Exeter-Library-Making-A-Difference

50 %
50 %
Information about Exeter-Library-Making-A-Difference
Business-Finance

Published on December 22, 2008

Author: aSGuest7756

Source: authorstream.com

Making A Difference : Making A Difference Libraries and Measuring VERY Informal Learning Colin Bray, Lending Librarian Devon Library Service Slide 2: “A home without books is like a home without a soul” Cicero “Reading is to the mind what exercise is to the body” Joseph Addison “Every man who knows how to read has it in his power to magnify himself, to multiply the ways in which he exists, to make his life full, significant and interesting” Aldous Huxley Slide 3: “What we become depends on what we read after all the professors have finished with us” Thomas Carlyle Finally… “I find television very educating. Every time somebody turns on the set, I go into the other room and read a book” Groucho Marx What do we currently know? : What do we currently know? Do we know if the borrower has read the book? Do we know why they borrowed the book? Do we know what they used the book for? Do we know how the book actually benefited them? Core Purpose : Core Purpose “Devon Library and Information Services is a major community resource whose purpose is to enhance the quality of life of individuals and communities, by enabling and encouraging access to information, knowledge and works of creative imagination” Mission Statement of Devon Library Service, Annual Library Plan, 2002 Background : Background Inspiring Learning For All Formal Learning – is measurable through examinations, feedback and observation. Informal Learning and libraries – the most informal learning occurs when a book is borrowed. How to measure this VERY informal learning? Making A Difference – Stock Evaluation Exercise @ Exeter Central Library : Making A Difference – Stock Evaluation Exercise @ Exeter Central Library March-May 2005 Aim: To investigate the value obtained from books by analysing responses to adult non-fiction books borrowed from Exeter Central Library. The basis for this was the Generic Learning Outcomes as defined by the MLA. Creating A Methodology : Creating A Methodology Original Concept – to give out 1,000 slips inside all adult books borrowed at the point of issue. To keep questions close to the GLOs. Creating the Questions – this took many rewrites to find an appropriate expression of the questions. Consultation Process – we asked 12 library users for their opinions of the questionnaire. Final Methodology – as a result of consultation we restricted the project to Fiction (the advice was that this would get more results than including all stock) :  QUICK QUESTIONNAIREIf you have time, please answer these questions to assist us in improving your libraryThe book title is:_________________________________ The author is:___________________________________ Did this book… ‘Scores’ for Books Borrowed : ‘Scores’ for Books Borrowed 181 returns (from 1000 distributed) Percentages refer to the total responses as a proportion of returned questionnaires…. A. This book gave me entertainment and/or inspiration : A. This book gave me entertainment and/or inspiration 26% Strongly Agree 34% Agree 24% Neither Agree Nor Disagree 4% Disagree 8% Strongly Disagree B. This book increased my understanding : B. This book increased my understanding 33% Strongly Agree 31% Agree 22% Neither Agree Nor Disagree 6% Disagree 2% Strongly Disagree C. This book helped develop my skills : C. This book helped develop my skills 15% Strongly Agree 16% Agree 30% Neither Agree Nor Disagree 16% Disagree 10% Strongly Disagree D. This book assisted me in managing my life : D. This book assisted me in managing my life 7% Strongly Agree 8% Agree 29% Neither Agree Nor Disagree 9% Disagree 13% Strongly Disagree E. The book changed the way I feel about the world : E. The book changed the way I feel about the world 8% Strongly Agree 18% Agree 28% Neither Agree Nor Disagree 7% Disagree 9% Strongly Disagree Slide 16: Across the questions the spread of responses were: 48% Positive 32% Neutral 20% Negative Responses to Questions (As % of Returns) : Responses to Questions (As % of Returns) The book gave me entertainment and/or inspiration 98% The book increased my understanding 94% The book helped me develop my skills 94% D. The book assisted me in managing my life 68% E. The book changed the way I feel about the world 71% The reverse of the form : The reverse of the form Questionnaire (Side B) If you would like to give more detailed replies to the questions or have any further thoughts on library stock please use the space below --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Thank you for taking the time to answer these questions. Please return this slip in the front of your library book Open Responses : Open Responses We received 70 open responses in total – 40 comments about the book borrowed and 30 comments about the library/stock in general. General comments on the open responses Always