Published on January 10, 2014
Agenda Experience, awards and offering Business requirements for eSigning Platform, standards, workflow Business process optimization References extract eSigning Why Softpro? Links for success stories and demonstrations Business Confidential
Experience, awards and offering More than 20 years in the market More than 250 customers 70 experts in signature solutions Largest deployed customer base Partners & customers on global scale Most extensive portfolio 100 % dedicated to signature solutions ; financially strong Installations in more than 50 countries TÜV: certification label Teletrust: innovation award Samsung: popular choice award Gartner: Cool Vendor E-Signing platforms Integration tooling Professional services Design consultancy Industry expertise Business Confidential
Business requirements for eSigning eSigning for Web portal services eSigning for Mobile on-boarding Kiosk @ the Front-office / POS eSigning Business Confidential
Business requirements for eSigning (2) Automating manual processes from the beginning Authenticating customer data like Passport, National Id’s, .. Capturing information from accompanying document, like domiciliation, .. Reducing keying and spelling errors Preventing fraudulent attempts Implementing multi channel operations One single mobile device unit capable of: Id Reader, Finger print reader, eSigning, .. Enhancing user experience while speeding up handling process Substanbtially decreasing operation cost s, while steramlining buisness processes Business Confidential
SignDoc eSigning platform design
eSigning Building Blocks
Open platform for any means of eSigning Biometric Handwritten Signature Photographs Click-to-Sign Others, e.g. Finger print, on demand (project based)
eSigning optimized workflow Load Documents Convert to PDF, PDF/A 1 Printer Driver Web Services DMS Plugin 2 3 4 Further Display contract Content* Captured data 5 processing an signature upload Browse contract Add attachments Sign on Tablet Optionnally: ID-Reader MRZ Reader Finger print reader * Forms do not leave the secured server environment!
SignDoc Web Server: Standard Web Technologies Business Confidential
SignDoc cross platforms Web Clients Stationary Browser Clients SignDoc Mobile Clients Internet
Best practice: capturing devices (1) WACOM STU-530 : Ample space for both signatures and promotional messages HIGH LIGHTS SIGNATURE CAPTURING EMR to capture the movements of the pen, not accidental touches of hand or finger DISPLAYING: DIMENSIONS - W x D x H DISPLAY TYPE ACTIVE AREA - W x H (diagonal) RESOLUTION (max.) VIEWING ANGLE H / V SURFACE PEN / PEN STORAGE REPORT RATE PEN PRESSURE LEVELS RESOLUTION COORDINATES ACCURACY SECURITY GARANTEE Signatures, images, text and soft buttons 161.4 x 174.4 x 10.9 mm / 6.35 x 6.87 x 0.43 inch Amorphous color TFT LCD - in photo quality 108 x 64.8 mm / 4.25 x 2.51 inch (127 mm / 5 inch) WVGA, 800 x 480 pixels (format 16:10) 140°/ 120° Tempered Anti-glare etched glass with anti-reflective coating Battery-free; Integrated pen storage, doubles as USB cable lock 200 points per sec. (not interpolated) 1.024 (not interpolated) 2.540 lpi (not interpolated) ± 0.5 mm / 0.02 inch (center) AES 256 bit encryption, RSA 2048 key exchange individual Hardware ID GARANTEE: 3 years
Best practice: capturing devices (2) DESKO Tablet Kiosk: Signature Capturing , ID documents & Magstripe HIGH LIGHTS DESIGN SIGNATUER CAPTURING MAGSTRIPE READER DATA CAPTURE DIMENSIONS - W x D x H DISPLAY TYPE ACTIVE AREA - W x H RESOLUTION (max.) SURFACE REPORT RATE PEN PRESSURE LEVELS RESOLUTION Compact kiosk, for ID , Bank card and signature via interactive display Wacom‟s Penabled electromagnetic resonance technology inside Bank cards and loyalty cards Error-Free Data Import in Electronic Forms 266 x 266 x 63 mm / 10.5 x 10.5 x 2.5 inch TFT LCD 212.4 x 159.8mm / 8.26 x 6.29 inch XGA, 1024 x 768 pixels (format 16:9) Anti-glare 133 points per sec. (not interpolated) 256 (not interpolated) 2,540 lines per inch (not interpolated)
Best practice: capturing devices (3) TazPad NFC Secure Android Tablet for mobile on-boarding
Business process optimization Status-quo the customer registers The service agent operating The Form and the copy are given to the customer 2 copies are printed the customer gives the Forms back to the service agent The customer signs on the Form The service agent gives the customer the copy end of the operation The Form is sent to the Back Office The service agent archives a copy of the Form The back office enter the Form into the customer Application Business Confidential
Status-quo the customer registers eSigning enablement The service agent operating The Form and the copy are given to the customer 2 copies are printed The customer registers The Form is displayed on-screen. The customer can sign on the pad or tablet PC the customer gives the Forms back to the service agent The customer signs on the Form The service agent gives the customer the copy end of the operation The Form is sent to the Back Office The service agent archives a copy of the Form The service agent is operating The Form is printed end of the operation The office enter the Form in core Application Business Confidential The agent gives the customer a copy the Form is digitally archived
References extract Business Confidential
Why Softpro ? Various operations eSigning at the Branch / POS, for Mobile On-boarding and Web-Portal. Option for Automatic Signature Verification Dedicated capturing devices, Tablet-PC’s, Convertible PC’s. Mobile On-boarding Multi Capturing devices support devices with Id reader, NFC Devices. Smartphones. Server side: Linux and Windows Cross platforms User side: iOS, Android, Citrix, Windows 8 and Windows RT Relational data base XML and Web Service, Service Oriented Architecture Highest level of security Biometrics plus hashing included per default . Documents to be signed do not need to leave the secured environment Several means of eSigning Biometric handwritten signature; Photograph; Click-to-sign. Scan function for built-in camera or externally connected scanner. One single Binding attachments to contract contract document. All auxiliary documents bound as PDF attachments. Multiple signers collaboration Document does not need to circulate, while users sign from different businesses. Various kind of signature capture devices in hybrid environment. Various User Interfaces SignDoc desktop; SignDoc Web; SignDoc Mobile Business Confidential
Success stories and demonstrations Customer presentation / ROI of 40 M€ in one year Banking: Spanish saving banks confederation CECA Success stories Government: Vehicle registration office Retail: IKEA Health care: Hospital Ingolstadt Insurance: AIA Group Telecom: Sunrise Banking: Berliner Sparkasse Banking: CECA Spanish Savings Bank Banking: Sparkasse Rastatt Gernsbach Product brochures extract SignDoc eSigning product suite eSigning application "SignDoc Mobile" eSigning signature capturing pads "SignPad" eSigning signature capturing tablet: "Wacom DTU_1031 eSigning all-in-one kiosk for ID reading and signing " Desko Tablet Kiosk" Demonstration downloads links SignDoc Mobile demonstration for iPad SignDoc Mobile demonstration for Galaxy (Android) Video illustrations Video on eSigning at Sparkasse Gernsbach (Banking) Video on eSigning at the Vehicle Registration Office (Government) Video on eSigning at Sunrise (Telecom)
Set four top priorities thru eSigning! Work Paperless Accelerate Workflows Cut Costs Secure Documents Business Confidential
Thank you for your attention. We look forward to serving you! Business Confidential
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