Published on February 23, 2014
Smarter receivables MoretonSmith Ltd. VAT No: 795854462 Co Reg: 4458744 Registered in England and Wales CSA Reg: 369 OFT License: 522758 Data Protection Reg No: Z2562141
DSO by customer — The new normal ero57 is designed from the ground up to optimise DSO by customer - a unique approach that singles out individual transactions and accounts to optimise payment performance. The Smarter Receivables approach is being pioneered by MoretonSmith to create a perpetual learning environment for breakthrough collection performance. = Reduced DSO It works by recognising where and how behaviour can be influenced in the receivables process and is ingrained in the design architecture of ero57. x 1 Days Sales Outstanding By customer MoretonSmith is committed to being at the forefront of collections technology via our continuous research and development programme, informed by our hands-on experience. Percentage of income profit Invested in MoretonSmith’s research and development department since 2010. 2010 - 13 (audited by Deloitte) (audited by Deloitte) 33% 37% 43% 02
Global reach — Founded in 1994, MoretonSmith operates globally from head quarters in London, UK. Technology Talent Expertise Experience Our award winning cloud-based collection software, ero57, powering receivables performance. In-house multilingual receivables management teams, from credit control to legal services, feeding our software development with their hands-on experience. In-house ICM certified receivables strategists, delivering best practice processes via our proprietary systems. Global success across 20 years of receivables management. 03
The technology and expertise to manage receivables smarter Invoice to Cash Process Integrate Client ERP Cloud based credit control software Outsource Credit Control Debt Recovery ero57 is designed to integrate with your current ERP system and deliver your credit processes. Empowering management and collection teams, ero57’s advanced features facilitate informed decision-making and improved productivity. ero57 has been shown to consistently reduce DSO by a minimum of 10%. ero57 offers a sophisticated software solution, informed by, and designed to meet the challenges encountered throughout the receivables process. ero57 comes with a robust support service, including the option to access MoretonSmith’s multi-lingual receivables management teams. Legal Services ero57 empowers our clients to implement effective collection activity across global territories. Power breakthrough receivables performance with our pioneering cloud-based collections technology. 04
Business intelligence — Powerful analytics for improved strategy Quick & easy data analysis, providing at-a-glance insight big data you’ll actually use. Including: • Day sales outstanding (DSO) • Average days to pay (ADP) • Aged debt • Average days to resolve (ADR) • Dispute management analysis Continuous learning from every action taken; enabling easy identification of trends, with predictions based on daily, weekly and monthly payment histories. 05
Behavioural analysis Support your credit decisions with continuous analysis of customer responses to communications. Optimise customer payment performance with automated, targeted communications, based on historic behaviour. KPI’s know when collectors are most effective so you can focus, and refocus, your team. Drive maximum efficiency during the working day, week, month and year. 06
Automation — The power of influence using ero57’s in built intelligence engine E-communications are built into the credit control process. Sending the right communication at the right time is proven to reduce DSO by customer. Triggered communications: • Automatically sent by ero57, based on your strategic workflow decisions. • Use to automatically prompt a user or customer to perform an action. • Generate proactive reminders to prompt action where you would normally report by exception. 07
Better performance 01 02 03 04 02 03 04 Performance metrics for every credit controller, customer and workflow. Easily and quickly segment, filter and target to the level you need. See down to an hourly basis, what is working and what is not – take action before a problem occurs and foster best practices. Motivate and empower users with performance indicators and forecasts designed to prompt action. 01 08
The proof Global live media and B2B communications, marketing service and data provider. http://www.ubm.com 19% 70 days 64 days 4x reduction in DSO from “The MoretonSmith hosted collection system has transformed the way our credit control department interacts with our customers. Through a combination of intelligent workflow and interactive e-communications we now ensure that we contact our customers at the optimum time and provide them with an easy way to respond” Dan Harris Group Financial Process Manager (UBM) to over 12 months return on investment per month 09
Our reputation “MoretonSmith’s ero57 collection system has transformed the way our credit control department interacts with our customers.” Dan Harris, Group Financial Process Manager UBM Information Ltd “MoretonSmith did a great job thinking through a new delivery model to automate collections and then working with us to implement.” CEO – GE Capital UK “It was a choice between implementing an upgraded credit control module of our current financial system or ero57. ero57 won hands down because of the eComms capabilities and the reporting tools.” Joanne Hastings, Commercial Manager Grass Roots 10
Smarter receivables Please contact us 80 Clerkenwell Rd London EC1M 5RJ United Kingdom +44 (0)20 7490 9010 firstname.lastname@example.org www.moretonsmith.com
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