useful to have feedback on services Several comments showed we had not communicated well in the past We gained suggestions for stock development How Have We Used the Open Responses? : How Have We Used the Open Responses? Responded to some of the comments on a display in the library Fed public comments back to staff through training on ILFA and the project As appropriate added stock gaps to stock gap book Comments on Individual Books Borrowed : Comments on Individual Books Borrowed These are interesting because they reveal more information about the learning outcomes achieved than the closed answers 1. Brave Little Dutch Girl – Wilhelmina Harris : 1. Brave Little Dutch Girl – Wilhelmina Harris “At one month older than Mrs Harris I appreciate her acceptance of the war as normality. Like her I have my mother to thank for this and like her mother I know mine went short to help feed me.” Give you entertainment and/or inspiration? Enjoyment Inspiration Creativity Strongly Agree Increase your understanding? Knowledge and Understanding Agree 3. Help develop your skills? Skills Neither Agree Nor Disagree Assist you in managing your life? Activity Behaviour Progression Neither Agree Nor Disagree 5. Change the way you feel about the world? Attitudes and Values Agree 2. Mauritus – Lonely Planet : 2. Mauritus – Lonely Planet “Before we book a holiday. We research possible destinations thoroughly, using library books and the Internet. Without books like this to guide us on countries, areas, hotels etc we might well end up getting a nasty shock when we arrive at our destination.” Give you entertainment and/or inspiration? Enjoyment Inspiration Creativity Agree Increase your understanding? Knowledge and Understanding Agree 3. Help develop your skills? Skills N/A Assist you in managing your life? Activity Behaviour Progression Agree 5. Change the way you feel about the world? Attitudes and Values Neither Agree Nor Disagree 3. Ursula, Under – Ingrid Hill : 3. Ursula, Under – Ingrid Hill “Our lives are balanced on a thread of chance” – I do not know where this quotation comes from, but this novel brings out the ‘chance’ element for our ancestors, hitherto I had only thought in terms of own, immediate life.” 1. Give you entertainment and/or inspiration? Enjoyment Inspiration Creativity Strongly Agree Increase your understanding? Knowledge and Understanding Agree 3. Help develop your skills Skills Disagree Assist you in managing your life? Activity Behaviour Progression Neither Agree Nor Disagree 5. Change the way you feel about the world? Attitudes and Values Agree 4. Backpacks, Boots and Baguettes – Simon Calder, Nick Webb : 4. Backpacks, Boots and Baguettes – Simon Calder, Nick Webb “The ideal book to accompany one’s chosen official guide to the area. Alas, it’s 15 years too late for me to put it to practical use. (Really excellent honest, realistic travel writing). I greatly enjoy using the library for entertainment and learning.” Give you entertainment and/or inspiration? Enjoyment Inspiration Creativity Strongly Agree Increase your understanding? Knowledge and Understanding Strongly Agree 3. Help develop your skills? Skills Strongly Agree Assist you in managing your life? Activity Behaviour Progression Neither Agree Nor Disagree 5. Change the way you feel about the world? Attitudes and Values Neither Agree Nor Disagree 5. Getting the Most From Your Computer – Jackie Sherman : 5. Getting the Most From Your Computer – Jackie Sherman “A very good and comprehensive book. An an IT tutor, I have recommended it to learners.” 1. Give you entertainment and/or inspiration? Enjoyment Inspiration Creativity Agree Increase your understanding? Knowledge and Understanding Strongly Agree 3. Help develop your skills? Skills Strongly Agree Assist you in managing your life? Activity Behaviour Progression Neither Agree Nor Disagree 5. Change the way you feel about the world? Attitudes and Values Neither Agree Nor Disagree Possible Practical Benefits of the Scheme : Possible Practical Benefits of the Scheme Developing staff awareness of applications of learning outcomes Raised staff morale Data now available on stock and services Positive method of communication between library and customers Possible Strategic Benefits of the Scheme : Possible Strategic Benefits of the Scheme Evidence for policy-makers New evidence to show we are ‘sleeping giants’ There are opportunities to build this into national learning agendas ie Framework For The Future Possible future opportunities to extend to Fiction, Children’s and Reference books Challenges : Challenges How to build on this small project Raising the proportion of returned forms Staff and user education Need for comparable data to create a benchmark Developing a useful statistical model Developing larger projects that involve many sites and staff Involving other areas of stock Finally… : Finally… Any thoughts, suggestions and questions welcomed! colin.bray@devon.gov.uk

Add a comment

Related presentations