (http://affiliates.ezeego1.com) White Label Option Co-branded Site Option Web Services or XML integration THANK YOU : THANK YOU

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