Published on March 8, 2014
Background • Diné College is a two-year, tribally controlled community college . • Current enrollment is 1,830 students.
Various Campus • The main campus of Diné College is in Tsaile, Arizona, an unincorporated community in Apache County, Arizona. • There are also seven branches of Diné College on the reservation in Arizona (three in Apache County (Chinle, Ganado, and Window Rock), one in Coconino County (Tuba City), and one in Navajo County (Kayenta) and New Mexico (one in McKinley County (Crownpoint) and one in San Juan County (Shiprock))
ERP Implemented • Jenzabar
Why ERP ? • Lack of interconnection between departments. • Lack of accuracy in maintaining the financial records such as Fees, Salary and Expenses. • Lack of easy means or quick way to access old records. • Lack of means to provide parents and guardians the fast access to student records. • No quick or easy way to keep the records of students and staff error free and up-to-date. • Accessing information from paper files was a difficult task.
Educational ERP included the following major functionalities • • • • • • • • • • Admission Process Management Student Management System Fees Management System Attendance Management System Exam Management Result Management Library Management System Transportation Management Printing of I-Card, bona fide certificate, leaving certificate SMS facilities
Selection criteria • Flexible enough to meet the company’s needs. • Identifying the system that meets the business needs and matches the business profile. • Vendor service delivery capability. • Cost • The selection process was completed in 9 weeks.
ERP Implementation • Phased implementation 2. Procedure Review 3. Data Collection and Clean-Up 4. Training and Testing 5. Go Live and Evaluation
Challenges faced during ERP implementation • Bug problems • Data conversion • Time lag in attaining comfort levels in using the new system and processes. • User acceptance of new system
Change Management • • • • Internal marketing Resistance to change is irresistible Real-time Training & Testing Training resources
Benefits of ERP • Benefits for Management Easy access of all records at one place Channel to interact with staff, teachers, parents, students Saving man hours and increasing productivity Unhindered, smooth management • Benefits for Faculty Manage class reports, attendance, performance Making online exams Interaction with parents Effective planning Online projects and forums for students
Benefits of ERP • Improved access to accurate and timely information. • Enhanced workflow, increase in efficiency, and reduced reliance on paper • Tightened controls and automate e-mail alerts • Provided user-friendly Web-based interfaces • Streamlined processes and eases adoption of best business practices
Benefits of ERP • • • • • • • Benefits for Students Platform to interact Share knowledge, experience, views Access library Online exams Participate in projects Contribute to school in out of school hours • Benefits for Parents • Reports & Updates regarding ward • Effective & Timely communication of school activities
Indian School of Business, Hyderabad
Background • Indian School of Business is a private business school in India with campuses at Hyderabad and Mohali. • Revenue: US$22.86 million • 620 students and employees
Why ERP ? • A lot of stand-alone software and applications for various business units. • Data was not seamlessly delivered, nor was it real time. • Management was constantly waiting to access data from different sections. • Slow, imprecise decision.
How was the vendor selected ? The following criteria was used during this evaluation process: • Product fit to the existing business processes • Vendor service delivery capability • Market share in India and abroad • Cost • Reference sites • Implementation road map of the company and product • Level of customization required
Why SAP ? • Large share of India’s market • Market leader • Excellent customer support • Established product • Stable company with continuous • improvement program
SAP Solutions and Services • SAP for Higher Education & Research (SAP for HE&R) solution portfolio, which includes the SAP Student Lifecycle Management application • SAP NetWeaver Portal component
Implementation Two Implementation Phases, Six Months Each • Rigorous implementation process with SAP India and implementation partner Caritor (India) Pvt. Ltd. • Back-office implementation – including HR, materials management, and finance and controlling software – took six months. • Implementation of SAP for HE&R took another six months. • It was one of the fastest implementations of its kind on record. • ISB also implemented the SAP NetWeaver Portal component to enable employee and student . • Went live in 2006.
Implementation • phased implementation approach • Customisation of the product was done in phases to effectively manage change for the end users. • Each module was rigorously tested preproduction, concluding with a user acceptance test before go live.
Benefits after Implementation • Projected savings of over US$45,000 within 3 years • Projected savings of 10 lacs (US$23,000) from the elimination of legacy systems • Real-time access to student data • Seamless integration of data across all business units • A single window for the entire organization’s data, knowledge, and resources with complete access and control • Improved communication among faculty and students • Intangible qualitative benefits
Successful ERP System Implementation • • • • • • Consensus on the Need to Change Knowledgeable, Experienced, and Dedicated Staff Supportive and Aligned Leadership Technical Capabilities and Support Institutional Teamwork
Thank You !! • • • • • • Surabhi Joshi (209) Farha Qureshi (213) Bahula Bajpai (403) Kaushal Kothari (416) Aditi Mittal (423) Aman Srivastava (438)
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