Esna Cloudlink for Cisco and Google Apps

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Information about Esna Cloudlink for Cisco and Google Apps

Published on March 5, 2014

Author: ucommunicate



Integrate Cisco Collaboration Solutions with Cloud Applications [ see more in this video: ]

Experience faster, more efficient and effective collaboration by leveraging Esna Cloudlink for Cisco application server to integrate Cisco Collaboration solutions with cloud business applications.

With Esna Cloudlink for Cisco your company can easily access unified communications and collaboration tools like presence, instant messaging (IM), voice and video communication, click-to-call, call management, geo-location services and unified messaging right from Google Apps, Salesforce and Jive. Esna Cloudlink for Cisco leverages standards-based SIP, Cisco APIs and Cisco Jabber to connect these cloud applications with Cisco Unity Connection, Cisco Unified Communications Manager and Cisco WebEx.

ESNA CLOUDLINK 4.0 Integration

Agenda • • • • What’s Happening in the World Around Us The Collaborative Revolution Esna + Cisco Redefine Collaboration Customer Successes

What is the Internet Anyway?

40% 95% 230K Years own a smartphone using cloud services social media per month

Time Spent Online AVERAGE TIME SPENT 16 Hours Global Internet Users/Month GLOBAL ONLINE POPULATION GLOBAL HOURS ONLINE/MONTH 2,095,006,000 35 BILLION = 30% of World’s Population = 3,995,444 Years 32 Hours U.S. Internet Users/Month

Enterprise Apps are Moving to the Cloud InformationWeek – Cloud Software, What’s Next – Aug 2013

What’s Moving to the Cloud CDW’s 2013 State of the Cloud Report

As more of the business applications we use move to the Cloud, so must the tools we use to communicate and collaborate with one another InformationWeek – Cloud Software, What’s Next – Aug 2013

Google Chrome is the fastest growing web browser 750M+ users on Chrome today

Esna + Cisco Connecting People, Process and Data Across the Modern Enterprise Consistent across devices Available anytime, anywhere Embedded inside business processes and apps Persistent across apps and devices Presence, IM, Voice & Video Communications, Click-to-Call, Unified Messaging, WebEx, Geo-Location Sharing

The Value of Esna + Cisco Collaboration Solutions • Allow people to connect with one another across time zones and functional boundaries • Enable more efficient business processes • Accelerate business results • Foster disruptive innovation

What Makes Up Cloudlink 4.0 Cloudlink 4.0 Components and Features iLINK • • Click-to-Call (via TAPI) Federated Presence to Google Chrome Extensions Application Server • • • iLINK for Cisco (HTML5 Client) • • • • • • Jabber Voice and Video Jabber Presence Instant Messaging Group Chat Location Sharing Salesforce Integration CLOUDLINK App Server • Unified Messaging (Google Apps and Jive) Comprehensive collaboration solution bundle One price Ability to provision and turn features on/off iLINK for WebEx • • Integration in Google Calendar Integration with Gmail

Cloudlink Embeds Cisco Collaboration in Any Web Application Deliver Cisco Collaboration as Chrome Browser Extensions Users can install Cloudlink extensions for Cisco from the Chrome Store; administrators can also pre-install Cloudlink extensions using the Chrome Admin Panel Anywhere, Anytime Access to Cisco Collaboration Users can access their Cisco collaboration services from any Chrome browser

Google Apps Integration Unified Messaging Click-to-Call Integrated Fax Rich Presence Transcription WebEx Integration

Cisco Unified Messaging in Gmail • Access and manage voice messages from the Gmail inbox on desktop and mobile devices • Resolve messages to your contacts to escalate any message to a live voice or video conversation • Bi-directional synchronization between Gmail and Unity Connection turns off the message waiting indicator (MWI) on the desk phone

Federated Phone and Calendar Presence • See other people’s phone status in Google Talk • Google Calendar integration also shows location and availability

Click-to-Call Any Phone Number • Chrome extension calls any phone number or extension displayed in Gmail or from any web page • Call any number and select the desk phone, softphone or mobile device you want to make the call from

Schedule a WebEx from Gmail • Schedule a WebEx meeting right from Google Calendar • Meetings rescheduled in the calendar or on a smartphone are automatically updated in WebEx

WebEx Integrated with Hangouts • Move from a Hangout to WebEx with one click

WebEx and Google Contact Integration Google Contact Card Chrome Browser Extension • Schedule meetings with one click Web Form • Convenient Chrome Browser extension and integration right within the Google Contact Card

People Widget Google People Widget Integration Google Contact Card • Schedule and start a WebEx meeting right from an email

Cloudlink Redefines Collaboration • Cloudlink integrates collaboration inside business processes and applications • Cloudlink enables collaboration to happen anytime anywhere across different devices and platforms • Cloudlink connects people, process and data across the modern enterprise

Where to Get More Information 4.0 Cisco Verified Compatible Solution


Technical Requirements Esna Cloudlink 4.0 app server iLink Chrome browser extension Cisco UC Cisco Unity Connection v8.5.1ES78 or v8.6.2ES20 and higher Cisco CallManager v8.x and higher

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