Esna Officelinx for Google Apps

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Information about Esna Officelinx for Google Apps

Published on March 4, 2014

Author: susanfernand



Integrate corporate PBX functions such as click to dial, call control, presence, mobility and Unified Messaging inside of Google Apps.

Esna Officelinx for Google Apps Turn Google Apps Into a Real Time Communications Hub

Communicate and Collaborate in Real Time with Esna Officelinx Consistent across devices Available anytime, anywhere Embedded inside business processes and apps Persistent across apps and devices

Esna Delivers Next Generation Tools for Work

Esna Delivers Value to Every User Executives Sales Marketing Operations HR :: Accelerates problem solving :: Automates sales process :: Adapt quickly to changes :: Improves customer service :: Attracts talent :: Sparks innovation :: Reduces sales cycle :: Accelerates time to market :: Faster response rates :: Retain employees :: Fosters disruptive innovation :: Reduces time to approval :: Increases idea sharing :: Accelerates processes :: Supports remote teams :: Accelerates business results :: Speeds up access to expertise :: Fosters creativity :: Reduces travel :: Improves work satisfaction

Google Apps Integration :: Presence :: Instant messaging :: Group chat :: Click-to-call :: Call control :: Geo-location sharing :: Unified messaging :: Fax

Actionable Email Click to call external phone numbers and extensions Easily escalate an email to a web conference Real time UC embedded in Google contact card

Unified Messaging & Actionable Voicemail Resolve messages to your Google contacts Post urgent and crisis messages to Twitter and Google+ Escalate any message to a live call See the location of the caller

Receive and Send Faxes Receive and send faxes right from Gmail Automatically save faxes in Drive along with your voice messages

Intelligent Call Routing Greet callers and send calls to voicemail based on your calendar status

Presence & Click-to-Call Easily see the availability and location of others Manage your presence manually or automatically based on your Google calendar Click to call external phone numbers and extensions

Real Time Communications from Google Maps See the location of others on Google Maps Start a live call or IM conversation from Google Maps

Save Messages in Google Drive Transcribed voice messages can be saved as a Google doc Replay recorded voice messages right from Drive Voice messages and faxes can automatically be saved in Google Drive Share messages with others

Communicate in Real Time Anywhere in Google Apps :: Access real-time communications from any app :: iLink Pro Chrome extension follows you from app to app :: Conversations stay persistent

Optional Add-On Solutions

Schedule a WebEx from Google Calendar Instantly schedule a WebEx meeting right from Google Calendar Choose from different meeting templates, meeting types and audio conference service providers Meeting details are automatically published in the descriptions section

Multiple Ways to Start an Instant WebEx Meeting From the Google Contact Card From the Google People Widget From Chrome browser

WebEx Integrated with Google Hangouts Move people that you are collaborating with in Hangout to a WebEx with a single click Attendees are immediately placed into the WebEx, no separate login or registration required

Esna WeLink Audio Conferencing Schedule or host instant meetings anytime iLink Pro displays the real time status of your meeting Integrates with Google Contacts to identify who is calling in Get notifications when someone has joined your meeting

Esna WeLink Audio Conferencing Audio conferencing features: Receive an email summary of your meeting :: Record meetings :: No PIN required for moderators :: Join a meeting from Hangouts :: Dial others into your meeting :: Up to 100 participants per room

Thank You

Additional Useful Information

Esna is an Industry Leader in Unified Communications and Collaboration 1M+ Deployed in 30+ countries end users Largest deployments of UC in North America 20+ years in communication innovation

Customers Gone Esna and Google

Technical Overview Synchronization (Calendar/Contact /Message) API*, IMAP Cloud Apps Esna Officelinx (Standalone or HA) Esna Client Web Services Enterprise or Hosted Apps Google Data (Calendar/ Contact) API SIP (VoIP) CTI* (Optional) iLink Pro (Browser, Desktop or Mobile) Desktop Voice/Video User Mobile Voice Enterprise PBX (Single or Multiple)

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