Enterprise Application Integration - Use Case

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Information about Enterprise Application Integration - Use Case
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Published on March 13, 2014

Author: sherifrasmy71

Source: slideshare.net

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A use case approach to analyzing systems and implementing Enterprise Application Integration

Sherif Rasmy – EAI Use Case 0 Enterprise Application Integration - EAI A Use Case Sherif Rasmy - March 13, 2014

Sherif Rasmy – EAI Use Case 1 Introduction Next is a private university that offers graduate degrees and professional studies in business, engineering and technology. The revenues of the school of profession studies (NPS) grew by 35% over the period from 2007 to 2010. Over the past two years, the school's growth stalled, enrollments plummeted and operational expenses surged. The school was unable to retain their students as well as their faculty members. Pressure mounted to cut costs, improve level of service and bring the school back to profitability. During the school's growth period, NPS acquired two schools which doubled the number of operational systems. NPS made no effort to consolidate redundant systems, integrate data and re-engineer business processes. The purpose of this paper is to analyze NPS systems, identify core architectural problems and suggest cost effective solutions to bring the school back to profitability. NPS and NEXT Systems There are over 20 operational systems at NPS. However, the paper will focus on 4 systems. AY – Apply Yourself Financial Courses Student Admission Database PS – PeopleSoft Database SOAP Recruiting & Admission Student Financial Academic Advisement Student Records Grades Management Human Resources Data mart ExtractsWeb UI Web UI SOAP Extracts PWEB – NPS Website Enrollment Event Management Courses Offerings Content Management Enrollment Database ExtractsWeb UI HTTP WS PAFMS – Appointment Management Appointment Scheduling Faculty Management Regulatory Database ExtractsWeb UIContent Database Figure 1 - NPS & NEXT System Architecture PS – PeopleSoft Vendor Oracle Since 2009 Owner NEXT Deployment Internal Functionality Enterprise Resource Planning System (ERP). Recruiting and Admission, Student Financials, Academic Advisement, Student and Faculty Records, Grades Management and Human Resources Management. Interfaces Web User Interface. Basic set of SOAP services. Shared Data mart. File Extracts Miscellaneous Unresponsive support. Costly customization. Limited internal subject matter experts.

Sherif Rasmy – EAI Use Case 2 AY – Apply Your Self Vendor Hobsons Since 2008 Owner NEXT Deployment SaaS Functionality Online Student Admission for graduate and professional business studies Interfaces Web User Interface. Rich set of SOAP services. Shared Data mart. File Extracts Miscellaneous Costly customization. Inherited from an acquisition in 2008. PWEB - NPS Website Vendor Home Grown Since 2002 Owner NPS Deployment Internal Functionality Main website. Content management, online course search and registration Interfaces Web User Interface. Sufficient set of HTTP based services that are neither SOAP nor REST compliant. 2 Shared Databases. File Extracts Technology CQ5, Servlets, JSPs, Spring-Web, Hibernate, Mule, Lucene Oracle DB. Runs on two load balanced Tomcat Linux servers. Over engineered. Miscellaneous Original authors left the school. Sufficient functionality. Acceptable architectural quality attributes PAFMS – NPS Appointments and Faculty Management System Vendor Home Grown Since 2001 Owner NPS Deployment Internal Functionality Main website. Content management, online course search and registration Interfaces Web User Interface. Shared Database. File Extracts Technology Servlets, JSPs, EJB 2.0 and Oracle. Runs as single instance on Resin 2.0 application server. It has neither development nor a QA environment. The Resin application server is no longer supported by the vendor. Miscellaneous Internal NPS support. Original authors left the school. Average maintainability, complex in the data tier because of the old version of EJB used. Sufficient functionality The Problem Class Enrollment When a new student requests to enroll in a class, PWEB initiates a process comprised of 2 activities in PeopleSoft: Student Creation & Class Enrollment. However, it takes 2-3 days for new students requesting to enroll in classes offered by a school acquired by NPS in 2008. These students must register in AY first, and then an operator is required to manually create the student in PeopleSoft (Figure 2). Only then can the student enroll in the class using PWEB. Payment ServicesClass Enrollment AY PeopleSoft Web UI PWEB Operator Student Creation Call Web UI Student Registration Class Payment Service Call Class Enrollment Service Figure 2 – Payment Services and Class Enrollment

Sherif Rasmy – EAI Use Case 3 Payment Services University regulations require that all payments be processed in PeopleSoft. PeopleSoft payment web service frequently times out and/or fails (Figure 2). 40% of the students who experienced this issue neither call student services to complete the transaction. Unmanaged Batch Processing File extracts and batch processing is the dominant integration mechanism at the school. The number of extracts and batch processes grew exponentially (Figure 3). The management, scheduling and error handling of batch processes became a nightmare and negatively impacted the availability of all systems. PeopleSoft AY PAFMS PWEB Extract Extract Extract Extract Extract Extract Extract Extract Extract Extract Figure 3 – Unmanaged Batch Processing Lack of Agility Business intelligence supporting marketing and sales activities is very weak. Currently, the process of extracting, cleansing and enriching data from desperate data sources for reporting is inefficient. The school requires timely access to information to support decision making. The required analytics are not known upfront and systems need to be agile to fulfill requirements fast. The Solution The school is in need of multiple levels of integration. The solution proposed relies on an ESB to integrate applications and processes. The ESB acts as a proxy, mediator and orchestrator to the web services currently available. On the other hand, a data warehouse will be built to integrate the desperate data sources across the school and those of interest across the university. Class Enrollment New and existing students will use PWEB to enroll in any course. PeopleSoft’s class enrollment service is mediated by the ESB proxy service which creates students in AY for classes offered by the acquired school before calling PeopleSoft (Figure 4). Although adding a proxy increases latency, but it promotes minimally invasive integration. The integration between PWEB and AY affected neither system; except for the PeopleSoft web services address location rerouting.

Sherif Rasmy – EAI Use Case 4 Payment Services The ESB payment service proxy will provide an asynchronous interface to the underlying synchronous PeopleSoft service. The solution eliminates web user timeouts and decouples PWEB from PeopleSoft. The ESB will be flexible to throttle, queue and retry student creation requests (Figure 4). Payment ServicesClass Enrollment Student Creation Service Class Enrollment Service Call Class Payment Service Call PS Class Enrollment Service Proxy PS Class Payment Service Proxy AY Student Creation Service Proxy Call Call Call Call QueuePut ESB PeopleSoft AY PWEB Figure 4 – ESB Payment Services and Class Enrollment Unmanaged Batch Processing The ESB infrastructure can be used to manage and monitor the execution of the batch processes and the created files. This can include standard exception handling, logging and failure notifications. Lack of Agility Building the school's data ware/data mart is a necessity to provide agile analytical reporting. In order to provide a quick impact on the business an ELT approach can be used. In ELT, the focus is on extracting and loading the data first to make it accessible from a centralized location to users. Multiple iterations of transformation processes can then be implemented. Conclusion NPS is going through typical problems associated with a growing enterprise. The cases presented in this paper are few examples of how integration neglect ion will cause soaring of revenues, surging of operating expenses, increasing operational risk and inability to expand and grow. The integration solutions proposed are primarily driven by the fact that existing systems are less likely to change or even enhance. This could be for political reasons or because they are vendor products and out of your control or too costly to change. Thus, every effort should be made to implement a minimally intrusive approach as demonstrated.

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